Tenveo TEVO-VL20H

Tenveo TEVO-VL20H Vloop 20x Optical Zoom PTZ Conference Camera User Manual

Model: TEVO-VL20H

1. Introduzione

This manual provides detailed instructions for the installation, operation, and maintenance of your Tenveo TEVO-VL20H Vloop 20x Optical Zoom PTZ Conference Camera. Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.

The Tenveo TEVO-VL20H is designed for professional video conferencing, online education, live streaming, and other applications requiring high-quality video capture and flexible camera control. It features 20x optical zoom, 1080P 60FPS video output, and versatile connectivity options.

2. Contenuto della confezione

Carefully unpack the box and ensure all items listed below are present and in good condition. If any items are missing or damaged, please contact your dealer immediately.

Tenveo TEVO-VL20H camera and accessories including remote, cables, and mount

Figura 2.1: Contenuto della confezione

  • Tenveo TEVO-VL20H PTZ Camera
  • Telecomando IR
  • Cavo USB
  • Manuale dell'utente (questo documento)
  • Staffa per montaggio a parete con viti
  • Adattatore di alimentazione

3. Prodotto finitoview

3.1 Caratteristiche principali

Diagram showing key features of the Tenveo Vloop camera: CMOS sensor, 1080P 60FPS, 20x optical zoom, 60 degree field of view, auto/manual focus, IR remote, OSD menu, and video output options.

Figura 3.1: Caratteristiche principaliview

  • Zoom ottico 20x: Provides clear magnification for distant subjects.
  • Video 1080P 60FPS: Delivers smooth, high-definition video output.
  • Sensore CMOS: High-quality image sensor for excellent video performance.
  • 60° Ampio Campo di View: Captures a broad area, suitable for conference rooms.
  • Messa a fuoco automatica/manuale: Flexible focusing options for various scenarios.
  • Telecomando IR: Convenient control of camera functions.
  • Menu OSD: On-screen display for easy configuration.
  • Uscite video multiple: Supports USB3.0, HDMI, RS232, and RS485 for versatile connectivity.

3.2 Zoom Capability

The 20x optical zoom allows for detailed capture of subjects at various distances, maintaining image clarity.

Comparison images demonstrating 20x optical zoom at distances of 100ft, 80ft, 50ft, and 26ft, showing increasing dettaglio.

Figure 3.2: 20x Optical Zoom Demonstration

3.3 Risoluzione video

The camera supports 1080P video resolution at 60 frames per second (FPS), providing smooth and sharp video quality.

Comparison of 720P 30FPS video quality versus 1080P 60FPS video quality, showing the enhanced clarity and smoothness of 1080P 60FPS.

Figure 3.3: 1080P 60FPS Video Quality

3.4 Compatibilità

The TEVO-VL20H camera is compatible with a wide range of video conferencing and streaming platforms.

Logos of compatible platforms including Microsoft Teams, Windows, Android, Apple, Facebook, Skype, Voovmeeting, Webex, Microsoft Lync, Google Meet, Bluejeans, GoToMeeting, YouTube, and Zoom.

Figure 3.4: Platform Compatibility

3.5 Collegamenti del pannello posteriore

The rear panel of the camera provides various ports for power, video output, and control.

Diagram of the camera's rear panel showing ports for RS-232, RS-485, USB-C, HDMI, and power input. Also shows a connection diagram to a laptop, display, and serial joystick.

Figure 3.5: Rear Panel Connections and System Diagram

  • Potenza in ingresso: Collegare l'adattatore di alimentazione fornito.
  • Uscita USB3.0: Connect to a computer for video and control.
  • Uscita HDMI: Connect to a display for high-definition video.
  • RS232/RS485: Serial ports for external PTZ control.

4. Impostazione

4.1 Posizionamento della telecamera

The TEVO-VL20H camera offers flexible installation options to suit various environments.

Diagram showing various installation methods for the camera: desktop placement, wall mounting, tripod mounting, and ceiling mounting.

Figura 4.1: metodi di installazione

  • Posizionamento sul desktop: Posizionare la fotocamera su una superficie piana e stabile.
  • Montaggio a parete: Use the provided wall mount bracket and screws to secure the camera to a wall. Ensure the wall can support the camera's weight.
  • Montaggio del treppiede: Attach the camera to a standard tripod using the tripod screw hole on the bottom.
  • Montaggio a soffitto: The camera can be inverted and mounted to the ceiling using an appropriate bracket (sold separately or included if specified). Adjust the image flip setting in the OSD menu if mounted inverted.

