KES manufactures premium home hardware products, specializing in kitchen and bathroom faucets, shower systems, and accessories with a focus on durability.
Chilogrammi is a dedicated manufacturer of home hardware solutions, widely recognized for its extensive range of kitchen and bathroom fixtures. The brand's product lineup includes kitchen faucets, pot fillers, bathroom vessel sinks, shower systems, towel racks, and various other bathroom accessories.
Operating with a philosophy that emphasizes quality materials, KES aims to reduce plastic usage in favor of metal construction to ensure longevity and reliability. With a commitment to modern home design, KES supports customers through responsive service, warranty coverage, and widely available replacement parts.
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You can reach KES support via email at cs@keshome.com or by phone at +1-888-667-4833 (Mon-Fri, 8 a.m. to 4 p.m. PST). They also offer online chat support at their help center.
KES offers a Lifetime Limited Warranty for faucets (for the original homeowner) and a 3-year warranty for non-homeowners. Other products typically carry a 1-Year Limited Manufacturer's Warranty.
Yes, KES provides free replacement parts if any are damaged or missing. Contact their support team with your dated proof of purchase to request parts.
Items can generally be returned within 30 days of purchase. Ensure all items, especially hardware packs, are included in the box before returning. If you missed the window, contact support for potential replacement options.