Manuale di istruzioni per la serratura intelligente con impronta digitale Veise VE017

Introduzione

This manual provides detailed instructions for the installation, operation, and maintenance of your Veise VE017 Fingerprint Smart Door Lock. Please read this manual thoroughly before installation and use to ensure proper function and safety. The Veise VE017 offers advanced security and convenience with multiple access methods including fingerprint, PIN code, key fobs, and traditional keys, all manageable via a smart app.

Cosa c'è nella scatola

Prima di iniziare l'installazione, verificare che tutti i componenti siano presenti:

• Montaggio esterno
• Montaggio interno
• Coperchio della batteria
• Carta utente x2
• Strumento di ripristino x1
• Fermo x1
• Chiave meccanica x2
• Reinforcement Plate (optional)
• Sciopero
• Strike Screws x5 (2 Spare)
• Viti di chiusura x2
• Viti della piastra di montaggio x2
• Collare drive-in (opzionale)
• Piastra di montaggio x1

Guida all'installazione

Note importanti per l'installazione:

• It is strongly recommended to keep the door open or ajar during installation.
• Do not close the door before inserting the batteries.
• Do not insert the batteries until the lock is fully installed.

Fase 1: Misurare le dimensioni

Prima dell'acquistoasing and installing, ensure your door dimensions are compatible with the lock. Measure the hole spacing and door thickness.

• Entrata: 2-3/8" o 2-3/4" (60 mm o 70 mm)
• Diametro del foro: Da 1-1/2" a 2-1/8" (da 38 mm a 54 mm)
• Spessore della porta: 1-3/8" or 2" (35mm or 50mm). Door thickness out of spec may prevent lock operation.
• Latch Hole Depth: 1" (25mm). Ensure the door frame is aligned with the door. Verify there are no obstructions in the door frame. The hole in the door frame must be drilled to a minimum depth of 1" (25 mm).

Passaggio 2: installare la chiusura e l'attacco

Install the latch into the door edge. Ensure the "up" marking on the latch is correctly oriented. Confirm the type of hole in the edge of the door frame.

Importante:

The latch bolt should be fully retracted (in the unlocked position) before proceeding.

For doors with 1-1/2" (38mm) holes, temporarily install the Latch bolt to test if it fits properly. If the Latch bolt is stuck, you need to extend the Latch hole by at least 13/64" (5mm) deep using a 1" (25.4mm) Drill Bit.

Passaggio 3: installare il gruppo esterno

Route the cable below the latch and insert the torque blade through the slot in the latch. Install the mounting plate, ensuring it is parallel to the door edge and screws are not overtightened.

Passaggio 4: installare il gruppo interno

Disassemble the battery cover. Insert the cable connector into the socket, pushing firmly until fully seated. Align the torque blade with the knob hole, ensuring the knob holes are parallel. Attach the interior assembly to the mounting plate and tighten the 3 screws. Finally, insert 4 AA Alkaline batteries.

Importante:

Do not install the batteries until the lock is fully installed. Be sure not to use the wrong screws, or it may lead to short-circuit and other problems.

Passaggio 5: reimpostare il blocco

Using the reset tool, press and hold the reset button for 5 seconds until you hear "Restored to factory settings" and a "BEEP". This indicates a successful reset, and the latch will extend automatically. After the reset, the lock automatically recognizes the left and right doors. Attach the battery cover.

Video di installazione

Per una guida visiva, guarda il video ufficiale di installazione:

Istruzioni per l'uso

Multiple Access Methods

The Veise VE017 Smart Door Lock offers 5 convenient access methods:

• Impronta digitale: Accesso biometrico rapido e sicuro.
• Codice PIN: Customizable numerical codes for entry.
• Portachiavi: RFID-enabled cards for tap-to-unlock convenience.
• Chiave di scorta: Chiave meccanica tradizionale per backup di emergenza.
• KK Home App Control: Manage your lock remotely via the smartphone application.

Smart App and Web Manager

Manage your lock's features and access permissions using the dedicated smartphone app or web manager. This allows for comprehensive control over your door security.

• Gestisci utenti: Add or remove users and their access credentials.
• Access Time Logs: View una cronologia di chi è entrato e quando.
• Grant Remote Access Offline: Provide temporary access even when not connected to the internet.
• Compatibilità: The lock is compatible with Alexa and Google Home for integrated smart home control.

Multiple PIN Code Types

The smart lock supports various types of PIN codes to suit different access needs:

• Remote Unlimited One-Time PIN Code: Per l'accesso monouso.
• Remote Unlimited Duration PIN Code: For access within a specified time frame.
• Codice PIN permanente: For regular, unrestricted access.
• Codice PIN ricorrente: For scheduled, repeated access (e.g., for cleaners).

Manutenzione

To ensure the longevity and optimal performance of your Veise VE017 Smart Door Lock, follow these maintenance guidelines:

• Sostituzione della batteria: The lock uses 4 AA Alkaline batteries. Replace all batteries when the low battery indicator appears or when the lock's response time slows down. Always use new, high-quality alkaline batteries.
• Pulizia: Pulisci l'esterno della serratura con un panno morbido eamp panno. Evitare l'uso di detergenti abrasivi o solventi che potrebbero danneggiare la finitura o i componenti elettronici.
• Sensore di impronte digitali: Keep the fingerprint sensor clean and free of dirt or oils for accurate readings.
• tastiera: Regularly wipe the keypad to prevent grime buildup.
• Componenti meccanici: Periodically check the latch and strike plate for any obstructions or wear. Ensure the latch moves freely.
• Aggiornamenti software: Keep the associated smartphone app updated to the latest version to benefit from new features, security enhancements, and bug fixes.

Risoluzione dei problemi

If you encounter issues with your Veise VE017 Smart Door Lock, consider the following common troubleshooting steps:

• Blocco non risponde:
  • Controllare le batterie. Sostituirle se sono scariche o scariche.
  • Ensure the battery cover is securely attached and the cable connector is fully seated.
  • Perform a factory reset (refer to Step 5 in the Installation Guide).
• Impronta digitale non riconosciuta:
  • Assicurati che il dito sia pulito e asciutto.
  • Try re-registering your fingerprint in the app.
  • Pulisci la superficie del sensore delle impronte digitali.
• Codice PIN non funzionante:
  • Verifica di aver inserito il codice PIN corretto.
  • Check the PIN code's validity period (for duration or one-time codes) in the app.
  • Assicurarsi che la tastiera sia pulita e reattiva.
• Problemi di connettività dell'app:
  • Assicurati che il Bluetooth sia attivato sullo smartphone e che ti trovi nel raggio di azione della serratura.
  • Riavvia l'app e/o lo smartphone.
  • Controlla gli aggiornamenti dell'app.
  • If using Wi-Fi gateway (sold separately for remote access), ensure it is properly connected and configured.
• Latch Bolt Stuck:
  • Ensure the latch hole in the door frame is deep enough and free of obstructions (refer to Step 1 and 2 of Installation).
  • Check if the torque blade is correctly aligned with the knob hole (refer to Step 4 of Installation).

Se questi passaggi non risolvono il problema, contattare l'assistenza clienti.

Specifiche

Garanzia e supporto

If you have any questions or require assistance with your Veise VE017 Smart Door Lock, please contact our customer support team first.

• Numero verde: +1 (855) 400-3853 (USA)
• Disponibilità: Dal lunedì al venerdì, dalle 9:00 alle 5:00 PST
• E-mail: support@iveise.com (24/7 email support)

Please refer to the product packaging or official Veise websito per dettagli specifici sulla garanzia.