1. Introduzione
The Poly Blackwire C5220 is a wired, dual-ear (stereo) headset designed for professionals requiring reliable audio communication. It features a boom microphone and offers versatile connectivity options including USB-A and 3.5 mm, making it compatible with PCs, Macs, tablets, and cell phones. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your headset.

Figure 1: Poly Blackwire C5220 Wired Headset, showcasing its dual-ear design and integrated boom microphone.
2. Cosa c'è nella scatola
Your Poly Blackwire C5220 package includes the following components:
- Blackwire C5220 Headset (with attached USB-A cable and 3.5mm jack)
- Custodia morbida per il trasporto
- Quick Start Guide (physical card)

Figure 2: The Blackwire C5220 headset, its inline controls, and the included carrying case, highlighting its wired USB-A connectivity.
3. Impostazione
The Blackwire C5220 headset offers plug-and-play functionality for quick setup.
- Connettiti al PC/Mac: Insert the USB-A connector of the headset into an available USB-A port on your computer. The headset will be automatically recognized by your operating system.
- Connect to Mobile Device/Tablet: Disconnect the 3.5mm jack from the USB-A inline control unit. Plug the 3.5mm jack directly into the audio port of your mobile phone or tablet.
- Installazione del software (opzionale): For enhanced features and customization, download and install the Poly Lens Desktop App from the official Poly website. This software allows for firmware updates, personalized settings, and troubleshooting.
4. Utilizzo dell'auricolare
The inline control unit provides easy access to essential call management functions.
- Pulsante di chiamata: Premere per rispondere o terminare una chiamata.
- Volume su (+): Premere per aumentare il volume di ascolto.
- Volume basso (-): Premere per diminuire il volume di ascolto.
- Tasto muto: Press to mute or unmute the microphone. An audible voice prompt will confirm "Mute On" or "Mute Off".

Figure 3: A user wearing the Blackwire C5220 headset, demonstrating the position of the noise-canceling microphone for clear voice capture.
5. Compatibilità
The Blackwire C5220 headset is designed for broad compatibility with various communication platforms and devices.
- Sistemi operativi: Compatible with PC (Windows) and Mac.
- Communication Platforms: Optimized for Microsoft Teams and other leading collaboration platforms such as Zoom, GoToMeeting, Skype, Google Meet, and Webex.
- Dispositivi: Connects to PC/Mac via USB-A, and to tablets and cell phones via 3.5 mm audio jack.

Figure 4: A user engaged in a video call, illustrating the headset's compatibility with Microsoft Teams and other collaboration platforms.
6. Comfort and Wearing Style
The Blackwire C5220 is engineered for extended wear and user comfort.
- Cuscinetti auricolari: Features ultra-soft leatherette ear cushions wrapped around pillow-soft memory foam for all-day comfort.
- Fascia: A lightweight cushioned metal headband provides durability and allows for a comfortable, custom fit.
- Stile da portare: Over-the-head style with two earpieces. The boom microphone can be positioned on either the left or right side, offering reversible wear.

Figura 5: primo piano view of the headset's ear cushions, emphasizing the ultra-soft leatherette and memory foam for enhanced comfort.
7. Prestazioni audio
Experience clear and consistent audio with your Blackwire C5220 headset.
- Microfono con cancellazione del rumore: Ensures your voice is heard clearly by minimizing background noise.
- Qualità audio: Automatically switches between wideband for telephony and hi-fi stereo for music, providing superb audio quality for various uses.
- SoundGuard DIGITAL: Protects against sound levels over 118 dBA, sudden loud sounds, and long-term exposure, ensuring safe listening.
8. Manutenzione
Per garantire la longevità e le prestazioni ottimali delle cuffie, seguire queste linee guida per la manutenzione:
- Pulizia: Pulisci delicatamente i cuscinetti auricolari e l'archetto con un panno morbido e asciutto.amp stoffa. Evitare l'uso di prodotti chimici aggressivi o materiali abrasivi.
- Magazzinaggio: When not in use, store the headset in its provided soft carrying case to protect it from dust and physical damage.
- Cura del cavo: Avoid sharp bends or excessive pulling on the cable to prevent internal wire damage. The detachable 3.5mm jack from the USB-A inline control unit is designed to prevent damage if the cable is accidentally pulled.
9. Risoluzione Dei Problemi
If you encounter issues with your Blackwire C5220 headset, try the following solutions:
| Problema | Possibile soluzione |
|---|---|
| Nessun audio o microfono non funzionante. |
|
| Scarsa qualità audio o rumore statico. |
|
| Inline controls not responding. |
|
10. Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Nome del modello | Plantronics Blackwire C5220 Headset |
| Tecnologia di connettività | USB-A, 3.5 mm audio jack |
| Stile di utilizzo | Over-the-head, Dual-Ear (Stereo) |
| Microfono | Microfono a braccio con cancellazione del rumore |
| Audio Protection | SoundGuard DIGITAL (protects against sound levels over 118 dBA) |
| Cuscinetti auricolari | Ultra-soft leatherette with memory foam |
| Risposta in frequenza (cuffie) | 20 Hz - 20,000 Hz |
| Risposta in frequenza (microfono) | 100 Hz - 6,800 Hz |
| Peso dell'articolo | 164.2 grammi (circa 5.8 once) |
| Numero di modello | 207576-01 (Item model number: 207576-03) |
11. Garanzia e supporto
The Poly Blackwire C5220 headset comes with a Garanzia globale di 2 anno.
For further assistance, technical support, or warranty claims, please visit the official Poly support websito o fare riferimento alle informazioni di contatto fornite sulla confezione del prodotto.
Per informazioni più dettagliate, puoi anche fare riferimento alla guida utente ufficiale in formato PDF: Guida per l'utente (PDF)





