1. Prodotto finitoview
The Hatco GRAHL-36-120-TQS Glo-Ray Infrared Foodwarmer is a 36-inch wide, high-wattage strip-type heat lamp designed for commercial food holding applications. It features a tubular metal heater rod with integrated lights, a single heater rod housing, a built-in toggle switch, and conduit for electrical connection. Constructed from durable aluminum, this unit is engineered to maintain food at optimal serving temperatures while providing illumination.

Figure 1: Hatco GRAHL-36-120-TQS Glo-Ray Infrared Foodwarmer. This image shows the overall appearance of the 36-inch strip heat lamp, highlighting its compact and elongated design.
2. Istruzioni di sicurezza
WARNING: To reduce the risk of fire, electric shock, or injury, read and understand all instructions before operating this appliance.
- Assicurarsi che l'unità sia correttamente collegata a terra per evitare scosse elettriche.
- Non utilizzare l'apparecchio con un cavo o una spina danneggiati.
- Keep hands and face away from the heating elements during operation, as surfaces will be hot.
- Non immergere l'unità in acqua o altri liquidi.
- L'installazione deve essere eseguita da un elettricista qualificato, nel rispetto di tutte le normative elettriche locali.
- Scollegare l'alimentazione prima della pulizia o della manutenzione.
3. Configurazione e installazione
This appliance requires professional installation. Refer to the detailed installation guide provided with the product packaging for specific mounting and wiring instructions.
- Disimballaggio: Estrarre con cautela l'unità dall'imballaggio. Verificare la presenza di eventuali danni causati dal trasporto. Segnalare immediatamente eventuali danni al corriere.
- Montaggio: Il calore lamp should be securely mounted above the food holding area. Ensure adequate clearance from combustible materials. The unit is designed for permanent installation with its built-in conduit.
- Collegamento elettrico:
- The unit operates on 120V, 60Hz, single-phase power.
- Connect the appliance to a dedicated, properly grounded electrical circuit.
- Tutti i cablaggi devono essere conformi alle normative elettriche nazionali e locali.
- The built-in toggle switch controls power to the unit.

Figure 2: Dimensions of the Hatco GRAHL-36-120-TQS. This image illustrates the physical dimensions of the heat lamp, showing its length (36 inches), width (9 inches), and height (2.5 inches), which are crucial for installation planning.
4. Istruzioni per l'uso
Once properly installed and connected to power:
- Ensure the area beneath the heat lamp is clear and ready for food placement.
- Locate the built-in toggle switch on the unit.
- Flip the toggle switch to the "ON" position. The heater rod will begin to emit infrared heat, and the integrated lights will illuminate the holding area.
- Place prepared food items under the heat lamp to maintain their temperature.
- To turn off the unit, flip the toggle switch to the "OFF" position.
For optimal food holding, ensure food is placed in appropriate containers that can withstand heat and distribute it evenly.
5. Manutenzione e pulizia
Regular maintenance ensures the longevity and efficient operation of your Hatco heat lamp. Always disconnect power before cleaning or performing any maintenance.
- Pulizia giornaliera: Pulisci le superfici esterne con l'adamp cloth and mild detergent. Do not use abrasive cleaners or scouring pads, as they can damage the aluminum finish.
- Asta riscaldante: The tubular metal heater rod generally requires minimal cleaning. If necessary, gently wipe with a dry, soft cloth when the unit is cool. Do not use water directly on the heater rod.
- Luci: The integrated lights may accumulate dust. Wipe them gently with a soft, dry cloth. If a bulb needs replacement, consult a qualified technician or refer to the full service manual for specific bulb types and replacement procedures.
- Ispezione: Periodically inspect the power conduit and connections for any signs of wear or damage.
6. Risoluzione Dei Problemi
| Problema | Possibile causa | Soluzione |
|---|---|---|
| L'unità non si accende. | No power supply; toggle switch is off; faulty wiring; tripped circuit breaker. | Check power connection; ensure toggle switch is ON; inspect wiring (by qualified personnel); reset circuit breaker. |
| La potenza termica è bassa. | Vol non correttotage; heater rod issue. | Verifica corretto voltage (120V); contact qualified service technician for heater rod inspection. |
| Le luci non funzionano. | Burned out bulbs; electrical connection issue. | Replace bulbs (if accessible and safe); check electrical connections; contact service technician. |
If troubleshooting steps do not resolve the issue, contact a qualified service technician or Hatco customer support.
7. Specifiche
| Numero di modello | GRAHL-36-120-TQS |
| Marca | Hatco |
| Voltage | 120 Volt |
| Cosatage | 980 watt |
| Dimensioni del prodotto (L x P x A) | 36" x 9" x 2.5" |
| Peso dell'articolo | 13 libbre |
| Materiale | Alluminio |
| Fonte di alimentazione | Corded Electric (requires hardwiring) |
| Certificazioni | NSF, cULus |
8. Garanzia e supporto
Per informazioni dettagliate sulla garanzia, fare riferimento alla scheda di garanzia inclusa con il prodotto o visitare il sito ufficiale Hatco websito. I termini e le condizioni della garanzia possono variare.
For technical support, parts, or service inquiries, please contact Hatco Corporation directly:
- Websito: www.hatcocorp.com
- Assistenza clienti: Fare riferimento al websito per i numeri di contatto attuali e gli orari di assistenza.
When contacting support, please have your model number (GRAHL-36-120-TQS) and serial number (if applicable) ready.



