1. Introduzione
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Matica MC310 Dual Sided ID Card Printer. The MC310 is designed for reliable and high-quality printing of identification cards, offering advanced features for various card issuance programs. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity of the device.
2. Informazioni sulla sicurezza
Observe the following safety precautions to prevent damage to the printer and ensure user safety:
- Collegare sempre la stampante a una presa di corrente dotata di messa a terra.
- Do not expose the printer to liquids or excessive moisture.
- Assicurare una ventilazione adeguata attorno alla stampante per evitare il surriscaldamento.
- Use only Matica-approved ribbons and cleaning supplies.
- Disconnect the power cable before performing any maintenance or cleaning.
- Durante il funzionamento, tenere le mani e gli abiti larghi lontani dalle parti in movimento.
3. Contenuto della confezione
Verificare che tutti gli articoli siano presenti nel pacco:
- Matica MC310 ID Card Printer
- Alimentazione e cavo
- Cavo USB
- Driver CD or link to download drivers
- Kit di pulizia
- Sample Cards (may vary by region)
- Print Ribbon (may be pre-installed or included separately)
4. Prodotto finitoview
The Matica MC310 printer is designed for efficient and secure ID card production. Below are key components and features.

Figura 4.1: Fronte view of the Matica MC310 ID Card Printer. Shows the card input slot, output hopper, and control panel with display.

Figure 4.2: Close-up of the Matica MC310 control panel. Features an LCD display showing 'Ready' status and indicator lights for connectivity and power.
Caratteristiche principali:
- Stampa fronte-retro: Capable of printing on both sides of a card in a single pass.
- Alta risoluzione: 300 x 300 dpi for clear text and images.
- Connettività: USB and Ethernet for flexible integration.
- Card Feeder: 100-card input feeder for batch printing.
- Encoding Options: Supports optional magnetic stripe and contact/contactless smart card encoding.
5. Impostazione
5.1 Disimballaggio e posizionamento
- Estrarre con attenzione la stampante dall'imballaggio.
- Place the printer on a stable, level surface with adequate space for card input and output.
- Garantire un'adeguata ventilazione attorno all'unità.
5.2 Collegamento di alimentazione
- Connect the power cable to the printer's power port.
- Collegare l'altra estremità del cavo di alimentazione a una presa elettrica dotata di messa a terra.
5.3 Connessione al computer
Connect the printer to your computer using either a USB cable or an Ethernet cable.
- Connessione USB: Connect one end of the USB cable to the printer and the other end to an available USB port on your computer.
- Connessione Ethernet: Connect one end of the Ethernet cable to the printer's Ethernet port and the other end to your network router or switch.
5.4 Installazione del driver
- Insert the driver CD into your computer's CD-ROM drive, or download the latest drivers from the official Matica webposto (Matica MC310 Product Page).
- Seguire le istruzioni visualizzate sullo schermo per installare i driver della stampante.
- Riavviare il computer se richiesto.
5.5 Installazione del nastro
- Aprire il coperchio della stampante.
- Carefully insert the print ribbon cartridge into its designated slot, ensuring it clicks into place.
- Close the printer cover. The printer will automatically calibrate the ribbon.
5.6 Card Loading

Figure 5.1: Matica MC310 ID Card Printer with the input feeder open, showing a stack of blank cards ready for loading.
- Open the input hopper cover.
- Place a stack of ISO CR80 PVC cards into the input hopper. Ensure the cards are clean and free of dust.
- Adjust the card guides to fit the width of the cards snugly.
- Close the input hopper cover.
6. Istruzioni per l'uso
6.1 Software Installation and Card Design
Install the card design software provided with your printer or a compatible third-party application. Use this software to create your card layouts, including text, images, barcodes, and encoding data.

