Manuale utente della stampante termica diretta per ricevute da tavolo monocromatica Bixolon SRP-350II

1. Prodotto finitoview

The Bixolon SRP-350II is a monochrome desktop direct thermal receipt printer designed for efficient and reliable point-of-sale (POS) operations. It utilizes direct thermal printing technology, eliminating the need for ink cartridges, resulting in quieter operation, faster print speeds, and reduced energy consumption compared to traditional dot-matrix printers. This printer is suitable for printing receipts, barcode labels, and other media up to 3 inches wide.

An image showing the Bixolon SRP-350II monochrome desktop direct thermal receipt printer, its power adapter, and power cables. The printer is black with a power switch on the side and indicator lights on the top panel. The power adapter and cables are also black.

2. Guida all'installazione

2.1 Disimballaggio e controllo del contenuto

Rimuovere con cautela tutti i componenti dall'imballaggio. Verificare che siano presenti i seguenti elementi:

• Bixolon SRP-350II Receipt Printer
• Adattatore di alimentazione
• Cavo di alimentazione
• Receipt Paper Roll (starter roll)

2.2 Collegamento dell'alimentazione

1. Assicurarsi che l'interruttore di alimentazione della stampante sia in posizione OFF (O).
2. Collegare il cavo di alimentazione all'adattatore di corrente.
3. Plug the power adapter's output connector into the power input port on the back of the printer.
4. Collegare il cavo di alimentazione a una presa elettrica standard.

2.3 Connecting the Data Cable (Serial)

The SRP-350II features a serial interface for connectivity.

1. Locate the serial port on the back of the printer.
2. Connect a compatible serial cable (sold separately) from your host device (e.g., computer, POS system) to the printer's serial port.
3. Secure the cable connections if necessary.

2.4 Caricamento della carta per scontrini

1. Open the paper roll cover by lifting the latch or pressing the release button.
2. Insert the new paper roll into the paper compartment, ensuring the paper feeds from the bottom of the roll.
3. Estrarre una piccola quantità di carta dalla taglierina.
4. Close the paper roll cover firmly until it clicks into place.

3. Istruzioni per l'uso

3.1 Accensione/Spegnimento

• To power on: Flip the power switch on the side of the printer to the ON (I) position. The Power indicator light should illuminate.
• To power off: Flip the power switch to the OFF (O) position.

3.2 Spie luminose

The printer features several indicator lights on its top panel:

• Energia: Indica che la stampante è accesa.
• Errore: Illuminates or flashes to indicate a printer error (e.g., paper out, cover open, print head overheating). Refer to the Troubleshooting section for details.
• Carta: Si illumina quando il rotolo di carta è quasi esaurito o esaurito.

3.3 Pulsante di alimentazione

The Feed button is located on the top panel. Pressing this button will advance the paper by one line. Holding it down will continuously feed paper.

3.4 Stampa

Once the printer is powered on and connected to your host device, it will receive print commands from your POS software or application. Ensure your software is configured to use the correct printer model and serial port settings.

4. Manutenzione

Regular maintenance helps ensure optimal performance and extends the life of your printer.

4.1 Pulizia della testina di stampa

The print head should be cleaned periodically, especially if print quality degrades or after changing many paper rolls.

1. Spegnere la stampante e scollegare il cavo di alimentazione.
2. Aprire il coperchio del rotolo di carta.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently wipe the thermal elements of the print head. Avoid touching the print head with bare hands.
4. Lasciare asciugare completamente la testina di stampa prima di chiudere il coperchio e ricollegare l'alimentazione.

4.2 Pulizia del rullo di stampa

The platen roller helps feed the paper smoothly. Clean it if paper jams occur frequently or if paper feeding becomes inconsistent.

1. Spegnere la stampante e scollegare il cavo di alimentazione.
2. Aprire il coperchio del rotolo di carta.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently clean the surface of the rubber platen roller.
4. Rotate the roller manually to clean the entire surface.
5. Allow it to dry completely before closing the cover and reconnecting power.

4.3 Pulizia generale

Pulire l'esterno della stampante con un panno morbido eamp panno. Non usare detergenti abrasivi o solventi.

5. Risoluzione Dei Problemi

This section provides solutions to common issues you may encounter with your SRP-350II printer.

5.1 Nessun potere

• Ensure the power cord is securely connected to the printer, power adapter, and electrical outlet.
• Verify the power switch is in the ON (I) position.
• Provare la presa elettrica con un altro dispositivo per confermarne il funzionamento.

5.2 Nessuna stampa

• Check if the printer is powered on and the Power indicator light is illuminated.
• Ensure the serial data cable is securely connected to both the printer and the host device.
• Verify that the paper roll is loaded correctly and there is sufficient paper. The Paper indicator should not be lit.
• Confirm that your POS software or application is sending print commands to the correct printer and port.
• Check for any error lights.

5.3 Inceppamento della carta

• Spegnere la stampante.
• Aprire il coperchio del rotolo di carta.
• Carefully remove any jammed paper. Avoid tearing the paper inside the mechanism.
• Ensure the paper path is clear before reloading the paper roll and closing the cover.

5.4 Scarsa qualità di stampa

• The paper roll may be old or of poor quality. Replace it with a new, high-quality thermal paper roll.
• Pulire la testina di stampa come descritto nella sezione Manutenzione.
• Ensure the paper roll is inserted correctly, with the thermal side facing the print head.

6. Specifiche

7. Garanzia e supporto

For information regarding the product warranty, please refer to the documentation provided at the time of purchase or contact Bixolon customer support directly. Bixolon manufactures point-of-sale (POS) printers and related accessories.

For technical assistance or further inquiries, please visit the official Bixolon websito o contattare i centri di assistenza autorizzati.