1. Informazioni sulla sicurezza
Read all safety warnings and instructions carefully before installing, operating, or performing maintenance on this heat pump system. Failure to follow these instructions may result in property damage, personal injury, or death.
- Installazione professionale richiesta: This system must be installed by a qualified HVAC technician. Improper installation can lead to electric shock, fire, or water leakage.
- Sicurezza elettrica: Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Gestione del refrigerante: This system uses R-454B refrigerant. Only qualified personnel should handle refrigerants. Improper handling can cause environmental damage or personal injury.
- Bordi taglienti: Be cautious of sharp edges on metal parts during installation and maintenance. Wear appropriate protective gear, including gloves and safety glasses.
- Peso: The components of this system are heavy. Use proper lifting techniques and equipment to prevent injury.
2. Prodotto finitoview
The ACiQ 5 Ton 16 SEER2 Central Inverter Heat Pump System is designed to provide efficient heating and cooling for residential applications. This system features advanced inverter technology and is capable of operating in extreme temperatures.
Caratteristiche principali:
- Tecnologia Inverter: Adjusts power output based on demand for precise temperature control, reduced energy consumption, and quiet operation.
- Tecnologia del calore estremo: Provides reliable heating down to -22°F and cooling up to 122°F.
- R-454B Refrigerant: Utilizes an eco-friendly refrigerant.
- Multi-Positional Air Handler: Supports upflow, downflow, and horizontal installation configurations.
- Funzionamento silenzioso: Engineered for low noise levels (34.5 Decibels).
- Costruzione durevole: Features an aluminum coil and fiberglass-free insulation.
- Controllo intelligente: Compatible with Wi-Fi thermostats and app control.
Componenti del sistema:
- Outdoor Condenser Unit (Heat Pump)
- Unità di trattamento dell'aria interna
- 20kW Back-up Heat Kit
- 50' Install Kit (Line set, gauge electrical whip, 60A non-fused disconnect switch, Wi-Fi thermostat, surge protector, CPS charging adapter, wall sleeve)

Figure 1: ACiQ 5 Ton Heat Pump System showing the outdoor condenser and indoor air handler with approximate dimensions.
3. Linee guida per l'installazione
Installation of this ACiQ heat pump system requires specialized tools and knowledge. It is mandatory that installation be performed by a certified HVAC professional to ensure proper function, safety, and warranty validity.
3.1 Selezione del sito
- Unità esterna: Select a location with adequate airflow, away from obstructions, and on a stable, level surface. Ensure sufficient clearance for maintenance.
- Unità interna (unità di trattamento dell'aria): The multi-positional design allows for flexible installation in upflow, downflow, or horizontal configurations. Ensure the chosen location provides proper ductwork connection and condensate drainage.

Figure 2: The indoor air handler unit can be installed in upflow, downflow, or horizontal positions to suit various home layouts.
3.2 Componenti del kit di installazione
The included 50' Install Kit contains essential items for a complete setup:
- Line Set (50 feet)
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- Termostato Wi-Fi
- Surge Protector
- Adattatore di ricarica CPS
- Manica a muro
Refer to the detailed installation manual provided with the physical product for specific wiring diagrams, refrigerant charging procedures, and ductwork connections.
4. Istruzioni per l'uso
The ACiQ heat pump system offers flexible control options for optimal comfort.
4.1 Wi-Fi Thermostat and App Control
The system can be controlled via the included Wi-Fi thermostat or through the dedicated ACiQ Smart Home mobile application. The app allows for remote monitoring and adjustment of temperature settings, fan speed, and operating modes (Cool, Heat, Dry, Fan, Auto).

Figure 3: Control your ACiQ system using the Wi-Fi thermostat or the ACiQ Smart Home mobile application.
Modalità operative 4.2
- Modalità fredda: Provides cooling to maintain the set temperature.
- Modalità di calore: Provides heating to maintain the set temperature. The Extreme Heat Technology ensures effective heating even in very cold conditions.
- Modalità a secco: Riduce l'umidità nell'aria.
- Modalità ventola: Fa circolare l'aria senza riscaldare o raffreddare.
- Modalità automatica: Automatically switches between heating and cooling to maintain the desired temperature.

