IDENTIV SCR3310 Contact Smart Card Reader User Manual

1. Introduzione

The IDENTIV SCR3310 is a high-performance contact smart card reader designed for secure and reliable interaction with various IC cards. This device is compatible with a wide range of applications, including e-tax systems, resident registration cards, and B-CAS cards. This manual provides detailed instructions for proper setup, operation, and maintenance to ensure optimal performance and longevity of your smart card reader.

2. Informazioni sulla sicurezza

• Non esporre il dispositivo all'acqua o a umidità eccessiva.
• Avoid extreme temperatures. Operate and store the device within the specified temperature ranges.
• Non tentare di aprire o modificare il dispositivo. Ciò potrebbe invalidare la garanzia e comportare rischi per la sicurezza.
• Tenere il dispositivo lontano da forti campi magnetici.
• Use only with compatible USB ports and power sources.

3. Contenuto della confezione

Verificare che tutti gli articoli siano presenti nel pacco:

• IDENTIV SCR3310 Smart Card Reader
• Cavo USB integrato
• Guida rapida (se inclusa)

4. Impostazione

4.1 Installazione del driver

Before connecting the SCR3310 to your computer, it is crucial to install the correct drivers. Drivers for this device are available for download from the official IDENTIV support website. Please note that drivers distributed by other vendors, such as NTT, may not be compatible with this specific model.

Download drivers from:

• http://support.identive-group.com/downloads.php?lang=en&open=driver
• http://support.identive-group.com/download_scm/download_scm.php?lang=en

Follow the on-screen instructions provided by the driver installer. A system restart may be required after installation.

4.2 Collegamento del dispositivo

1. Ensure the drivers are installed on your computer.
2. Plug the USB Type A connector of the SCR3310 into an available USB port on your computer.
3. The operating system should detect the device and complete the installation automatically. The status indicator LED on the device will illuminate green when ready for use.

4.3 Inserimento della carta

When inserting a smart card, ensure the IC chip on the card is facing upwards and slides smoothly into the card slot. Do not force the card.

5. Istruzioni per l'uso

5.1 Reading a Smart Card

1. Ensure the SCR3310 is connected to your computer and the green status LED is illuminated.
2. Insert the smart card into the reader with the IC chip facing up.
3. Open the application that requires smart card access (e.g., e-tax software, banking application).
4. Follow the application's instructions to read or write data to the card. The reader will automatically communicate with the card.

5.2 Indicatore di stato

The device features a green LED status indicator:

• Verde pieno: The device is powered on and ready for card interaction.
• Verde lampeggiante: Indicates active data transfer or communication with a smart card.
• Spento: The device is not powered or not connected correctly.

6. Manutenzione

6.1 Pulizia

To clean the exterior of the device, use a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as these can damage the surface or internal components. Avoid inserting any objects into the card slot for cleaning.

6.2 Conservazione

When not in use, store the smart card reader in a clean, dry environment, away from direct sunlight and extreme temperatures. Protect the USB cable from kinks or damage.

7. Risoluzione Dei Problemi

• Dispositivo non riconosciuto: Ensure the USB cable is securely connected to both the reader and the computer. Try a different USB port. Verify that the correct drivers are installed.
• Scheda non rilevata: Ensure the smart card is inserted correctly with the IC chip facing up. Remove and reinsert the card. Check if the card itself is damaged.
• Problemi di installazione del driver: Confirm you have downloaded the drivers from the official IDENTIV support website. Ensure your operating system is supported (refer to specifications). For Mac OS 10.8 and later, specific driver compatibility issues have been reported; consult IDENTIV support for the latest information.
• Intermittent card detection (especially on Linux systems with internal USB headers): Some internal USB pin header connections, particularly on older Linux systems (e.g., CentOS 6), may experience instability leading to intermittent card detection. If this occurs, try connecting the reader to an external USB port for improved stability.
• e-TAX compatibility issues: Specific e-TAX system compatibility problems have been noted. Ensure your e-TAX software is up-to-date and consult e-TAX support resources for specific requirements related to smart card readers.

8. Specifiche

9. Garanzia e supporto

9.1 Informazioni sulla garanzia

The IDENTIV SCR3310 Smart Card Reader comes with a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official IDENTIV websito per termini e condizioni specifici riguardanti la copertura della garanzia.

9.2 Supporto tecnico

For technical assistance, driver updates, or further inquiries, please visit the IDENTIV support website or contact their customer service. IDENTIV has offices worldwide, and contact information can be found on their official websito.

Supporto ufficiale Websito: https://www.identiv.com/contact

E-mail: sales@identiv.com