AVMATRIX PKC3500 IP PTZ Camera Controller

1. Introduzione

The AVMATRIX PKC3500 is a professional 5-inch PoE Broadcast Joystick Controller designed for precise control of IP PTZ (Pan-Tilt-Zoom) cameras. It features a high-definition touch screen, a 4D joystick, and a comprehensive set of controls for managing multiple cameras in various broadcast and live production scenarios. This manual provides detailed instructions for setting up, operating, and maintaining your PKC3500 controller.

2. Impostazione

2.1 Contenuto della confezione

• AVMATRIX PKC3500 IP PTZ Camera Controller
• Adattatore di alimentazione 12V 2A
• Manuale dell'utente (questo documento)

2.2 Connessioni fisiche

Before operating the device, ensure all necessary connections are made as described below and illustrated in Figure 2.

1. Interruttore di alimentazione: Toggles the device ON/OFF.
2. Ingresso CC 12 V: Connect the included 12V 2A power adapter for external power.
3. USB-C: For future firmware upgrades and data transfer.
4. RS-232: Serial control interface for PTZ cameras supporting RS-232 protocol.
5. TALLY/GPIO (RS-422/485): Serial control interface for PTZ cameras supporting RS-422/485 protocols and GPIO for Tally light integration.
6. LAN (PoE): Connect to your network for IP camera control and Power over Ethernet (PoE) functionality. This port supports 1000M Ethernet and IEEE802.3 af/at standards, allowing the controller to be powered directly through the network cable if connected to a PoE-enabled switch.

2.3 Schema di collegamento del sistema

The PKC3500 can be integrated into various production setups. A typical connection workflow for controlling multiple cameras via IP is shown below. The controller supports up to 255 cameras.

• Connect PTZ cameras to a PoE switch using LAN cables.
• Connect the PKC3500 controller to the same PoE switch via its LAN (PoE) port.
• (Optional) Connect a video switcher to the PTZ cameras (via SDI/HDMI video signals) and the PKC3500 (via GPIO for sync).
• (Optional) Connect a monitor, recorder, or PC to the network for monitoring and additional control.

3. Istruzioni per l'uso

3.1 Interfaccia utente terminataview

The PKC3500 features an intuitive layout for efficient camera control. Refer to Figure 4 for a detailed view del pannello di controllo.

• 5" HD Screen: Displays real-time camera status, settings, and menu options.
• Joystick 4D: Provides precise control over camera pan, tilt, and zoom speed. It can also be used to navigate menu settings.
• Manopole: Dedicated knobs for quick adjustment of camera parameters such as Iris, Shutter Speed, Gain, Auto Exposure, and White Balance.
• Camera Quick Access Control: Buttons for rapid access to frequently used PTZ camera functions.
• Camera Setting & CAM PWR, OSD: Shortcuts to power on/off cameras and access their On-Screen Display (OSD) menus.
• Zoom Adjust: Supports manual camera focus adjustments.
• Multi-function Digital Panel: Used for inputting numbers, letters, and other data.
• Funzioni assegnabili: Up to 7 user-assignable keys for custom shortcuts.

3.2 Camera Control Protocols

The controller supports a variety of camera control protocols, allowing for broad compatibility with different PTZ cameras. This includes cross-protocol mix-control on a single controller.

• Protocolli IP: ONVIF, VISCA, NDI|HX2 (Optional for NDI version)
• Protocolli seriali: PELCO-D, PELCO-P, VISCA

3.3 Real-time Camera Preview

The 5-inch screen on the PKC3500 supports decoding video streams under NDI|HX2 (Optional), RTSP, and ONVIF protocols. This allows for simultaneous real-time preview of your camera feeds directly on the controller, enabling precise adjustments.

3.4 Registrazione e riproduzione delle tracce

The PKC3500 supports a track loop function, allowing you to record specific camera paths (pan, tilt, zoom movements) and replay them as needed. This eliminates the need for manual control during repetitive movements.

3.5 Sync with Switcher via GPIO

Equipped with GPIO, the controller can seamlessly integrate with video switchers and tally systems. This enables synchronized camera and video selection, simplifying complex operations in live production environments.

4. Manutenzione

• Pulizia: Use a soft, dry cloth to clean the exterior of the controller. For the screen, use a microfiber cloth specifically designed for electronics. Avoid using harsh chemicals or abrasive materials.
• Aggiornamenti del firmware: Controllare periodicamente il sito ufficiale AVMATRIX website for firmware updates. Updates can provide new features, performance improvements, and bug fixes. Follow the instructions provided with the firmware update package carefully.
• Magazzinaggio: Quando non viene utilizzato per lunghi periodi, conservare il controller in un luogo fresco e asciutto, lontano dalla luce solare diretta e da temperature estreme.

5. Risoluzione Dei Problemi

5.1 Problemi comuni e soluzioni

• Nessun potere:
  • Ensure the power adapter is securely connected to the DC 12V input and a working power outlet.
  • If using PoE, verify that the LAN cable is connected to a PoE-enabled switch and the switch is powered on.
  • Check the power switch on the back of the unit is in the 'ON' position.
• Cannot Control Cameras:
  • Verify network connectivity between the controller and the cameras. Ensure they are on the same network segment and IP addresses are correctly configured.
  • Check that the correct control protocol (e.g., ONVIF, VISCA) is selected on both the controller and the camera.
  • For serial control (RS-232/422/485), ensure the cables are correctly wired and the baud rate matches the camera's settings.
  • Confirm that the camera's IP address or serial address is correctly entered into the controller.
• No Real-time Preview sullo schermo:
  • Ensure the camera is sending a video stream compatible with the controller's decoding capabilities (NDI, RTSP, ONVIF).
  • Check network bandwidth and ensure there are no bottlenecks affecting video stream delivery.
  • Verify the camera's video output settings.

6. Specifiche

The following table details the technical specifications of the AVMATRIX PKC3500 IP PTZ Camera Controller.

6.1 Dimensioni

7. Garanzia e supporto

For warranty information, technical support, or service inquiries, please contact your authorized AVMATRIX dealer or visit the official AVMATRIX websito. Quando contatti l'assistenza, tieni a portata di mano il modello e il numero di serie del tuo prodotto.

8. Suggerimenti per l'utente

Non sono stati forniti suggerimenti specifici per l'utente da parte di reviewo domande e risposte per questo prodotto al momento della creazione manuale.