EWO'S BN1312A

EWO'S Voice Remote Control User Manual

Modello: BN1312A

Introduzione

This user manual provides comprehensive instructions for the EWO'S Voice Remote Control, designed as a replacement for various Samsung Smart TV voice remotes. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience.

EWO'S Voice Remote Control

Image: The EWO'S Voice Remote Control, a sleek black remote with a microphone button for voice commands, and dedicated shortcut keys for popular streaming services.

Impostare

1. Installazione della batteria

Il telecomando richiede due (2) batterie AA per funzionare. Assicurarsi che la polarità sia corretta quando si inseriscono le batterie.

  • Individuare il coperchio del vano batterie sul retro del telecomando.
  • Far scorrere il coperchio per aprirlo.
  • Inserire due batterie AA, rispettando la polarità indicata dagli indicatori (+) e (-) all'interno del vano.
  • Chiudere saldamente il coperchio del vano batterie.

2. Istruzioni per l'associazione

To pair the EWO'S Voice Remote Control with your Samsung Smart TV, follow these steps:

  1. Ensure your Samsung Smart TV is turned on.
  2. Point the remote control directly at your TV's remote control sensor.
  3. Premere e tenere premuto contemporaneamente il tasto Ritorno/Esci pulsante (Icona del pulsante Ritorno/Esci) e il Riproduci/Pausa pulsante (Icona del pulsante Riproduci/Pausa) for approximately 5 to 8 seconds.
  4. Release both buttons when a pairing icon or message, such as "Connecting to the Smart Control" or "Pairing Complete," appears on your TV screen.
  5. Your TV will then begin the pairing process with the remote. Once completed, a confirmation message will be displayed.

If pairing fails, please repeat these steps. Ensure there are no obstructions between the remote and the TV sensor.

Remote pairing process with TV screen showing 'Pairing Complete'

Image: A visual representation of the remote pairing process, showing a hand holding the remote and pressing the Return/Exit and Play/Pause buttons, with a TV screen displaying "Pairing Complete".

Istruzioni per l'uso

Caratteristiche principali

  • Controllo vocale: Enables hands-free control of your TV, including volume adjustment, app launching, and content search. A network connection is required for voice recognition.
  • Tasti di scelta rapida: Pulsanti dedicati per un rapido accesso ai servizi di streaming più diffusi.
  • Design ergonomico: Lightweight and comfortable to hold for extended use.
  • Multi-angle Induction: Provides precise and farther transmitting distance for reliable control from various positions.
Remote with voice function and shortcut keys highlighted

Image: The remote control highlighting the microphone button for voice function and the three dedicated shortcut keys for streaming services (NFLX, p.video, WWW).

Funzioni dei pulsanti

Schema dei pulsanti del telecomando e delle loro funzioni

Image: A detailed diagram illustrating each button on the remote control and its corresponding function, such as Power, Voice Assistant, Volume, and Channel.

  • Energia (Icona del pulsante di accensione): Accende o spegne la TV.
  • Settings Number - Color Button (Settings Number button icon): Each press cycles through settings menu, virtual numeric pad, or option pad with color buttons.
  • Assistente vocale (Icona del pulsante Assistente vocale): Press and hold to activate voice commands. Release to execute.
  • Modalità ambiente: Mimics the wall behind it and elevates your space by turning the screen into décor, artwork, weather, or headlines.
  • Select (Center Button): Selects or runs a focused item. Displays detailed program information when watching broadcast.
  • Pulsanti direzionali (su/giù/sinistra/destra): Used to navigate menus or move focus on the Home Screen.
  • Ritorno (Icona del pulsante di ritorno): Returns to the previous menu. If pressed for 1 second or more, the running function is terminated.
  • Play / Pause (Icona del pulsante Riproduci/Pausa): Controlla la riproduzione dei contenuti multimediali.
  • Smart Hub (Smart Hub button icon): Press to switch to Media Home. Also used to access Ambient Mode or Art Mode depending on TV model.
  • Volume (VOL): Move up or down to adjust volume. Press to mute. Press and hold to display Accessibility Shortcuts menu.
  • Canale (CH): Move up or down to change channels. Press to see the Guide screen. Press and hold to quickly change channels.
  • 3 Shortcuts (NFLX, p.video, WWW): Launches the indicated application directly.

Compatibilità

This remote control is designed for specific Samsung Smart TV models and voice remote models. Please verify compatibility before use.

