1. Introduzione
This manual provides instructions for the installation, operation, and maintenance of the Fanvil i23S Audio Door Phone. The i23S is a vandal-resistant, SIP-enabled audio door phone system designed for security and communication in various environments. It integrates security, intercom, broadcasting, and access control functionalities, offering high-definition audio for clear communication. Its robust design, with IP65 and IK10 protection levels, makes it suitable for harsh outdoor conditions.
2. Informazioni sulla sicurezza
Please read these safety instructions carefully before installation and operation to prevent damage to the device or injury to personnel.
- Sicurezza elettrica: All installation and repair work must be performed by qualified personnel. Ensure the power supply meets the device's requirements. Do not expose the device to water or moisture.
- Condizioni ambientali: The device is designed for outdoor use with IP65 and IK10 ratings. However, avoid extreme temperatures, direct sunlight for prolonged periods, or corrosive environments.
- Gestione: Maneggiare il dispositivo con cura. Evitare di farlo cadere o di sottoporlo a forti urti.
- Pulizia: Scollegare l'alimentazione prima della pulizia. Utilizzare un panno morbido e asciutto. Non utilizzare prodotti chimici aggressivi o detergenti abrasivi.
- Modifiche: Do not attempt to modify or disassemble the device. Unauthorized modifications will void the warranty.
3. Contenuto della confezione
All'apertura della confezione, verificare che tutti gli articoli siano presenti e in buone condizioni. Se alcuni articoli risultano mancanti o danneggiati, contattare immediatamente il fornitore.
- Fanvil i23S Audio Door Phone Unit
- Staffa di fissaggio
- Viti e tasselli
- Connector Cables (Ethernet, Power)
- Guida di installazione rapida
4. Descrizione fisica
The Fanvil i23S features a robust metal casing designed for durability and vandal resistance. Below are the key components of the device.

Figura 4.1: Davanti view of the Fanvil i23S Audio Door Phone, showing the speaker, microphone, numeric keypad, call buttons, and RFID card reader area.
- Oratore: Located at the top, for audio output during calls.
- Microfono: Integrated for voice input during calls.
- Tastiera numerica: For dialing numbers, entering access codes, or other functions.
- Pulsanti di chiamata: Typically includes a call button (handset icon) and possibly a cancel/back button.
- RFID Card Reader Area: Marked with "CARD" for proximity card access.
- Pulsante di apertura della porta: Often integrated or indicated by an icon, used to unlock a connected door.
- Indicatori di stato: LEDs for power, network, or call status.

Figura 4.2: Posteriore view of the Fanvil i23S Audio Door Phone, illustrating the mounting plate and connection ports.
- Piastra di montaggio: Used to secure the device to a wall or surface.
- Porte di connessione: Typically located on the rear or inside the unit, including Ethernet (RJ45) for network and PoE, and terminal blocks for power input, door lock control, and alarm inputs/outputs.
5. Configurazione e installazione
This section outlines the general steps for installing and setting up your Fanvil i23S Audio Door Phone. Professional installation is recommended.
- Selezione del sito: Choose a suitable outdoor location, typically near an entrance, ensuring clear line of sight and accessibility. Consider network cable routing and power availability.
- Montaggio:
- Fissare la staffa di montaggio alla parete utilizzando le viti e i tasselli forniti. Assicurarsi che sia in piano e saldamente fissata.
- Attach the i23S unit to the mounting bracket. Refer to the quick installation guide for specific mounting instructions.
- Cablaggio:
- Connessione di rete: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the RJ45 port on the i23S. If PoE is not used, connect a separate power adapter (not included) to the power input terminals.
- Door Lock Connection: Connect the door lock control wires from the i23S to your electronic door lock system. Ensure correct polarity and voltage requisiti.
- Alarm/IO Connections (Optional): Connect any external alarm sensors or output devices to the designated I/O terminals if required for your setup.
- Accensione: Once all connections are secure, apply power to the device. The status indicator LEDs should illuminate.
