Introduzione
This manual provides essential information for the installation, operation, and maintenance of your Fermax 2537 Citymax MDS Digital Concierge System. This advanced system is designed to facilitate communication and access control within residential and commercial buildings, offering robust security and convenience features.
The Fermax 2537 integrates various access options and can be scaled to suit different building sizes and security requirements. Please read this manual thoroughly before attempting any installation or operation.
Prodotto finitoview

The image displays the Fermax 2537 Citymax MDS Digital Concierge system. It is a white, compact unit designed for indoor use, featuring a digital screen for displaying information and a keypad for input. A coiled handset is connected to the left side of the unit, indicating its function as an intercom. The unit is angled, suggesting it can be placed on a desk or mounted, and is constructed from durable plastic and metallic components.
The Fermax 2537 system offers:
- Keyless Entry Options: Includes keyboard, card readers, and biometric access for enhanced security and convenience.
- Integrazione del sistema di sicurezza: Designed to integrate with existing security systems for comprehensive protection.
- Soluzioni scalabili: Adaptable for various building sizes and specific communication and access control needs.
Configurazione e installazione
Professional installation services are highly recommended to ensure optimal performance and correct integration of the Fermax 2537 system. Incorrect installation can lead to system malfunction or damage.
Lista di controllo pre-installazione:
- Verificare che tutti i componenti siano presenti come indicato nella lista di imballaggio.
- Ensure the installation environment meets the required specifications (e.g., temperature, humidity).
- Confirm availability of a stable power supply (100V).
Montaggio e cablaggio:
- Choose a suitable location for the unit, ensuring it is easily accessible and visible.
- Montare l'unità in modo sicuro utilizzando elementi di fissaggio appropriati.
- Connect the power supply and communication cables according to the wiring diagram provided in the separate installation guide. Pay close attention to polarity and connection points.
- Assicurarsi che tutti i collegamenti siano sicuri e isolati per evitare cortocircuiti.
For detailed wiring diagrams and specific installation instructions, refer to the dedicated installation manual provided with your product or consult a certified Fermax installer.
Istruzioni per l'uso
The Fermax 2537 system is designed for intuitive operation. Below are the basic functions:
Comunicazione di base:
- Ricevere una chiamata: When an external unit initiates a call, the system will ring. Lift the handset to answer.
- Effettuare una chiamata: Use the keypad to dial the desired extension number, then press the call button. Lift the handset to speak.
Controllo degli accessi:
- Apertura porta: During a call, press the designated door release button (often marked with a key icon) to unlock the main entrance.
- Accesso senza chiave: If configured, use the integrated keyboard for PIN entry, present a registered access card, or utilize biometric authentication (fingerprint, facial recognition) to gain entry without a physical key.
System Navigation (if applicable):
The digital screen allows for navigation through various menus. Use the arrow keys (if present) and selection buttons to adjust settings, view call logs, or manage access permissions. Refer to the on-screen prompts for specific functions.
Manutenzione
Una manutenzione regolare garantisce la longevità e le prestazioni ottimali del sistema Fermax 2537.
Pulizia:
- Wipe the unit's exterior (plastic and metallic surfaces) with a soft, damp stoffa.
- Non utilizzare detergenti abrasivi, solventi o prodotti chimici aggressivi, poiché potrebbero danneggiare la finitura e i componenti elettronici.
- Assicurarsi che nessun liquido penetri nelle aperture dell'unità.
Controlli generali:
- Periodically check all visible cables for signs of wear or damage.
- Ensure the handset cord is not tangled or damaged.
- Test the communication and door release functions regularly to confirm proper operation.
For any internal cleaning or component replacement, contact a qualified service technician.
Risoluzione dei problemi
If you encounter issues with your Fermax 2537 system, try the following basic troubleshooting steps before contacting support:
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Nessun audio durante la chiamata | Loose cable connection; handset not properly seated. | Check all connections. Ensure handset is correctly placed on the cradle. |
| L'apertura della porta non funziona | Incorrect wiring to door strike; power issue to door strike. | Verify wiring. Check power supply to the door lock mechanism. |
| Il sistema non si accende | No power supply; faulty power adapter/connection. | Check power outlet and connections. Ensure power adapter is functioning. |
| Keypad/Card reader unresponsive | Software glitch; sensor obstruction. | Restart the system (if possible). Clean the sensor area. |
If the problem persists after attempting these solutions, please contact Fermax technical support or a certified installer.
Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Produttore | Fermax |
| Numero di modello | 8424299025377 |
| Dimensioni | 0.1 x 0.1 x 0.1 cm (Prodotto); 245 g (Peso) |
| Colore | Multicolore |
| Materiale | Plastic, Metallic, Polycarbonate |
| Fonte di alimentazione | Elettrico esterno |
| Voltage | 100V |
| Energia elettrica | 100W |
| Componenti inclusi | Information on package description (refer to product packaging) |
| Batterie richieste | NO |
Garanzia e supporto
For information regarding the warranty of your Fermax 2537 Citymax MDS Digital Concierge System, please refer to the warranty card included with your product or visit the official Fermax websito. I termini e le condizioni della garanzia possono variare in base alla regione.
For technical support, service, or to inquire about professional installation, please contact Fermax customer service or an authorized Fermax service center. Contact details can typically be found on the official Fermax websito o nella documentazione del prodotto.
Fermax Official Websito: www.fermax.com





