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Manuali e guide per l'utente SANELA

SANELA is a leading Czech manufacturer of sanitary electronics, specializing in touchless sensor taps, automatic flushing units, and stainless steel sanitary ware.

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SANELA is a prominent European manufacturer of sanitary electronics and stainless steel equipment, based in Lanškroun, Czech Republic. Established with a focus on hygiene and water conservation, the company offers a comprehensive range of products including automatic washbasin taps, urinal and toilet flushing units, sensor-operated showers, and stainless steel washbasine lavandini.

Designed for both public and private facilities, SANELA's products integrate modern sensor technology to ensure touch-free operation, enhancing hygiene standards and durability. The brand is well-known for its "Smart Sanitary Systems," which allow for remote control and efficient water management in high-traffic environments such as hospitals, schools, food processing plants, and commercial buildings.

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SANELA support FAQ

Domande frequenti su manuali, registrazione e supporto per questo marchio.

  • How should I clean SANELA stainless steel products?

    All stainless steel components should be cleaned only with water, soap, and a soft rag. It is strictly forbidden to use aggressive and abrasive cleansers.

  • What causes the LED on the sensor to flash red without water flow?

    This typically indicates a power or supply issue. Check if the water supply is on, filters are clogged, or if the batteries/power connection to the solenoid are secure.

  • How does the sensor faucet calibrate upon installation?

    Once power is connected, the faucet automatically adjusts its sensing range during the first 10 seconds. The LED will flash continually; do not enter the active range during this time.

  • Can I use abrasive cleaners on the sensor tap?

    No, do not clean the faucet with abrasive materials or chlorine/acid-based products, as this may damage the infrared sensor filter or the finish.