- Configurazione di rete:
- Accedi al dispositivo web interfaccia tramite a web browser using its IP address. The default IP address can usually be found in the quick installation guide or discovered using a network scanning tool.
- Log in using the default administrator credentials (refer to the quick installation guide).
- Configure network settings (e.g., static IP or DHCP), SIP account details, and door access parameters.
- Integrazione del sistema: Integrate the i23S with your existing SIP PBX or IP intercom system. Configure extensions, call routing, and access control rules.
6. Istruzioni per l'uso
This section describes the basic operation of the Fanvil i23S Audio Door Phone.
- Effettuare una chiamata:
- To call a specific extension, enter the extension number using the numeric keypad and press the call button (handset icon).
- To call a pre-programmed number (e.g., reception), simply press the dedicated call button if configured.
- Risposta a una chiamata: When the i23S rings, the visitor can speak directly into the microphone. The person receiving the call on the internal phone can answer as usual.
- Apertura porta: During an active call, the internal user can remotely open the door by pressing a pre-configured digit on their phone (e.g., * or #). This feature must be configured in the i23S web interfaccia.
- Access Control (RFID/Keypad):
- Carta RFID: Present a pre-registered RFID card to the "CARD" area on the device. If authorized, the door will unlock.
- Codice tastiera: Enter a valid access code using the numeric keypad. If authorized, the door will unlock.
7. Manutenzione
Regular maintenance ensures optimal performance and longevity of your Fanvil i23S.
- Pulizia: Periodically wipe the device's surface with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure no liquid enters the speaker or microphone openings.
- Aggiornamenti del firmware: Controlla il sito ufficiale Fanvil website regularly for firmware updates. Keeping the firmware updated can improve performance, add new features, and address security vulnerabilities.
- Controllo ambientale: Ensure the device remains free from obstructions, excessive dirt, or debris that could affect its operation.
8. Risoluzione Dei Problemi
This section addresses common issues you might encounter with the Fanvil i23S.
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Il dispositivo non si accende. | No power supply; faulty cable; PoE not active. | Check power connections. Ensure PoE switch port is active or external power adapter is working. |
| Impossibile effettuare o ricevere chiamate. | Network issue; SIP registration failure; incorrect configuration. | Verify network connectivity. Check SIP account registration status in the web interface. Ensure correct SIP server and account details. |
| La porta non si sblocca. | Incorrect wiring; faulty lock; incorrect access code/RFID card; configuration error. | Check door lock wiring and power supply to the lock. Verify access codes and RFID card registration. Review door release settings in the web interfaccia. |
| Qualità audio scadente. | Network congestion; microphone/speaker obstruction; faulty hardware. | Check network bandwidth. Ensure microphone and speaker are clear of debris. If problem persists, contact support. |
9. Specifiche
Key technical specifications for the Fanvil i23S Audio Door Phone.
- Modello: i23S
- Marca: Fanvil
- Linee SIP: 2
- Livello di protezione: IP65 (Water and Dust Resistant), IK10 (Vandal Resistant)
- Materiale: Metallo
- Colore: Nero
- Fonte di energia: Corded Electric (PoE or external power adapter)
- Peso dell'articolo: 3.98 libbre (1.81 chilogrammi)
- Dimensioni della confezione: 12.17 x 6.97 x 4.69 pollici
- Dispositivi compatibili: VoIP services, telephone networks (e.g., PSTN, ISDN)
- Tipo di combinatore: Tastiera singola
- Tipo di sistema di risposta: Digitale
- Funzionalità di chiamata in conferenza: Di base
- Data prima disponibilità: 14 gennaio 2019
10. Garanzia e supporto
For warranty information, please refer to the warranty card included with your product or visit the official Fanvil website. Technical support is available through your vendor or Fanvil's official support channels. Ensure you have your product model number (i23S) and purchase details ready when contacting support.
Produttore: Fanvil