Figure 4: The ACiQ system is designed for effective cooling in temperatures up to 122°F.

Figure 5: The ACiQ system provides reliable heating in temperatures as low as -22°F.
5. Manutenzione
Regular maintenance ensures the longevity and efficient operation of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
5.1 Pulizia/sostituzione del filtro dell'aria
Check and clean or replace the air filter in the indoor air handler unit monthly, or more frequently if the system is used heavily or in dusty environments. A dirty filter restricts airflow and reduces efficiency.
5.2 Pulizia dell'unità esterna
Keep the outdoor condenser unit free from debris such as leaves, dirt, and grass clippings. Ensure the coils are clean for optimal heat exchange. The system features a self-cleaning function to help maintain coil cleanliness.
5.3 Ispezione professionale
Schedule annual inspections and maintenance with a qualified HVAC technician. They can check refrigerant levels, electrical connections, and overall system performance.
6. Risoluzione Dei Problemi
Prima di contattare l'assistenza clienti, riview i seguenti problemi comuni e le relative soluzioni:
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Il sistema non si accende | No power, thermostat settings incorrect, safety switch tripped. | Check circuit breaker, ensure disconnect switch is ON, verify thermostat settings. |
| Riscaldamento/raffreddamento insufficiente | Dirty air filter, blocked outdoor unit, low refrigerant, incorrect thermostat setting. | Clean/replace air filter, clear debris from outdoor unit, check thermostat. Contact technician for refrigerant issues. |
| Rumori insoliti | Parti allentate, ostruzione della ventola, problema al compressore. | Inspect for loose panels or debris. If noise persists, contact a qualified technician. |
| Perdita d'acqua | Tubo di scarico della condensa intasato, installazione non corretta. | Check and clear condensate drain. If issue persists, contact a qualified technician. |
For issues not listed here or if troubleshooting steps do not resolve the problem, contact a qualified HVAC technician or ACiQ customer support.
7. Specifiche
Detailed technical specifications for the ACiQ 5 Ton 16 SEER2 Central Inverter Heat Pump System (Model B0DHF3WW73).
| Specificazione | Valore |
|---|---|
| Marca | ACiQ |
| Numero di modello | B0DHF3WW73 |
| Capacità | 5 tonnellate (60,000 BTU) |
| Potenza di raffreddamento | 54,000 unità termiche britanniche |
| Rapporto di efficienza energetica stagionale (SEER2) | 16.0 |
| Livello di rumore | 34.5 decibel |
| Refrigerante | R-454B |
| Fonte di alimentazione | Elettrico con cavo |
| Tipo di inverter | Ha l'inverter |
| Tipo di installazione | Sistema diviso |
| Tipo di compressore | Rotante |
| Unità esterna richiesta | SÌ |
| Air Conditioner Application | Residenziale |
| Dimensioni dell'unità esterna (P x L x A) | 16.34"P x 37.48"L x 52.48"A |
| Metodo di controllo | App, Remote (Wired Control, App Control) |

Figure 6: Cooling capacity performance at different ambient temperatures.

Figure 7: Heating capacity performance at different ambient temperatures.
8. Garanzia e supporto
ACiQ provides a comprehensive warranty for this heat pump system:
- Compressore: Garanzia limitata di 12 anni.
- Parti: Garanzia limitata di 7 anni.
This warranty is valid when the system is installed by a qualified technician and registered online with the manufacturer. Please refer to the warranty card included with your product for full terms and conditions.
For technical support, warranty claims, or service inquiries, please contact ACiQ customer support through their official websito o le informazioni di contatto fornite nella documentazione del prodotto.
Video 1: Oltreview of the ACiQ High-Efficiency Heat Pump System, highlighting key features and benefits. This video is provided by HVACDirect Online, a certified seller.