1. Introduzione e oltreview
The KENT Sterling Plus RO Water Purifier is designed to provide clean and safe drinking water through a multi-stage purification process. This under-the-counter model is equipped with RO, UV, UF, and TDS Control technologies to effectively remove dissolved impurities, bacteria, viruses, and salts, while retaining essential natural minerals.
This manual provides essential information for the proper installation, operation, and maintenance of your KENT Sterling Plus water purifier. Please read it thoroughly before use to ensure optimal performance and longevity of the product.

Image 1: KENT Sterling Plus RO Water Purifier main unit. This image shows the compact design of the purifier, suitable for under-the-counter installation.
2. Caratteristiche principali
- Processo di purificazione multipla: Combines RO (Reverse Osmosis), UV (Ultraviolet), UF (Ultrafiltration), and TDS (Total Dissolved Solids) Control for comprehensive water purification.
- Mineral RO™ Technology: Patented technology that retains essential natural minerals in the purified water using a TDS Controller, ensuring 100% safe and tasty drinking water.
- Design sottobanco: Compact and sleek design ideal for installation under the kitchen counter, optimizing space utilization.
- Elevata capacità di archiviazione: Features a 6-liter inbuilt hydrostatic storage tank, providing a continuous supply of purified water even during power outages.
- Funzionamento completamente automatico: The purifier operates automatically, initiating the purification process when the water level in the storage tank falls below the maximum level.

Image 2: Diagram illustrating the key features of the KENT Sterling Plus, including 100% pure water, essential mineral retention, and 6-liter storage capacity.

Image 3: Flowchart detailing the multiple purification process (Sediment, Activated Carbon, RO, UF, TDS Controller, UV) for the KENT Sterling Plus.

Image 4: Graphic emphasizing the retention of essential minerals like Calcium (Ca+), Magnesium (Mg+), and Sodium (Na+) in purified water.
3. Configurazione e installazione
The KENT Sterling Plus is designed for under-the-counter installation. Due to the specialized nature of water purification systems, professional installation is highly recommended to ensure proper setup and optimal performance. Please contact authorized KENT service personnel for installation.
3.1. Cosa c'è nella scatola
Dopo aver disimballato, verificare che tutti i componenti siano presenti:
- Mineral RO Purifier: 1N
- TDS Meter: 1N
- Pipe: 3N
- Connector: 1N
- Valve: 1N
- Scheda di garanzia: 1N
3.2. Installation Guidelines (Professional Installation Recommended)
- Selezione del sito: Choose a suitable location under the kitchen counter, ensuring adequate space for the unit and access for maintenance. The purifier is suitable for side-by-side refrigerator placement for efficient space utilization.
- Collegamento alla rete idrica: Connect the purifier to the raw water supply. Ensure the inlet water pressure is within the specified range (Min 0.3 kg/cm², Max 3 kg/cm²).
- Collegamento di scarico: Establish a proper drain connection for rejected water.
- Rubinetto erogatore: Install the purified water dispensing faucet on the countertop.
- Collegamento elettrico: Connect the purifier to a standard electrical outlet (100 - 250 V~ AC / 50-60 Hz).
- Lavaggio del sistema: Before first use, the system should be thoroughly flushed as per the installer's instructions to remove any manufacturing residues.