Supported Samsung Smart TV Models (with Voice Functions):

TU8000, TU8200, TU8300, TU850D, TU9000, TU7000, TU700D, Q60T, Q70T, Q80T, Q90T, Q800T, Q900TS, Q950TS, LS03, LS05, LST7, RU8000, CU7000, CU8000, DU7200, DU8000, Q50, Q60, Q70, Q80, Q90, Q900, NU8000, NU8500, MU8000, MU630, MU650, MU700, MU800, MU850, MU6300, MU6500, MU7000, MU7500, MU8000, MU9000, Q6F, Q7F, Q7C, Q8F, Q9F Series etc.

Diagram showing compatible Samsung TV types

Image: An illustration detailing the types of Samsung Smart TVs compatible with this remote, including OLED 4K, Crystal UHD 4K, Neo QLED 4K/8K, The Frame QLED HDR, and QLED UHD HDR 4K/8K Smart TVs.

Supported Samsung Voice Remote Models:

BN59-01266A/RMCSPM1AP1, BN59-01312A, BN59-01312G, BN59-01330A, BN59-01329A, BN59-01298A, BN59-01298H, BN59-01298E, BN59-01292A, BN59-01241A, BN59-01293A, BN59-01274A, BN59-01357A, BN59-01357F, BN59-01363A, BN59-01354A, BN59-01385A, BN59-01391A etc.

Diagram showing various compatible Samsung voice remotes

Image: A visual guide displaying several Samsung voice remote models that are compatible and can be replaced by this EWO'S remote.

Non compatibile con:

Questo telecomando è non compatibile with BN59-01315A, BN59-01199F, and AA59-00784C remote models.

Image showing incompatible Samsung remote models

Image: An image clearly indicating three specific Samsung remote models (BN59-01315A, BN59-01199F, AA59-00784C) that are not compatible with this replacement remote.

Manutenzione

  • Pulizia: Use a soft, dry cloth to clean the remote. Do not use liquid cleaners or sprays.
  • Gestione: Avoid dropping the remote or exposing it to extreme temperatures or humidity.
  • Sostituzione della batteria: Replace batteries when the remote's performance degrades or it stops responding. Always replace both batteries at the same time with new AA batteries.

Risoluzione dei problemi

ProblemaPossibile causaSoluzione
Remote not responding or pairing fails.Incorrect pairing procedure, low batteries, or obstruction.
  • Assicurarsi che le batterie siano installate correttamente e abbiano una carica sufficiente. Sostituirle se necessario.
  • Repeat the pairing instructions carefully (Section: Setup > Pairing Instructions).
  • Ensure no objects are blocking the line of sight between the remote and the TV's sensor.
La funzione vocale non funziona.No network connection, TV model does not support voice functions, or Bixby not enabled.
  • Verify your Samsung Smart TV has an active internet connection.
  • Confirm your TV model supports voice functions (refer to your TV's manual or Samsung's webposto).
  • Ensure Bixby or the relevant voice assistant is enabled on your TV.
Buttons are unresponsive or behave erratically.Temporary software glitch or interference.
  • Remove and reinsert the batteries to reset the remote.
  • Turn off the TV, unplug it from the power outlet for a few minutes, then plug it back in and turn it on. This can reset the TV's remote receiver.

Specifiche

  • Numero modello: Codice articolo: BN1312A
  • Dimensioni del prodotto: 6.2 x 1.37 x 0.78 pollici
  • Peso dell'articolo: 1.44 once
  • Batterie: 2 batterie AA (non incluse)
  • Colore: Nero
  • Numero massimo di dispositivi supportati: 1
  • Dispositivi compatibili: Television (specifically compatible Samsung Smart TVs with voice functions)
  • Caratteristiche speciali: Easy Pairing, Universal (for specified Samsung models), Ergonomic, Extremely Long Life, Voice Search

Garanzia e supporto

EWO'S is committed to customer satisfaction. If you encounter any issues or have questions regarding your EWO'S Voice Remote Control, please contact our customer service team.

  • Servizio post-vendita: We strive for 100% customer satisfaction. For any questions or concerns about your order, please contact us before leaving feedback. We aim to respond within 12 hours.
  • Informazioni sui contatti: Please refer to your purchase platform or product packaging for specific contact details for EWOS Direct.

© 2025 EWO'S. All rights reserved.

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