Introduzione
Welcome to the Bose QuietComfort Ultra Earbuds (2nd Gen) instruction manual. These earbuds are designed to provide a personalized premium audio experience with world-class noise cancellation and immersive sound. This guide will help you set up, operate, and maintain your earbuds to ensure optimal performance.
Cosa è incluso
Your Bose QuietComfort Ultra Earbuds package includes the following items:
- Bose QuietComfort Ultra Earbuds (2nd Gen) (main unit)
- 3 pairs of ear tips (sizes S, M, L)
- Cavo
- 3 pairs of stability bands
- Scheda di sicurezza
- Custodia di ricarica wireless

Image: The Bose QuietComfort Ultra Earbuds and their charging case being held, illustrating the compact design and included components.
Impostare
1. Scegliere la soluzione giusta
For optimal sound quality and noise cancellation, it is crucial to select the correct ear tips and stability bands. Experiment with the different sizes (S, M, L) to find the combination that provides a secure and comfortable seal in your ear canal.
- Inserire delicatamente l'auricolare nell'orecchio.
- Twist it slightly forward until the stability band tucks under your ear ridge.
- The fit should feel snug and comfortable, creating a good seal.
2. Abbinamento iniziale
Per collegare gli auricolari a un dispositivo per la prima volta:
- Aprire la custodia di ricarica. Gli auricolari entreranno automaticamente in modalità di associazione.
- Sul tuo dispositivo (smartphone, tablet, ecc.), vai alle impostazioni Bluetooth.
- Select "Bose QC Ultra Earbuds" from the list of available devices.
- Once connected, you will hear an audio prompt confirming the connection.

Image: A woman wearing the Bose QuietComfort Ultra Earbuds, demonstrating a comfortable and secure fit for personalized sound.
3. Bose App Download
Download the Bose Music app for full control over your earbuds' features, including CustomTune technology, noise cancellation levels, and software updates. The app is available on both iOS and Android devices.
- Cercare "Bose Music" in your device's app store.
- Installa l'app e segui le istruzioni sullo schermo per connettere gli auricolari.
Istruzioni per l'uso
Accensione/spegnimento
Gli auricolari si accendono automaticamente quando vengono rimossi dalla custodia di ricarica e si spengono quando vengono riposti nella custodia e il coperchio è chiuso.
Controlli touch
The earbuds feature intuitive touch controls for managing playback, calls, and noise cancellation modes. Specific gestures can be customized via the Bose Music app.
- Rubinetto: Riproduci/Pausa, Rispondi/Termina chiamata
- Doppio tocco: Skip Forward, Decline Call
- Tap triplo: Salta indietro
- Premere e tenere premuto: Cycle through Noise Cancellation modes (Quiet, Aware, Immersive) or access voice assistant (customizable).
Cancellazione del rumore e modalità Aware
The QuietComfort Ultra Earbuds feature world-class noise cancellation, enhanced by ActiveSense technology, which automatically adjusts to your environment. You can switch between different listening modes:
- Modalità silenziosa: Provides maximum noise cancellation, ideal for focusing on your audio in noisy environments.
- Modalità consapevole: Allows you to hear your surroundings while still enjoying your audio. ActiveSense technology ensures ambient sounds are balanced and natural.
- Immersive Audio Mode: Combines noise cancellation with spatial audio for a more engaging listening experience.
You can quickly adjust noise cancellation levels without changing modes via the touch controls or the Bose Music app.

Image: A man wearing the Bose QuietComfort Ultra Earbuds, illustrating the advanced noise cancellation feature that allows for an undisturbed audio experience.
Audio immersivo
Bose Immersive Audio creates a spatial sound experience, making it feel as if the sound is coming from outside the earbuds and expanding into the space around you. This feature enhances your audio content, providing a more lifelike and engaging listening experience, similar to being in a movie theater or live venue.
- Activate Immersive Audio via the Bose Music app or through the customizable touch controls.
- This mode is particularly effective for movies, games, and music where a wider soundstage is desired.

Image: A woman with her eyes closed, deeply engrossed in music while wearing the Bose QuietComfort Ultra Earbuds, symbolizing the immersive audio experience.
Funzioni di chiamata
The earbuds are equipped with SpeechClarity technology, utilizing noise-cancelling microphones to filter out external noise and wind, ensuring your voice is transmitted clearly during calls. You can use both earbuds or a single earbud for calls, depending on your preference and situation.
- Rispondere alle chiamate: Tocca uno degli auricolari una volta.
- Chiamate finali: Tocca uno degli auricolari una volta.
- Chiamate rifiutate: Tocca due volte uno degli auricolari.

