1. Introduzione
Thank you for choosing the Hatco GRAM-108 Glo-Ray Infrared Foodwarmer. This appliance is designed to maintain the serving temperature of hot foods for extended periods. Its tubular metal heater rod and aluminum construction ensure even heat distribution and durability. This manual provides essential information for the safe installation, operation, and maintenance of your foodwarmer. Please read it thoroughly before use and retain it for future reference.

Image 1.1: The Hatco GRAM-108 Glo-Ray Infrared Foodwarmer, a 108-inch wide unit designed for maintaining food temperatures.
2. Istruzioni di sicurezza
AVVERTIMENTO: La mancata osservanza di queste istruzioni di sicurezza può provocare incendi, scosse elettriche, lesioni gravi o morte.
- Leggere tutte le istruzioni prima di utilizzare questo apparecchio.
- This appliance must be installed by qualified personnel in accordance with all applicable local and national electrical codes.
- Assicurarsi che l'alimentazione corrisponda al voltage specificato sulla targhetta dei dati tecnici dell'apparecchio.
- Do not operate the foodwarmer with a damaged cord or plug. If the cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
- Keep hands, hair, and clothing away from heating elements during operation.
- Do not immerse the appliance or its remote control enclosure in water or other liquids.
- Scollegare sempre l'alimentazione prima di pulire o effettuare la manutenzione dell'unità.
- Questo apparecchio è solo per uso commerciale.
3. Impostazione
3.1 Disimballaggio
Carefully remove the foodwarmer and all components from the packaging. Inspect the unit for any shipping damage. Report any damage immediately to the carrier and your dealer. Retain all packaging materials for inspection.
3.2 Montaggio e installazione
The GRAM-108 is designed for overhead mounting. It includes angle brackets for secure installation. Ensure the mounting surface is capable of supporting the weight of the unit. Maintain adequate clearance around the unit for proper ventilation and heat dissipation. The remote control enclosure should be mounted in an easily accessible location, away from direct heat and moisture.

Image 3.1: Illustrative diagram showing typical mounting positions for the GRAM-108 foodwarmer and the remote control enclosure.
3.3 Collegamento elettrico
Connect the foodwarmer to a dedicated, properly grounded electrical circuit. The appliance requires a specific voltage e amperage as indicated on its rating label. Consult a qualified electrician for proper wiring and connection to ensure compliance with local electrical codes.
4. Istruzioni per l'uso
4.1 Remote Control Enclosure Overview
The GRAM-108 is operated via its remote control enclosure. This enclosure typically houses the power switch and temperature control settings. Familiarize yourself with the layout of the controls before operation.

Immagine 4.1: Es.ample of a remote control enclosure, showing typical controls for power and heat adjustment.
4.2 Accensione e spegnimento
- Ensure the foodwarmer is properly installed and connected to power.
- Locate the power switch on the remote control enclosure.
- Flip the switch to the 'ON' position to activate the heating elements.
- To turn off, flip the switch to the 'OFF' position.
4.3 Regolazione della temperatura
The GRAM-108 features maximum wattage infrared heating. While the heat output is fixed at maximum, the effectiveness of food warming can be influenced by the distance between the food and the heating element. Ensure food is placed directly beneath the heater for optimal results.
4.4 Food Placement
Place hot, prepared food in appropriate serving pans directly under the infrared heating element. Do not use the foodwarmer to cook or reheat cold food. It is designed solely for holding pre-heated food at serving temperatures.
Video 4.1: Un overview of the Hatco Glo-Ray foodwarmer series, demonstrating typical operation and food holding practices.
5. Manutenzione
5.1 Pulizia
AVVERTIMENTO: Scollegare sempre l'alimentazione dall'unità prima di pulirla.
- Lasciare raffreddare completamente l'unità prima di pulirla.
- Wipe down the exterior aluminum surfaces with a damp panno e detergente delicato. Non utilizzare detergenti abrasivi o pagliette, poiché potrebbero danneggiare la finitura.
- Clean the tubular metal heater rod gently with a soft, dry cloth. Avoid using liquids directly on the heating element.
- Assicurarsi che tutte le superfici siano asciutte prima di ricollegare l'alimentazione.

Image 5.1: Visual guide for cleaning the exterior and heating elements of the foodwarmer.
5.2 Ispezione
Periodically inspect the power cord for any signs of damage. Check the mounting brackets for security. If any damage is observed, discontinue use and contact qualified service personnel.
6. Risoluzione Dei Problemi
| Problema | Possibile causa | Soluzione |
|---|---|---|
| L'unità non si accende. | Nessuna alimentazione; Interruttore di alimentazione spento; Fusibile bruciato/interruttore scattato. | Check power connection; Ensure switch is ON; Reset breaker/replace fuse. |
| Food not staying warm. | Improper food placement; Unit not preheated; Ambient temperature too low. | Ensure food is directly under heater; Allow unit to warm up; Minimize drafts. |
| Odori o fumo insoliti. | New unit burn-off; Debris on heating element; Electrical fault. | Initial use may produce slight odor (normal); Disconnect power, clean element; If persistent, disconnect and call service. |
7. Specifiche
- Modello: GRAM-108
- Dimensioni: 108 pollici (larghezza)
- Cosatage: 3000 watt
- Tipo di riscaldatore: Tubular Metal Heater Rod (Infrared)
- Costruzione: Alluminio
- Caratteristiche: Remote Control Enclosure, Angle Brackets
- Certificazioni: NSF, cULus
- Origine: Fatto negli USA
- Produttore: Hatco
8. Informazioni sulla garanzia
Hatco products are built to the highest standards and are backed by a comprehensive warranty. Specific warranty terms and conditions may vary by region and product. Please refer to the warranty card included with your product or visit the official Hatco website for detailed information regarding your GRAM-108 foodwarmer's warranty coverage.
9. Supporto e servizio
For technical assistance, service, or to order replacement parts, please contact Hatco Customer Service or an authorized Hatco service agent. When contacting support, please have your model number (GRAM-108) and serial number ready.
- Hatco Corporation
- Websito: www.hatcocorp.com
- Telefono: Fare riferimento a websito per i numeri di contatto regionali.







