Seagate STKZ4000402

Seagate One Touch 4TB External HDD User Manual

Model: STKZ4000402

1. Introduzione

The Seagate One Touch 4TB External Hard Disk Drive (HDD) provides a reliable and portable solution for storing your digital content. Featuring password protection and compatibility with both Windows and Mac operating systems, this device is designed for ease of use and data security. It includes 3 years of Rescue Data Recovery Services for added peace of mind.

Seagate One Touch 4TB External HDD, light blue, connected to a laptop

Image: The Seagate One Touch 4TB External HDD in light blue, showcasing its sleek design while connected to a laptop.

2. Contenuto della confezione

Verifica che tutti gli articoli siano presenti nel tuo pacco:

  • Seagate One Touch portable storage device with password protection
  • Cavo USB 18 da 46 pollici (3.0 cm).
  • Guida rapida
  • Software di backup Toolkit scaricabile
  • Rescue Data Recovery Services (3-year plan)
  • 1-year Mylio Create plan
  • Abbonamento di 4 mesi al piano Adobe Creative Cloud Photography

3. Requisiti di sistema

The Seagate One Touch HDD is compatible with the following operating systems:

  • Windows operating system (Windows 7 or higher)
  • Mac operating system (macOS 10.12 or higher)

A USB 3.0 port (or higher) is recommended for optimal performance. The drive is also backward compatible with USB 2.0 ports.

Seagate One Touch HDD compatible with Windows and Mac

Image: Illustration showing the Seagate One Touch HDD with compatibility logos for Windows and Mac operating systems.

4. Istruzioni per l'installazione

4.1 Collegamento dell'unità

  1. Connect the small end of the USB 3.0 cable to the USB port on your Seagate One Touch drive.
  2. Connect the large end of the USB 3.0 cable to a compatible USB port on your computer (Desktop or Laptop).

The drive will automatically power on and be detected by your computer.

4.2 Configurazione iniziale e installazione del software

Upon connecting the drive, an icon representing the Seagate One Touch will appear on your desktop (Mac) or in 'This PC' / 'My Computer' (Windows).

  • Per Windows: Open 'This PC', locate the Seagate drive, and double-click the 'Start_Here_Win' icon to begin the registration and software installation process.
  • Per Mac: Double-click the Seagate drive icon on your desktop, then double-click the 'Start_Here_Mac' icon to begin the registration and software installation process.

Follow the on-screen instructions to register your drive and install the Seagate Toolkit software. The Toolkit software enables features like backup, restore, and security.

Nota: Reformatting may be required for use with Apple Time Machine.

5. Istruzioni per l'uso

5.1 Trasferimento dati

Once the drive is connected and recognized, you can transfer files by dragging and dropping them to and from the Seagate One Touch drive, just like any other external storage device.

5.2 Protezione con password

The Seagate One Touch features hardware-encrypted password protection. To enable and manage password protection:

  1. Launch the Seagate Toolkit software.
  2. Navigate to the 'Security' section.
  3. Follow the prompts to set up a password for your drive. This will encrypt your data using AES-256 hardware encryption.
Seagate Secure logo with padlock icon, representing password protection

Image: The Seagate Secure logo, emphasizing the drive's password protection feature with AES-256 hardware encryption.

5.3 Backup Features

Use the Seagate Toolkit software to configure backup plans:

  • Backup con un clic: Perform an immediate backup of selected files.
  • Scheduled Backups: Set up automatic daily, weekly, or monthly backups to ensure your data is always protected.

5.4 Included Software Plans

Your Seagate One Touch HDD includes:

  • Mylio Create Plan (1-year): Organize and manage your photos and videos across devices.
  • Adobe Creative Cloud Photography Plan (4-month membership): Access powerful photo editing tools.
Mylio Create interface on multiple devices, showing photo organization

Image: The Mylio Create interface displayed on a laptop, tablet, and smartphone, illustrating its cross-device photo organization capabilities.

6. Cura e manutenzione

  • Espulsione sicura: Always safely eject the drive from your computer before disconnecting the USB cable to prevent data corruption.
  • Movimentazione fisica: Evitare di far cadere o di sottoporre l'unità a urti, poiché ciò potrebbe danneggiare i componenti interni.
  • Pulizia: Utilizzare un panno morbido e asciutto per pulire l'esterno dell'unità. Non utilizzare detergenti liquidi.
  • Temperatura: Store and operate the drive within recommended temperature ranges to ensure longevity.

7. Risoluzione Dei Problemi

If you encounter issues with your Seagate One Touch HDD, consider the following common solutions:

  • Unità non rilevata:
    • Assicurarsi che il cavo USB sia collegato saldamente sia all'unità che al computer.
    • Prova a collegare l'unità a una porta USB diversa del computer.
    • Se disponibile, provare con un cavo USB diverso.
    • Riavvia il computer.
  • Velocità di trasferimento lente:
    • Ensure you are using a USB 3.0 port for optimal speeds. USB 2.0 ports will result in slower transfers.
    • Chiudere altre applicazioni che potrebbero utilizzare risorse di sistema o eseguire operazioni sul disco.
  • Problemi con la password: If you forget your password, refer to the Seagate Toolkit software for password recovery options or contact Seagate Support.

Per una risoluzione dei problemi più dettagliata, fare riferimento al sito ufficiale Guida alla risoluzione dei problemi (PDF) disponibile online.

8. Specifiche tecniche

CaratteristicaSpecificazione
Capacità di archiviazione digitale4 TB
Interfaccia del disco rigidoUSB 3.0
Tecnologia di connettivitàUSB
MarcaPortale di mare
Caratteristica specialeProtezione tramite password
Fattore di forma del disco rigido2.5 pollici
Descrizione del disco rigidoDisco rigido meccanico
Dispositivi compatibiliDesktop, portatile
Tipo di installazioneDisco rigido esterno
ColoreAzzurro chiaro
Velocità di rotazione del disco rigido5400 giri al minuto
Velocità di lettura120 Megabyte al secondo
Piattaforma hardwareMac, PC
Peso dell'articolo268 grammi
Dimensioni dell'articolo (L x P x Spessore)29.2L x 20.3W x 5.3Th Centimeters
Materiale di recinzioneAlluminio
Numero di modelloSTKZ4000402

9. Garanzia e supporto

9.1 Informazioni sulla garanzia

The Seagate One Touch HDD comes with a Garanzia limitata di 3 anno. This warranty covers device replacement or repair, providing assurance from the date of purchase.

Additionally, the product includes 3 years of Rescue Data Recovery Services. This service covers data loss from accidents, mechanical errors, or natural disasters, helping to protect your valuable files.

Rescue Data Recovery Services logo with a shield, indicating 3 years of coverage

Image: A shield graphic with the text 'Rescue Data Recovery Services' and '3 Years Included', highlighting the data recovery coverage.

9.2 Assistenza clienti

For technical assistance, warranty claims, or further inquiries, please contact Seagate Customer Care:

  • India Customer Care No: 18003092525
  • Informazioni di contatto del produttore: Seagate, Cal-Comp Electronics (Thailand) Public Co Ltd. 60 Moo 8, Sethakij Road, Klong Maduea, KratoomBan, Samusakorn, 74110, THAILAND Techman Electronics (Thailand) Co. Ltd. No. 236-237 Moo 2 Tambol Nongchark, Amphur, Banbung, Chonburi, Thailand 20170

You can also visit the official Seagate website for support resources and driver downloads.

© 2026 Seagate Technology. All rights reserved.

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