Image: A man using the Bose QuietComfort Ultra Earbuds for a phone call, highlighting the clear voice transmission feature.
Batteria e ricarica
The QuietComfort Ultra Earbuds provide extended listening time and convenient charging options.
- Tempo di riproduzione degli auricolari: Up to 6 hours of continuous playback with Quiet or Aware mode (up to 4 hours with Immersive Audio).
- Custodia di ricarica: The wireless charging case provides up to 3 additional full charges for your earbuds.
- Tempo di ricarica: Approximately 2 hours for a full charge of the earbuds.
- Ricarica rapida: Una ricarica di 20 minuti garantisce fino a 2 ore di ascolto.
- Ricarica wireless: The case supports wireless charging for added convenience.
To check the battery level, open the case or use the Bose Music app.
Connettività Bluetooth
The earbuds feature Bluetooth multipoint technology, allowing seamless switching between multiple connected devices. This means you can be connected to your smartphone and laptop simultaneously, easily transitioning between listening to music on one and taking a call on the other.
- Allineare: La portata del Bluetooth è di circa 9 metri (30 piedi).
- Connecting to a New Device: Follow the initial pairing steps.
- Dispositivi di commutazione: The earbuds will automatically switch to the active audio source. You can also manually switch via the Bose Music app.
App Bose Music
The Bose Music app is essential for unlocking the full potential of your QuietComfort Ultra Earbuds. It allows you to:
- Customize noise cancellation levels.
- Regola le impostazioni audio e l'equalizzatore.
- Manage Bluetooth connections and switch between devices.
- Access software updates for new features and performance improvements.
- Personalizza i controlli touch.
Regularly check the app for updates to ensure your earbuds have the latest features and optimal performance.
Manutenzione
Una cura adeguata prolungherà la durata e le prestazioni dei tuoi auricolari.
- Pulizia degli auricolari: Use a soft, dry cloth to wipe the earbuds. Do not use harsh chemicals or abrasive materials.
- Cleaning Ear Tips and Stability Bands: Remove them from the earbuds and wash with mild soap and water. Rinse thoroughly and allow them to dry completely before reattaching.
- Pulizia della custodia di ricarica: Use a soft, dry cloth. Keep the charging contacts clean and free of debris.
- Magazzinaggio: Quando non li usi, riponi sempre gli auricolari nella loro custodia di ricarica per proteggerli e mantenerli carichi.
- Resistenza all'acqua: The earbuds are IPX4 rated, meaning they are resistant to splashing water from any direction. They are not waterproof and should not be submerged in water.
Risoluzione dei problemi
Se riscontri problemi con gli auricolari, prova le seguenti soluzioni:
Nessun suono o audio intermittente
- Ensure the earbuds are properly seated in your ears and connected to your device.
- Controlla il livello del volume sia sul dispositivo che sugli auricolari.
- Verifica che sul tuo dispositivo sia selezionata l'uscita audio corretta.
- Avvicinati al tuo dispositivo per assicurarti di essere nel raggio d'azione del Bluetooth.
- Prova a disconnettere e ricollegare la connessione Bluetooth.
Problemi di associazione
- Ensure the earbuds are in pairing mode (open case, status light blinking).
- Disattivare il Bluetooth sugli altri dispositivi nelle vicinanze che potrebbero tentare di connettersi.
- Remove "Bose QC Ultra Earbuds" from your device's Bluetooth list and try pairing again.
- Riavvia il dispositivo.
La cancellazione del rumore non funziona in modo efficace
- Ensure you have the correct ear tip and stability band size for a proper seal.
- Check the noise cancellation mode in the Bose Music app.
- Clean any debris from the ear tips and earbud nozzles.
Battery Not Charging Fully
- Assicurarsi che gli auricolari siano posizionati correttamente nella custodia di ricarica.
- Verify the charging cable is securely connected to the case and a power source.
- Pulisci i contatti di ricarica sia sugli auricolari che sulla custodia.
- Se si utilizza la ricarica wireless, assicurarsi che la custodia sia correttamente allineata sul pad di ricarica.
Ripristino degli auricolari
If issues persist, a factory reset may resolve them. Refer to the Bose Music app or the official Bose support websito per istruzioni di reset specifiche per il tuo modello.
Specifiche
| Caratteristica | Specificazione |
|---|---|
| Marca | Bose |
| Nome del modello | QC Ultra Earbuds 2nd Gen |
| Numero di modello | 896637-0010 |
| Colore | Nero |
| Tipo di cuffia | In-ear (auricolare) |
| Connettività | Wireless (Bluetooth) |
| Portata Bluetooth | Fino a 9 metri (30 piedi) |
| Durata della batteria (auricolari) | Up to 6 hours (Quiet/Aware Mode), Up to 4 hours (Immersive Audio) |
| Tempo di ricarica (auricolari) | Circa 2 ore |
| Carica della custodia di ricarica | Up to 3 additional full charges |
| Resistenza all'acqua | IPX4 (resistente agli schizzi) |
| Peso del prodotto | 80 grammi |
| Exterior Material (Earbuds) | Plastic (PC-ABS), Silicone, Metal |
| Exterior Material (Case) | Plastica dura |
| Paese di origine | Cina |
Garanzia e supporto
Your Bose QuietComfort Ultra Earbuds (2nd Gen) come with a 1-year manufacturer's warranty. For warranty claims, technical support, or additional product information, please refer to the official Bose support channels:
- Bose Ufficiale Websito: www.bose.com/support
- App Bose Music: Accedi alle risorse di supporto direttamente tramite l'app.
- Assistenza clienti: Contact information for your region can be found on the Bose websito.
Si prega di conservare la prova d'acquisto ai fini della garanzia.