Mercedes-Benz Genuine Charging Wall Unit User Manual

1. Introduzione

This manual provides essential information for the safe and efficient use of your Mercedes-Benz Genuine Charging Wall Unit (Model A0009067608). This unit is designed for charging electric vehicles (EVs) and plug-in hybrid vehicles (PHVs) from the Mercedes-Benz Group. Please read this manual thoroughly before installation and operation, and retain it for future reference.

Key features of this charging wall unit include:

• Supports 6kW (30A) standard charging. The maximum charging current can be limited to any desired value through internal settings, allowing flexible adaptation to the power conditions at the installation site.
• Waterproof and dustproof design (IP55 rated), suitable for outdoor installation.
• Equipped with a secure charging locking system for outdoor installation (small key included).
• Features a highly visible LED indicator for operational status.
• Complies with standard charging specifications (AC single-phase 200V / International standard IEC: 61851-1 Mode3).

2. Configurazione e installazione

Importante: Installation of this charging wall unit requires professional electrical work. It must be installed by a qualified electrical contractor in accordance with all applicable laws, regulations, and guidelines (e.g., Electrical Construction Act).

2.1 Processo di installazioneview

The installation process typically involves an on-site survey, electrical wiring, and final setup. The specific details of the installation work will vary depending on your home's electrical infrastructure and local regulations.

2.2 Electrical Work

The charging wall unit requires a dedicated circuit. The electrical contractor will confirm the breaker capacity, install a dedicated charging breaker, and lay dedicated wiring. The installation position of the charging wall unit should be approximately 1.2 meters above the ground.

2.3 Post-installazione

After installation, the contractor will ensure the unit is functioning correctly. Please refer to the detailed installation manual provided with the unit for specific instructions and checks.

3. Istruzioni per l'uso

This section describes the basic operation of your charging wall unit.

3.1 Collegamento al veicolo

1. Assicuratevi che il veicolo sia parcheggiato in modo sicuro e che il motore sia spento.
2. Aprire il coperchio della porta di ricarica del veicolo.
3. Take the Type1 charging cable from the wall unit. The cable length is approximately 6 meters, allowing a vehicle distance of 0.5m to 5m from the unit.
4. Insert the charging cable connector firmly into your vehicle's charging port.
5. The unit features a secure charging locking system. Use the small key provided to lock the charging cable to the unit, preventing unauthorized removal during charging.

3.2 Stato dell'indicatore LED

The highly visible LED indicator on the unit provides information about its operational status:

• Luce blu: Indicates the unit is powered on and ready for charging.
• Luce verde: Indica la carica attiva.
• Luce rossa: Indicates an error or fault. Refer to the troubleshooting section.

3.3 Disconnecting from Your Vehicle

1. Ensure charging has completed or is safely stopped via your vehicle's controls.
2. Unlock the charging cable from the wall unit using the provided key.
3. Carefully remove the charging cable connector from your vehicle's charging port.
4. Return the charging cable to its designated storage on the wall unit.
5. Close your vehicle's charging port cover.

4. Manutenzione

To ensure optimal performance and longevity of your charging wall unit, follow these general maintenance guidelines:

• Pulizia regolare: Pulire periodicamente l'esterno dell'unità con un panno morbido eamp stoffa. Non utilizzare prodotti chimici aggressivi o detergenti abrasivi.
• Ispezione dei cavi: Regularly inspect the charging cable and connector for any signs of wear, damage, or fraying. If any damage is observed, discontinue use and contact customer support or a qualified technician.
• Protezione ambientale: Although the unit is waterproof and dustproof (IP55), ensure that the charging port and cable are kept free from excessive dirt, debris, and moisture when not in use.
• Ispezione professionale: It is recommended to have the unit inspected by a qualified electrical contractor periodically, especially if you notice any unusual behavior or performance issues.

5. Risoluzione Dei Problemi

If you encounter any issues with your charging wall unit, please refer to the following general advice. For specific problems, always consult your electrical contractor or Mercedes-Benz customer support.

5.1 Problemi comuni e soluzioni

• L'unità non si accende: Check the main circuit breaker for the charging unit. Ensure it is in the 'ON' position. If the issue persists, contact your electrical contractor.
• No Charging Activity (Red LED):
  • Ensure the charging cable is securely connected to both the wall unit and the vehicle.
  • Check your vehicle's dashboard or infotainment system for any charging error messages.
  • Verificare che il cavo di ricarica non sia danneggiato.
  • If the problem persists, there might be an internal fault. Contact your electrical contractor or Mercedes-Benz support.
• La ricarica è lenta: The unit's maximum charging current can be adjusted internally. If you suspect slow charging, consult your electrical contractor to verify the internal settings and your home's electrical capacity.
• Charging Cable Cannot Be Unlocked: Ensure the charging process has fully stopped. If the locking mechanism is jammed, do not force it. Contact support.

Nota importante: If any trouble occurs due to installation not being performed according to regulations or guidelines, it may not be covered by the vehicle warranty. If you experience issues with charging due to self-performed work, please contact the electrical contractor who performed the installation for inspection and investigation.

6. Specifiche del prodotto

7. Informazioni sulla garanzia

This Mercedes-Benz Genuine Charging Wall Unit comes with a 1-year warranty after installation. Please retain your installation records and purchase receipt for warranty claims.

Important Warranty Exclusions:

• Accidents or damages resulting from incorrect installation or improper usage methods are not covered under warranty.
• The warranty does not apply when the unit is used outside of Japan.
• Any issues arising from installation not performed according to regulations or guidelines may void the warranty.

8. Assistenza clienti

For any inquiries, technical assistance, or warranty claims regarding your Mercedes-Benz Genuine Charging Wall Unit, please contact:

• Your authorized Mercedes-Benz dealer.
• The electrical contractor who performed the installation.

For installation services, Mercedes-Benz Japan can introduce you to qualified electrical contractors, such as JM Corporation, which has a track record of over 40,000 installations nationwide. Please inquire at your Mercedes-Benz authorized dealer for more details.