AT&T Internet Air 5G Gateway NCM1120D2 User Manual

1. Finitaview

The AT&T Internet Air 5G Gateway (Model NCM1120D2) provides ultra-fast internet connectivity powered by AT&T's 5G network. Designed for business internet data plans, this gateway is Wi-Fi 7 Ready, offering lower latency and increased bandwidth for multiple devices. Its plug-and-play design allows for quick internet access, and an intuitive web interfaccia utente (Web UI) enables easy network customization. The device supports 4G LTE bands 2, 4, 5, 12, 14, 29, 30, 66, and 5G bands n2, n5, n14, n30, n66, n77. Please note that a Nano SIM card and associated services are not included and must be obtained separately from AT&T.

2. Contenuto della confezione

Assicurati che tutti gli articoli siano presenti nel pacco:

• AT&T Internet Air 5G Gateway (Model NCM1120D2)
• Adattatore di alimentazione

Note: A Nano SIM card and an active AT&T Business Data Plan are required for operation and are not included in this package.

3. Disposizione del dispositivo

Familiarize yourself with the physical components and indicators of your AT&T Internet Air 5G Gateway.

Figura 1: anteriore e posteriore View con componenti etichettati

Indicatori del pannello frontale:

• LED 5G: Indica lo stato della rete 5G.
• LED 4G: Indicates 4G LTE network status.
• LED Wi-Fi: Indica l'attività della rete Wi-Fi.
• LED DI SISTEMA: Indicates overall system status.

Porte e pulsanti del pannello posteriore:

• External Antenna Ports (ANT): Two SMA connectors for optional external antennas.
• Pulsante WPS: Per la configurazione protetta Wi-Fi.
• 2.5 GbE LAN Port (1): High-speed Ethernet port.
• 1 GbE LAN Ports (2, 3, 4): Standard Ethernet ports.
• Porta di alimentazione CC: Si collega all'alimentatore.
• Pulsante di ripristino delle impostazioni di fabbrica: Pulsante incassato per ripristinare le impostazioni predefinite di fabbrica.
• Copertura della scheda SIM: Protegge lo slot della scheda SIM.
• Slot per scheda SIM: Per inserire la scheda Nano SIM.
• Sfogo: For device cooling.

4. Impostazione

Follow these steps to set up your AT&T Internet Air 5G Gateway:

1. Inserire la scheda Nano SIM:
   • Locate the SIM Card Cover on the rear panel.
   • Rimuovere con cautela il coperchio.
   • Insert your activated Nano SIM card into the SIM Card Slot with the gold contacts facing down and the notched corner aligned correctly.
   • Replace the SIM Card Cover securely.
   

   Figure 2: Inserting the Nano SIM Card

2. Collegare l'adattatore di alimentazione:
   • Plug the provided power adapter into the DC Power Port on the rear of the gateway.
   • Collegare l'altra estremità dell'alimentatore a una presa a muro.
3. Power On and Initial Boot:
   • The gateway will automatically power on.
   • Wait for the SYSTEM LED on the front panel to turn solid white, indicating the device is ready.
   • Observe the 5G and 4G LEDs. A solid white light on either indicates a successful cellular connection.
4. Posizionamento ottimale:
   • Place the gateway in an open area, away from obstructions, and preferably near a window for optimal cellular signal reception.
   • Avoid placing it near large metal objects, concrete walls, or other electronic devices that may cause interference.
5. Connetti dispositivi:
   • Wifi: Use the Wi-Fi network name (SSID) and password found on the device label or in the Web UI to connect your wireless devices.
   • Collegamento Ethernet: For wired connections, plug an Ethernet cable from your device into any of the LAN ports on the rear of the gateway.

5. Istruzioni per l'uso

Informazioni sugli indicatori LED:

• Solid White (SYSTEM): Gateway is powered on and operating normally.
• Solid White (5G/4G): Connected to 5G or 4G LTE network.
• Solid White (WiFi): Il Wi-Fi è attivo e i dispositivi sono connessi.
• Flashing (Any LED): Indicates activity or a specific status (refer to the full online manual for detailed flashing codes).
• No Light (Any LED): Feature is off or not connected.

Accesso al Web Interfaccia utente:

IL Web UI allows for advanced configuration and monitoring of your gateway.

1. Connect a device to the gateway via Wi-Fi or Ethernet.
2. Aprire un web browser and enter the default gateway IP address (usually 192.168.1.254 or similar, check the device label).
3. Enter the administrator password (found on the device label) to log in.
4. Dal Web Interfaccia utente, puoi:
   • Cambia SSID e password del Wi-Fi.
   • Configure advanced network settings (e.g., port forwarding, firewall).
   • Monitor connected devices and data usage.
   • Aggiorna firmware.

Configurazione protetta Wi-Fi (WPS):

For quick and easy connection of WPS-compatible devices:

1. Press the WPS button on the rear of the gateway.
2. Entro due minuti, attiva WPS sul tuo dispositivo client.
3. I dispositivi si connetteranno automaticamente.

6. Manutenzione

• Pulizia: Utilizzare un panno morbido e asciutto per pulire l'esterno del gateway. Non utilizzare detergenti liquidi o spray.
• Ventilazione: Ensure the gateway's vents are not obstructed to prevent overheating. Maintain adequate airflow around the device.
• Aggiornamenti del firmware: Controllare regolarmente e installare gli aggiornamenti del firmware tramite Web Interfaccia utente per garantire prestazioni e sicurezza ottimali.
• Riavvio: If you experience connectivity issues, try restarting the gateway by unplugging the power adapter for 10 seconds and then plugging it back in.

7. Risoluzione Dei Problemi

• Nessuna connessione internet:
  • Check if the 5G or 4G LED is solid white. If not, reposition the gateway for better signal.
  • Ensure your Nano SIM card is correctly inserted and activated with an AT&T Business Data Plan.
  • Riavviare il gateway.
• Bassa velocità di Internet:
  • Verify optimal gateway placement.
  • Check for network congestion (too many devices connected or high data usage).
  • Ensure your devices are using the appropriate Wi-Fi band (5GHz for faster speeds, 2.4GHz for wider range).
• Disconnessioni Wi-Fi:
  • Verificare la presenza di interferenze da altri dispositivi elettronici.
  • Ensure your device is within the Wi-Fi range.
  • Aggiorna i driver Wi-Fi del tuo dispositivo.
• Ripristino di fabbrica: If issues persist, a factory reset can resolve many problems. Use a paperclip or similar pointed object to press and hold the recessed Factory Reset Button on the rear panel for about 10 seconds until the LEDs flash. This will erase all custom settings.

8. Specifiche

9. Garanzia e supporto

This product is sold as 'Amazon Renewed'. For warranty information and support related to the renewed condition of the device, please refer to the Amazon Renewed program terms and conditions.

For service-related inquiries, data plans, or technical support specific to AT&T Internet Air 5G services, please contact AT&T customer support directly.

You can find additional support resources and the full user manual by visiting the AT&T support websito o contattando il loro servizio clienti.