Figure 6.1: Matica MC310 ID Card Printer displaying a sample printed ID card. The card features a photo, name, date of birth, validity dates, and a barcode (0175842361594750).
6.2 Processo di stampa
- Assicurarsi che la stampante sia accesa e collegata al computer.
- Open your card design software and select the desired card template.
- Load the data for the card(s) to be printed.
- Vai a 'File' > 'Print' (or equivalent) in your software.
- Select the Matica MC310 printer from the list of available printers.
- Adjust print settings (e.g., single-sided/dual-sided, color/monochrome, encoding options) as needed.
- Fare clic su "Stampa" per inviare il lavoro alla stampante.
- The printer will feed a card, print, and then eject it into the output hopper.
6.3 Encoding Options
If your MC310 printer is equipped with encoding modules (magnetic stripe or smart card), ensure these options are configured correctly in your card design software before printing. The printer will automatically encode the card during the printing process.
7. Manutenzione
Una manutenzione regolare garantisce una qualità di stampa ottimale e prolunga la durata della stampante.
7.1 Procedure di pulizia
Use the provided cleaning kit or Matica-approved cleaning supplies.
- Pulizia della testina di stampa: Follow the instructions in your printer driver software to initiate a print head cleaning cycle. This typically involves using a cleaning card.
- Pulizia dei rulli: Use cleaning cards to clean the card rollers, which helps prevent card jams and ensures smooth feeding.
- Pulizia esterna: Pulire l'esterno della stampante con un panno morbido eamp panno. Non usare detergenti abrasivi.
7.2 Sostituzione del nastro
When the ribbon is depleted or an error indicates a ribbon issue, replace it:
- Aprire il coperchio della stampante.
- Rimuovere la cartuccia del nastro usata.
- Insert a new Matica-approved ribbon cartridge, ensuring it is properly seated.
- Chiudere il coperchio della stampante.
7.3 Aggiornamenti firmware
Periodically check the Matica website for firmware updates. Keeping your printer's firmware up-to-date can improve performance and add new features.
8. Risoluzione Dei Problemi
This section addresses common issues you might encounter with your Matica MC310 printer.
- La stampante non risponde:
- Controllare il collegamento elettrico e assicurarsi che la stampante sia accesa.
- Verify USB or Ethernet cable connection.
- Riavviare la stampante e il computer.
- Assicurarsi che i driver della stampante siano installati e aggiornati correttamente.
- Scarsa qualità di stampa:
- Clean the print head and rollers using a cleaning kit.
- Replace the print ribbon if it is old or damaged.
- Ensure you are using Matica-approved ribbons and high-quality PVC cards.
- Check print settings in your software for correct resolution and color profiles.
- Card Jam:
- Open the printer cover and carefully remove any jammed cards.
- Ensure cards are properly loaded in the input hopper and card guides are adjusted.
- Clean the card rollers to prevent future jams.
- Ribbon Error / "Missing Ink":
- Ensure the ribbon cartridge is correctly installed and fully seated.
- Replace the ribbon if it is depleted or damaged.
- Verify that you are using the correct type of ribbon for your printer model.
- Connectivity Issues (Ethernet):
- Controllare la connessione del cavo di rete.
- Verify network settings on the printer and your computer.
- Ensure the printer's IP address is correctly configured.
9. Specifiche
| Caratteristica | Specificazione |
|---|---|
| Serie di modelli | MC310 |
| Tecnologia di stampa | Sublimazione del colore |
| Risoluzione | 300 x 300 dpi |
| Stampa fronte-retro | SÌ |
| Velocità di stampa (a colori) | Up to 180 cph (cards per hour) |
| Velocità di stampa (monocromatica) | Up to 850 cph (cards per hour) |
| Card Format & Materials | ISO CR80, PVC |
| Capacità massima del foglio di input | 100 carte |
| Connettività | Ethernet, USB |
| Encoding Options | Dual-interface contact/contactless smart card encoder, Magnetic stripe encoder ISO7811 (optional) |
| Capacità di archiviazione della memoria | 64 MB |
| Dimensioni del prodotto (L x P x A) | 15.96 x 7.95 x 10.06 pollici (405.4 x 202 x 255.6 mm) |
| Peso dell'articolo | 20 libbre |
| Componenti inclusi | Stampante |
10. Garanzia e supporto
For warranty information and technical support, please refer to the documentation provided with your printer or visit the official Matica website. Contact Matica customer service for assistance with product registration, troubleshooting, or service requests.