1. Introduzione
Thank you for choosing the CLAGE CEX-U Electronic Instantaneous Water Heater. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your appliance. Please read these instructions carefully before installation and use, and keep them for future reference.
The CLAGE CEX-U is an electronically controlled instantaneous water heater designed for under-sink mounting in kitchens, providing hot water precisely when needed. Its compact design and accurate temperature selection ensure comfort and efficiency.
2. Istruzioni di sicurezza
Importante: La mancata osservanza di queste istruzioni di sicurezza può causare scosse elettriche, incendi o lesioni personali.
- Installazione professionale richiesta: The installation of this non-plug-in device must be carried out by a qualified electrician or a registered specialist in accordance with local regulations and wiring rules.
- Collegamento elettrico: Ensure the electrical supply matches the specifications of the appliance (400 V, 11-13.5 kW). The device must be properly grounded.
- Collegamento idrico: All water connections must be performed by a qualified plumber. Ensure all connections are watertight to prevent leaks.
- Temperatura di esercizio: The water heater delivers hot water up to 60°C. Exercise caution to prevent scalding, especially with children or individuals with reduced physical, sensory, or mental capabilities.
- Manutenzione: Scollegare l'alimentazione prima di eseguire qualsiasi operazione di manutenzione o pulizia.
- Danno: Do not operate the appliance if it is damaged. Contact a qualified technician for repair.
3. Prodotto finitoview
The CLAGE CEX-U is an advanced electronic instantaneous water heater designed for efficient hot water supply.
Caratteristiche principali:
- Electronically regulated for precise temperature control.
- Pressure-resistant design, compatible with both pressure-resistant and pressure-free fittings.
- Compact dimensions for easy under-sink installation.
- Sensor button control panel with LED display for accurate temperature input between 20°C and 60°C.
- Suitable for reheating pre-heated water, such as from a solar system.
- Smart Control via Smartphone App (Special Feature).

Figura 1: Davanti view of the CLAGE CEX-U Electronic Instantaneous Water Heater, showing the LED display and sensor control buttons.
4. Configurazione e installazione
Installation of the CLAGE CEX-U must be performed by a qualified professional. This section provides general guidance.
4.1 Posizione di montaggio
The unit is designed for under-sink mounting. Ensure there is sufficient space for the appliance and its connections. The compact dimensions (approximately 31 x 31 x 11 cm) allow for installation under most kitchen sinks.

Figura 2: The CLAGE CEX-U installed under a kitchen sink, illustrating its compact size (approx. 29.4 cm height, 17.7 cm width, 10.4 cm depth) and external 10 cm water connections. The image also indicates "Made in Germany".
4.2 Electrical Connection (400 V)
The appliance requires a 400 V, 3-phase electrical supply. The power setting (11 kW or 13.5 kW) is adjustable during installation. A power cable (approx. 65 cm) for a 3-phase cooker connection box is included. This connection must be made by a qualified electrician.
4.3 Collegamento idrico
The CLAGE CEX-U is suitable for both pressure-resistant and pressure-free fittings. The external water connections are designed for easy installation.

Figura 3: Installation diagram showing two configurations for the CLAGE CEX-U with a 400 V power supply. The left diagram illustrates standard installation with a pressure-free fitting. The right diagram shows installation with a pressure-resistant fitting, including a T-piece and pressure hose (supplied). Both diagrams emphasize professional installation.

Figura 4: The CLAGE CEX-U installed discreetly under a kitchen sink, demonstrating its space-saving design. The image highlights features such as desired temperature setting via sensor buttons, no mixing with cold water, a large LED display, instant hot water without waiting, and an optional remote control.
5. Istruzioni per l'uso
The CLAGE CEX-U features an intuitive sensor button control panel with an LED display.
5.1 Selezione della temperatura
- Assicurarsi che l'apparecchio sia acceso.
- Utilizzare il + E - sensor buttons on the control panel to adjust the desired water temperature. The LED display will show the selected temperature.
- The temperature can be set accurately between 20°C and 60°C.
- Once the desired temperature is set, open the hot water tap. The unit will instantly heat the water to the selected temperature.
5.2 Controllo intelligente (opzionale)
If your model includes the Smart Control feature, you can manage settings via a smartphone application. Refer to the separate Smart Control manual or app instructions for detailed usage.
6. Manutenzione
Una manutenzione regolare garantisce la longevità e il funzionamento efficiente dello scaldabagno. Scollegare sempre l'alimentazione elettrica prima di eseguire qualsiasi intervento di manutenzione.
6.1 Pulizia dell'esterno
- Pulisci l'esterno casing con un morbido, damp stoffa.
- Non utilizzare detergenti abrasivi, solventi o prodotti chimici aggressivi, poiché potrebbero danneggiare la superficie.
6.2 Decalcificazione
In areas with hard water, limescale can build up inside the appliance, affecting performance. Descaling should be performed by a qualified technician. The frequency depends on water hardness and usage.
6.3 Ispezione generale
Periodically check for any signs of leaks or unusual noises. If any issues are detected, contact a qualified service technician immediately.
7. Risoluzione Dei Problemi
Prima di contattare il servizio clienti, verifica i seguenti problemi comuni:
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Niente acqua calda | No power supply; Water supply off; Appliance fault. | Check circuit breaker; Ensure water valve is open; Contact service technician. |
| Acqua non abbastanza calda | Temperature setting too low; High flow rate; Limescale buildup. | Increase temperature setting; Reduce water flow; Contact technician for descaling. |
| L'acqua è troppo calda | Impostazione della temperatura troppo alta. | Decrease temperature setting. |
| Perdita | Collegamenti allentati; guarnizioni danneggiate. | Immediately turn off water supply and power; Contact a qualified plumber. |
For issues not listed here or if solutions do not resolve the problem, please contact CLAGE customer support or a qualified service technician.
8. Specifiche
Detailed technical specifications for the CLAGE CEX-U Electronic Instantaneous Water Heater.
| Caratteristica | Dettaglio |
|---|---|
| Marca | CLAGE |
| Numero di modello | 2400-26413 |
| Colore | Bianco |
| Dimensioni del prodotto (L x P x A) | Dimensioni: 31 x 31 x 11 cm |
| Peso dell'articolo | 3.18 chilogrammi |
| Potenza / Wattage | 11-13.5 kW (adjustable), 13500 watts (max) |
| Fonte di alimentazione | Electric (400 V) |
| Materiale | Plastica |
| Classe di efficienza energetica | Da A+ a F |
| Caratteristiche speciali | Smart Control via Smartphone App |
| Portata massima | 13.5 litri al minuto |
| Temperatura massima | 60 gradi Celsius |
9. Garanzia e supporto
For warranty information, technical support, or service requests, please refer to the warranty card included with your product or visit the official CLAGE website. Ensure you have your model number (CEX-U, 2400-26413) and purchase date available when contacting support.