EZVIZ H9c 3K Dual-Lens Camera User Manual

1. Introduzione

Thank you for choosing the EZVIZ H9c 3K Dual-Lens Camera. This advanced outdoor security camera features unique dual-lens technology, combining a wide-angle lens with a pan-tilt-zoom lens for comprehensive surveillance. Designed for robust outdoor use, the H9c provides intelligent tracking, 3K resolution, and enhanced night vision capabilities to ensure your property is protected.

This manual provides detailed instructions for the installation, operation, and maintenance of your H9c camera. Please read it carefully before use and retain it for future reference.

2. Contenuto della confezione

Please check that all components are present and in good condition upon opening the package. If any items are missing or damaged, contact your retailer or EZVIZ customer support.

• EZVIZ H9c 3K Dual-Lens Camera
• Adattatore di alimentazione
• Modello di montaggio
• Screw Kit (screws and wall plugs)
• Kit impermeabile
• Guida rapida

3. Prodotto finitoview

Familiarize yourself with the various parts of your EZVIZ H9c camera.

Figura 3.1: Fronte View - Shows the upper wide-angle lens, lower pan-tilt-zoom lens, and EZVIZ logo. The upper lens includes IR lights for night vision, and the lower lens has additional IR/spotlights.

Figura 3.2: lato View - Illustrates the mounting bracket and the sleek profile of the camera, highlighting its outdoor-ready design.

Figura 3.3: Indietro View - Displays the speaker grille for two-way audio and ventilation openings.

Figura 3.4: In basso View - Reveals the MicroSD card slot, protected by a cover, for local storage of recordings.

Componenti chiave:

• Upper Wide-Angle Lens: Fornisce un'ampia panoramicaview dell'area monitorata.
• Lower Pan-Tilt-Zoom (PTZ) Lens: Offers detailed views and can track subjects with 5x optical zoom and 360-degree field of view.
• Luci a infrarossi (IR): Per una visione notturna nitida.
• Microfono: Per l'ingresso audio.
• Oratore: Per comunicazione audio bidirezionale e sirena.
• Slot per scheda MicroSD: Per l'archiviazione video locale (scheda non inclusa).
• Pulsante di reset: Used for factory reset (typically located near the SD card slot).
• Porta di alimentazione: Per collegare l'adattatore di alimentazione.

4. Configurazione e installazione

4.1 Configurazione iniziale

1. Scarica l'app EZVIZ: Cercare "EZVIZ" nell'App Store (iOS) o nel Google Play Store (Android) e scarica l'app ufficiale.
2. Crea un account EZVIZ: Apri l'app e segui le istruzioni sullo schermo per registrare un nuovo account o effettuare l'accesso se ne hai già uno.
3. Accendere la fotocamera: Connect the power adapter to the camera's power port and plug it into a power outlet. Wait for the indicator light to flash blue, indicating it's ready for setup.
4. Aggiungi fotocamera all'app: In the EZVIZ app, tap the "+" icon on the home screen to add a new device. Scan the QR code located on the camera or its packaging. Follow the in-app prompts to connect the camera to your Wi-Fi network. Ensure your Wi-Fi network is 2.4 GHz.
5. Inserire la scheda MicroSD (facoltativo): If you wish to store recordings locally, gently insert a MicroSD card (Class 10 or higher, up to 512GB) into the designated slot on the camera (refer to Figure 3.4). Ensure the camera is powered off before inserting or removing the card.

4.2 Montaggio della telecamera

The H9c camera is designed for outdoor installation. Choose a location that provides the desired viewing angle, has a stable Wi-Fi signal, and is within reach of a power outlet.

1. Scegli una posizione: Select a sturdy surface (wall or ceiling) that can support the camera's weight. Ensure there are no obstructions to the camera's field of view.
2. Utilizzare il modello di montaggio: Place the mounting template (included in the package) on the desired installation surface and mark the screw holes.
3. Fori di perforazione: Praticare dei fori pilota nelle posizioni contrassegnate. Inserire i tasselli se si monta su muratura o cemento.
4. Fissare la fotocamera: Align the camera's mounting base with the drilled holes and secure it using the provided screws.
5. Impermeabilizzare le connessioni: Use the waterproof kit to protect the power cable connection from moisture, especially for outdoor installations.
6. Regola l'angolo: Once mounted, adjust the camera's angle in the EZVIZ app to ensure optimal coverage.

5. Utilizzo della fotocamera

The EZVIZ H9c camera offers a range of features accessible through the EZVIZ mobile application.