Immagine 5: Un example of the KENT Sterling Plus installed discreetly under a kitchen counter, demonstrating its space-saving design.
4. Istruzioni per l'uso
The KENT Sterling Plus RO Water Purifier features fully automatic operation for user convenience.
4.1. Avvio iniziale
- After professional installation and system flush, ensure the power supply is connected.
- Open the raw water inlet valve. The purifier will automatically start filling the storage tank.
- Discard the first few liters of purified water (as advised by the installer) to ensure the system is fully primed and clean.
4.2. Funzionamento normale
- The purifier will automatically turn on when the water level in the storage tank drops below a preset minimum and turn off when the tank is full or the inlet water supply is interrupted.
- To dispense water, open the purified water faucet.
- The TDS controller allows for adjustment of the Total Dissolved Solids level in the purified water. This should ideally be set during installation by a technician to achieve the desired mineral balance.
5. Manutenzione
Regular maintenance is crucial for the efficient and safe operation of your water purifier. Adhere to the recommended maintenance schedule.
5.1. Sostituzione del filtro
The Sediment, Activated Carbon, and UF filters, along with the RO membrane, have a limited lifespan and require periodic replacement. The frequency depends on the quality of raw water and usage volume. It is recommended to replace filters annually or as indicated by the purifier's indicators (if available) or service technician.
5.2.UVLamp Sostituzione
L'UV lamp should be replaced periodically, typically once a year, to ensure effective disinfection.
5.3. Pulizia
- Pulisci l'esterno del purificatore con un panno morbido eamp stoffa. Non utilizzare prodotti chimici aggressivi o detergenti abrasivi.
- The storage tank should be cleaned periodically by a service technician.
For all filter and lamp replacements, and internal cleaning, contact authorized KENT service personnel.
6. Risoluzione Dei Problemi
If you encounter any issues with your KENT Sterling Plus water purifier, refer to the following common troubleshooting steps. For complex problems, contact customer support.
| Problema | Possibile causa | Soluzione |
|---|---|---|
| No purified water output | No power supply, inlet water valve closed, low water pressure, clogged filters/RO membrane. | Check power connection, open inlet valve, check household water pressure. If filters are suspected, contact service. |
| Flusso d'acqua lento dal rubinetto | Clogged filters/RO membrane, low pressure in storage tank. | Contact service for filter inspection/replacement or tank pressure check. |
| Unpleasant taste/odor in water | Expired carbon filter, contaminated storage tank. | Contattare l'assistenza per la sostituzione del filtro e la pulizia del serbatoio. |
| Segnale acustico continuo | System fault, low water pressure, UV lamp fallimento. | Refer to the specific error code (if displayed) or contact service for diagnosis. |
| Perdita d'acqua | Loose connections, cracked housing, faulty components. | Immediately turn off water supply and power. Contact service for repair. |
7. Specifiche
Below are the technical specifications for the KENT Sterling Plus RO Water Purifier:
| Caratteristica | Dettaglio |
|---|---|
| Nome del modello | Sterling Plus |
| Metodo di purificazione | Controllo RO+UV+UF+TDS |
| Tipo di installazione | Sotto il lavandino |
| Capacità | 6 litri |
| Portata massima | 20 litri all'ora (LPH) |
| Livello TDS dell'acqua supportato (max) | 2000 ppm |
| Dimensioni del prodotto (L x P x A) | 44L x 24W x 42H centimetri |
| Peso dell'articolo | 12 chilogrammi |
| Materiale | Plastica per uso alimentare ABS |
| Tipo di fonte di alimentazione | Elettrico con cavo |
| Volume di retetage | 100 - 250 V~ AC / 50-60 Hz |
| Volume pompa boostertage | 24 V CC |
| Cartucce filtranti | Sedimento, carbone attivo, UF |
| Tipo di membrana | RO . composito a film sottile |

Image 6: Diagram showing the dimensions of the KENT Sterling Plus RO Water Purifier (Length, Width, Height).
8. Garanzia e supporto
Your KENT Sterling Plus RO Water Purifier comes with a comprehensive warranty and service package.
8.1. Dettagli della garanzia
Il prodotto include un Garanzia di 1 anni on the product and an additional 3 Years Extended Service AMC* FREE, valued at Rs. 3000. This service package covers maintenance and support for your purifier.
*Terms and Conditions apply. Refer to the warranty card provided in the box for full details.
8.2. Assistenza clienti
For installation requests, service appointments, technical assistance, or any other queries, please contact KENT Customer Care. Refer to the contact information provided on your warranty card or the official KENT websito.
9. Informazioni sulla sicurezza
Si prega di osservare le seguenti precauzioni di sicurezza:
- Do not attempt to open or repair the purifier yourself. Always contact authorized service personnel.
- Assicurarsi che il cavo di alimentazione non sia danneggiato e che sia correttamente collegato a una presa di corrente con messa a terra.
- Keep the purifier away from direct sunlight, heat sources, and corrosive chemicals.
- Do not immerse the purifier in water or spray water directly onto it.
- Questo apparecchio non è destinato all'uso da parte di persone (bambini compresi) con ridotte capacità fisiche, sensoriali o mentali, o prive di esperienza e conoscenza, a meno che non siano supervisionate o abbiano ricevuto istruzioni riguardanti l'uso dell'apparecchio da una persona responsabile della loro sicurezza.