4.2 Collegamento della fotocamera

  1. Collegamento elettrico: Connect the power adapter to the camera's power input port and then plug it into an electrical outlet.
  2. Connessione USB: For connecting to a computer, use the provided USB cable to connect the camera's USB3.0 port to a USB port on your computer. The camera will be recognized as a webCamera.
  3. Connessione HDMI (facoltativa): If connecting to a display, use an HDMI cable to connect the camera's HDMI output port to an HDMI input on your monitor or TV.
  4. RS232/RS485 Control (Optional): For external PTZ control, connect a serial control device (e.g., joystick controller) to the RS232 or RS485 ports.

5. Istruzioni per l'uso

5.1 Basic Camera Control (IR Remote)

Use the IR remote control to operate the camera's pan, tilt, and zoom functions, as well as access the OSD menu and set presets.

  • Panoramica/Inclinazione: Utilizzare le frecce direzionali per spostare la telecamera orizzontalmente (panoramica) e verticalmente (inclinazione).
  • Ingrandisci: Use the 'ZOOM IN' and 'ZOOM OUT' buttons to adjust the optical zoom level.
  • Messa a fuoco: The camera supports auto-focus by default. If manual focus is required, use the 'FOCUS+' and 'FOCUS-' buttons on the remote.
  • Preselezioni: The camera supports setting and recalling preset positions. To set a preset, move the camera to the desired position, then press 'PRESET' followed by a number (e.g., 1-9). To recall a preset, press the corresponding number.
  • Menu OSD: Press the 'MENU' button to access the On-Screen Display menu for advanced settings. Use directional arrows to navigate and 'ENTER' to select.

5.2 Integrazione del software

Once connected via USB, the camera will appear as a standard webcam in your operating system. Select the Tenveo TEVO-VL20H camera within your video conferencing software (e.g., Zoom, Webex, Skype) settings.

5.3 Scenari applicativi

The TEVO-VL20H camera is suitable for a variety of professional applications.

Four images depicting different use cases for the camera: video conferencing in an office, online education in a classroom, church events, and group training sessions.

Figura 5.1: Scenari applicativi

  • Videoconferenza
  • Online Education
  • Church Events
  • Group Training

6. Manutenzione

  • Pulizia: Utilizzare un panno morbido e asciutto per pulire il corpo macchina. Per l'obiettivo, utilizzare un panno e una soluzione specifici per la pulizia delle lenti. Evitare prodotti chimici aggressivi o materiali abrasivi.
  • Magazzinaggio: When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and excessive dust.
  • Energia: Always disconnect the power adapter before cleaning or moving the camera.

7. Risoluzione Dei Problemi

Problema Possibile causa Soluzione
Nessuna uscita video Power not connected; USB/HDMI cable loose or faulty; incorrect input selected on display/software. Check power connection; ensure cables are securely connected; select correct video input in software/display settings.
L'immagine è sfocata Focus issue; dirty lens. Allow auto-focus to adjust or manually adjust focus using the remote; clean the camera lens.
Il telecomando non funziona Batteries low/dead; obstruction between remote and camera; remote sensor blocked. Replace remote batteries; ensure clear line of sight to the camera's IR receiver.
La fotocamera non è riconosciuta dal computer USB cable issue; USB port issue; driver issue. Try a different USB port or cable; restart computer; check device manager for camera drivers.

8. Specifiche

Caratteristica Dettaglio
Marca Tenveo
Nome del modello JP-VL20H
Numero di modello TEVO-VL20H
Zoom ottico 20x
Risoluzione video efficace 1080 pixel
Tecnologia del sensore fotografico CMOS
Tipo di sensore CMOS
Tecnologia di connettività USB
Lunghezza focale massima 46.8 millimetri
Lunghezza focale minima 3.9 millimetri
Caratteristica speciale H.264
Colore Argento
Batterie 1 Product Specific battery required (included, likely for remote)

9. Garanzia e supporto

For warranty information and technical support, please refer to the warranty card included with your product or visit the official Tenveo website. If you encounter any issues not covered in this manual, please contact Tenveo customer service for assistance.

Tenveo Official Websito: www.tenveo.com

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