1. Introduzione
The Control4 HC-800 Controller is a central component designed for home or light commercial automation systems. It provides the processing power to integrate and manage various devices and functionalities within a Control4 environment. This manual provides essential information for understanding, setting up, and maintaining your HC-800 Controller.
Key features include a dual-core 1.8GHz processor, support for internet audio content via TuneIn, video/audio intercom capabilities, and MyHome functionality for control via mobile devices and PCs. Remote access is available with a 4Sight subscription.
2. Contenuto della confezione
Carefully unpack the Control4 HC-800 Controller and verify that all items are present. If any items are missing or damaged, contact your authorized Control4 dealer immediately.

Immagine 2.1: Contents of the Control4 HC-800 Controller package. The image displays the HC-800 unit, power cable, several IR emitters, a serial cable, and a warranty/regulatory card.
- Control4 HC-800 Controller Unit
- Cavo di alimentazione
- IR Emitters (multiple)
- Serial Cable (DB9)
- Warranty/Regulatory Card

Immagine 2.2: The Control4 HC-800 Controller unit resting on its packaging box, showcasinil suo elegante design nero.
3. Configurazione e installazione
Installation and programming of the Control4 HC-800 Controller require an authorized Control4 dealer. Attempting to set up or program the unit without proper authorization may void your warranty and result in improper system functionality. This section provides an overview of the physical connections.
3.1 Posizionamento fisico
The HC-800 features a 1RU design, allowing for flexible installation in a rack, cabinet, or on a shelf. Ensure adequate ventilation around the unit to prevent overheating.
3.2 Collegamento del controller
Refer to the rear panel image below for port identification. All connections should be made before powering on the device.

Immagine 3.1: Rear panel of the Control4 HC-800 Controller, displaying various input and output ports including HDMI, Component, Digital Audio, Analog Audio, IR, Serial, Ethernet, and power input.
- Collegamento elettrico: Connect the provided power cable to the 110V DC input on the rear panel and then to a suitable power outlet.
- Connessione di rete:
- Collegamento Ethernet: For a wired connection, connect an Ethernet cable from your network router or switch to the Ethernet port on the HC-800.
- Wifi: The HC-800 supports Wi-Fi connectivity. Configuration will be performed by your authorized dealer during programming.
- Connessioni audio/video: Connect your audio and video sources and displays to the appropriate HDMI, Component, Digital Audio (Optical/Coaxial), or Analog Audio (RCA) ports.
- Emettitori IR: Connect the IR emitters to the IR OUT ports and place the emitter heads over the IR receivers of the devices you wish to control.
- Dispositivi seriali: Use the provided serial cable to connect to devices requiring RS-232 control via the DB9 ports.
- Altri collegamenti: Utilize other available ports (e.g., USB) as required by your system design.
Once all physical connections are made, your authorized Control4 dealer will proceed with the system programming and configuration.
4. Istruzioni per l'uso
The Control4 HC-800 Controller operates as the central brain of your automation system. User interaction is primarily through Control4 interfaces, which are configured by your authorized dealer.
4.1 Control Interfaces
You can interact with your Control4 system using various interfaces:
- Control4 Touch Screens: Dedicated wall-mounted or portable touch screens.
- Control4 Remote Controls: Handheld remotes designed for system control.
- TV On-Screen Navigator: Control via your television display using a connected remote.
- MyHome App: Use the Control4 MyHome app on your iOS or Android mobile devices (smartphones, tablets) or PCs for in-home control.
- 4Sight Subscription: With an active 4Sight subscription, you can access and control your system remotely from virtually anywhere using the MyHome app.
4.2 Key Functionalities
- Internet Audio: Access over 70,000 streaming internet radio stations via the embedded TuneIn service.
- Video/Audio Intercom: Communicate throughout your home using Control4 touch screens and door stations.
- Controllo del dispositivo: Manage connected lighting, climate, entertainment, security, and other smart devices as programmed by your dealer.
5. Manutenzione
The Control4 HC-800 Controller is designed for reliable operation with minimal user maintenance. For any advanced maintenance or software updates, contact your authorized Control4 dealer.
- Pulizia: Utilizzare un panno morbido e asciutto per pulire l'esterno dell'unità. Evitare detergenti abrasivi o solventi.
- Ventilazione: Assicurarsi che le aperture di ventilazione non siano ostruite per consentire un corretto flusso d'aria ed evitare il surriscaldamento.
- Aggiornamenti del firmware: System firmware updates are typically managed and performed by your authorized Control4 dealer to ensure optimal performance and access to new features.
6. Risoluzione Dei Problemi
If you experience issues with your Control4 HC-800 Controller or your automation system, consider the following basic troubleshooting steps. For persistent or complex issues, always contact your authorized Control4 dealer.
- Nessun potere:
- Verify the power cable is securely connected to the HC-800 and the power outlet.
- Controllare se la presa di corrente funziona.
- Sistema non reattivo:
- Ensure your network connection (Ethernet or Wi-Fi) is active and stable.
- Perform a power cycle: Disconnect the power cable from the HC-800, wait 30 seconds, then reconnect it. Allow a few minutes for the system to restart.
- Specific Device Not Responding:
- Check the physical connections to the device (e.g., IR emitters, serial cables).
- Confirm the device itself is powered on and functioning independently.
- Intercom or Audio Issues:
- Verificare la connettività di rete.
- Ensure audio/video cables are properly connected.
The HC-800 has a "FACTORY RESTORE" button on the rear panel. Non premere questo pulsante unless instructed by an authorized Control4 dealer, as it will erase all programming and require professional reconfiguration.
7. Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Numero di modello | HC-800 |
| Processore | Doppio nucleo 1.8GHz |
| Connettività | Ethernet, Wi-Fi, 802.15.4 (Zigbee) |
| Uscite audio / video | HDMI, Component, Digital Audio (Optical/Coaxial), Analog Audio (RCA) |
| Porte di controllo | IR Out, Serial (DB9) |
| Dimensioni (L x P x A) | 10 x 6 x 3 pollici (circa) |
| Peso dell'articolo | 6.1 libbre (circa) |
| Produttore | Control4® Corporation |
| Dispositivi compatibili | Television (and other devices integrated by dealer) |
8. Garanzia e supporto
For warranty information, please refer to the Warranty/Regulatory Card included in your product packaging. Control4 products are typically sold and installed through authorized dealers who provide comprehensive support.
For technical support, service, or any questions regarding your Control4 HC-800 Controller, please contact your authorized Control4 dealer. They are equipped to provide expert assistance, system programming, and troubleshooting.
You can find more information and locate an authorized dealer by visiting the official Control4 websito: www.control4.com

Immagine 8.1: Product label from the Control4 HC-800 Controller packaging, showing model number C4-HC800-BL, description, and UPC 0876389007707.