5.1 Funzionalità a doppia lente

The H9c utilizes two lenses for enhanced surveillance:

• Obiettivo grandangolare: Provides a static, broad view of the area, ideal for general monitoring.
• Pan-Tilt-Zoom (PTZ) Lens: This lens can be remotely controlled via the app to pan horizontally (360 degrees), tilt vertically, and zoom in (5x optical zoom) for detailed inspection.
• Monitoraggio intelligente: If the wide-angle lens detects a person, the PTZ lens can automatically rotate to track the person's movement, ensuring continuous coverage of the activity. This allows for simultaneous monitoring of a wide area and detailed tracking of specific events.

5.2 Rilevamento del movimento e avvisi

• Zone di rilevamento personalizzabili: Imposta aree specifiche all'interno della telecamera view dove vuoi che il rilevamento del movimento sia attivo.
• Rilevamento della forma umana: The camera can intelligently distinguish human shapes from other moving objects, reducing false alarms.
• Notifiche istantanee: Ricevi avvisi in tempo reale sul tuo smartphone quando viene rilevato un movimento.
• Difesa attiva: Upon detection, the camera can activate a siren and strobe lights to deter intruders.

5.3 Visione notturna

The H9c provides clear surveillance even in low-light conditions:

• Visione notturna a infrarossi: Automatically switches to black and white infrared mode in the dark.
• Visione notturna a colori: With built-in spotlights, the camera can provide full-color night vision when sufficient ambient light is available or when spotlights are activated.

5.4 Audio bidirezionale

Communicate with visitors or deter intruders using the built-in microphone and speaker. Access this feature through the live view in the EZVIZ app.

5.5 Registrazione e archiviazione video

• Archiviazione locale: Supports MicroSD card storage (up to 512GB) for continuous or event-based recording.
• Archiviazione cloud: Optional EZVIZ CloudPlay subscription service for secure cloud storage.
• Riproduzione: View registrato footage directly from the EZVIZ app.

6. Manutenzione

Una manutenzione regolare garantisce prestazioni ottimali e longevità della fotocamera.

• Pulizia: Pulire delicatamente l'obiettivo e il corpo della fotocamera con un panno morbido e asciutto.amp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the camera is powered off before cleaning.
• Aggiornamenti del firmware: Regularly check for and install firmware updates via the EZVIZ app. Updates often include performance improvements, new features, and security enhancements.
• Gestione della scheda MicroSD: If using a MicroSD card, periodically check its status in the app. Format the card regularly (e.g., monthly) to maintain optimal recording performance. Back up important footage prima della formattazione.
• Alimentazione elettrica: Ensure the power adapter and cable are free from damage. Replace if any wear or tear is observed.
• Condizioni ambientali: While designed for outdoor use, avoid exposing the camera to extreme temperatures outside its operating range or direct, prolonged water submersion.

7. Risoluzione Dei Problemi

If you encounter issues with your EZVIZ H9c camera, refer to the following common problems and solutions.

7.1 Camera Offline / Cannot Connect

• Controlla la potenza: Ensure the camera is properly connected to a power source and the adapter is working.
• Segnale Wi-Fi: Verify that your Wi-Fi router is working and the camera is within range. Try moving the camera closer to the router or using a Wi-Fi extender.
• Impostazioni del router: Confirm your Wi-Fi network is 2.4 GHz. Ensure there are no MAC address filters or other network restrictions preventing the camera from connecting.
• Riavvia i dispositivi: Power cycle both the camera and your Wi-Fi router.
• Reimposta fotocamera: If the issue persists, press and hold the reset button on the camera for 5-10 seconds until the indicator light flashes, then re-add the camera through the EZVIZ app.

7.2 Scarsa qualità dell'immagine

• Lente pulita: Assicurarsi che l'obiettivo della fotocamera sia pulito e privo di polvere, sporco o macchie.
• Larghezza di banda della rete: A weak Wi-Fi signal can affect video quality. Check your network speed and camera's signal strength in the app.
• Condizioni di illuminazione: Ensure adequate lighting for optimal color vision. In very low light, the camera will switch to black and white night vision.

7.3 Motion Detection Not Working / Too Many False Alarms

• Controlla le impostazioni: Verify that motion detection is enabled in the EZVIZ app and detection sensitivity is appropriately set.
• Zone di rilevamento: Adjust detection zones to focus on critical areas and exclude irrelevant ones (e.g., moving trees, busy roads).
• Rilevamento della forma umana: Ensure human shape detection is enabled to filter out non-human movements.

8. Specifiche

9. Garanzia e supporto

Per informazioni dettagliate sulla garanzia, fare riferimento alla scheda di garanzia inclusa con il prodotto o visitare il sito ufficiale EZVIZ website. EZVIZ provides technical support and customer service to assist with any questions or issues you may encounter.

EZVIZ ufficiale Websito: www.ezviz.com

You can find FAQs, troubleshooting guides, and contact information for customer support on their websito.