Manuale utente del telefono Mitel ShoreTel IP 480

1. Introduzione

This manual provides detailed instructions for the setup, operation, and maintenance of your Mitel ShoreTel IP 480 Telephone. The Mitel IP 480 is a Voice over IP (VoIP) phone designed for business communication, featuring a large backlit display, eight line appearances, and dedicated function keys for efficient call handling. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.

2. Contenuto della confezione

Verify that all items are present in your package. If any items are missing or damaged, please contact your vendor immediately.

• Mitel ShoreTel IP 480 Telephone Unit (5 units)
• Handset (5 units)
• Handset Cord (5 units)
• Ethernet Cable (5 units)
• Desk Stand (5 units)

Immagine 2.1: Sopraview of the Mitel ShoreTel IP 480 Telephone. This image displays one of the five IP 480 telephone units, including the main phone body, handset, and desk stand, as typically found in the multi-pack.

3. Prodotto finitoview

The Mitel ShoreTel IP 480 is designed for intuitive communication. Key features include:

• Display: A large, backlit graphical display for clear visibility of call information, menus, and directories.
• Aspetto della linea: Eight programmable line appearances for managing multiple calls or lines.
• Tasti funzione fissi: Dedicated buttons for common functions such as Transfer, Conference, Hold, Call History, Voicemail, and Directory.
• Tasti soft: Five context-sensitive soft keys located below the display, whose functions change based on the phone's current state.
• Cluster di navigazione: A four-way navigation pad with a select button for menu navigation.
• Controllo del volume: Dedicated buttons for adjusting handset, headset, and speakerphone volume.

Immagine 3.1: Avvicinamento view of the Mitel ShoreTel IP 480's keypad and display. This image highlights the backlit display, the fixed feature keys (such as Transfer, Conference, Hold), the numeric keypad, and the context-sensitive soft keys.

4. Impostazione

Follow these steps to set up your Mitel ShoreTel IP 480 Telephone:

1. Fissare il supporto da scrivania: Allineare il supporto da tavolo con le fessure sul retro dell'unità telefonica e farlo scattare in posizione.
2. Collegare il portatile: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the side of the phone unit.
3. Collegare il cavo Ethernet: Plug one end of the provided Ethernet cable into the LAN port on the back of the phone. Connect the other end to an active network port (e.g., a wall jack or network switch) that provides Power over Ethernet (PoE) or is connected to a power adapter (not included if PoE is used).
   

   Immagine 4.1: Standard Ethernet cable. This cable is used to connect the Mitel IP 480 phone to your network, providing both data connectivity and power if Power over Ethernet (PoE) is available.
4. Accensione: The phone will automatically power on once connected to a PoE-enabled network port or an external power adapter. The display will illuminate, and the phone will begin its boot-up sequence.
5. Configurazione iniziale: The phone will attempt to connect to your network and register with your IP PBX system. Follow any on-screen prompts or consult your system administrator for specific network settings if required.

5. Istruzioni per l'uso

5.1 Effettuare e ricevere chiamate

• Per effettuare una chiamata: Lift the handset, press a line appearance button, or press the Speaker button. Dial the desired number using the keypad.
• Per rispondere a una chiamata: Lift the handset, press the flashing line appearance button, or press the Speaker button.
• Per terminare una chiamata: Replace the handset or press the Speaker button again if using speakerphone.

5.2 Using Fixed Feature Keys

• Trasferimento: Durante una chiamata attiva, premere il tasto Trasferire pulsante, comporre il nuovo numero, quindi premere Trasferire di nuovo per completare.
• Conferenza: Durante una chiamata attiva, premere il tasto Conferenza button, dial the number of the third party, and then press Conferenza di nuovo per unirsi a tutte le parti.
• Presa: Premere il tasto Presa per mettere in attesa una chiamata attiva. Premere il pulsante di linea lampeggiante per riprendere la chiamata.
• Segreteria telefonica: Premere il tasto Segreteria telefonica pulsante per accedere ai messaggi della segreteria telefonica.
• Elenco: Premere il tasto Elenco button to access your personal or corporate directory.
• Cronologia delle chiamate: Premere il tasto Cronologia delle chiamate pulsante per view un elenco delle chiamate perse, ricevute ed effettuate.

5.3 Using Soft Keys

The five soft keys below the display provide context-sensitive options. Their labels will change depending on the phone's current state (e.g., idle, on a call, in a menu). Press the corresponding soft key to activate the displayed function.

5.4 Regolazione del volume

Utilizzare il Volume buttons (up/down arrows) located below the keypad to adjust the volume of the handset, speakerphone, or ringer, depending on the phone's current state.

6. Manutenzione

Proper care ensures the longevity and optimal performance of your Mitel ShoreTel IP 480 Telephone.

• Pulizia: Utilizzare un morbido, damp cloth to clean the phone's surface. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the plastic and display.
• Ambiente: Keep the phone away from direct sunlight, excessive heat, moisture, and dust. Ensure adequate ventilation around the device.
• Cavi: Periodically check all cords for signs of wear or damage. Replace any damaged cords immediately.

7. Risoluzione Dei Problemi

If you encounter issues with your Mitel ShoreTel IP 480 Telephone, try the following troubleshooting steps:

• Nessun segnale di linea/Impossibile effettuare chiamate:
  • Check that the Ethernet cable is securely connected to both the phone and the network port.
  • Ensure the network port is active and providing PoE (if applicable).
  • Restart the phone by disconnecting and reconnecting the Ethernet cable.
  • Contact your system administrator to verify network connectivity and phone registration status.
• Display is Blank/Not Working:
  • Verify the phone is receiving power (check Ethernet cable connection or power adapter).
  • Riavviare il telefono.
• Scarsa qualità audio:
  • Check handset and handset cord connections.
  • Regolare il volume utilizzando i pulsanti del volume.
  • Assicurarsi che non vi siano interferenze da parte di altri dispositivi elettronici.
  • Contact your system administrator to check network quality.
• I pulsanti non rispondono:
  • Riavviare il telefono.
  • Assicurarsi che non vi siano detriti incastrati sotto i pulsanti.

If these steps do not resolve the issue, please contact your IT department or Mitel support for further assistance.

8. Specifiche

The following are technical specifications for the Mitel ShoreTel IP 480 Telephone:

9. Garanzia e supporto

The Mitel ShoreTel IP 480 Telephone is manufactured by Mitel. For information regarding warranty coverage, technical support, or service, please refer to the official Mitel website or contact your authorized Mitel reseller. Keep your purchase receipt and product serial numbers handy when contacting support.