Manuale utente della stampante termica per ricevute POS Xprinter Q200 da 80 mm

1. Introduzione

The Xprinter Q200 is an 80mm thermal Point-of-Sale (POS) receipt printer designed for commercial applications. It features high-speed printing, an integrated autocutter, and versatile connectivity options including USB and LAN (Ethernet). This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Xprinter Q200 printer.

2. Informazioni sulla sicurezza

• Ensure the printer is connected to a grounded power outlet with the correct voltage.
• Non esporre la stampante all'acqua o a umidità eccessiva.
• Evitare di posizionare la stampante alla luce diretta del sole o vicino a fonti di calore.
• Use only the specified power adapter provided with the printer.
• Keep the printer away from dust and debris to prevent damage to internal components.
• Do not attempt to open or repair the printer yourself. Refer to qualified service personnel.
• Handle thermal paper carefully; avoid touching the thermal print head immediately after printing as it may be hot.

3. Contenuto della confezione

Please check the package contents upon unpacking. If any items are missing or damaged, contact your vendor.

• Xprinter Q200 Thermal Receipt Printer
• Adattatore di alimentazione
• Cavo di alimentazione
• Cavo dati USB
• Thermal Paper Roll (for initial testing)
• Manuale dell'utente (questo documento)

4. Prodotto finitoview

4.1 Componenti della stampante

Figura 1: Xprinter Q200 Thermal POS Receipt Printer, showing the overall design with the Xprinter logo and power switch on the front.

Figura 2: Davanti view of the Xprinter Q200, highlighting the power switch and the Xprinter branding.

Figura 3: Superiore view of the Xprinter Q200 with the paper cover open, revealing the thermal paper compartment and the print head mechanism.

4.2 Pannello posteriore e connettività

Figura 4: Posteriore view of the Xprinter Q200, displaying the various connectivity ports and the DIP switch configuration table.

The rear panel of the Xprinter Q200 provides the following connection ports:

• Serial Port (DB9): Per la comunicazione seriale.
• USB Port (Type-B): Per la connessione diretta a un computer.
• Porta LAN (RJ45): Per la connettività di rete.
• Cash Drawer Port (RJ11): Per collegare un cassetto portadenaro.
• Potenza in ingresso: Per collegare l'adattatore di alimentazione.

4.3 Impostazioni dell'interruttore DIP

The DIP switches on the rear panel allow for configuration of various printer functions. Refer to the table below for settings:

Nota: Ensure the printer is powered off before changing DIP switch settings.

5. Impostazione

5.1 Collegamento dell'alimentazione

1. Collegare il cavo di alimentazione all'adattatore di alimentazione.
2. Plug the power adapter's output connector into the power input port on the rear of the printer.
3. Collegare il cavo di alimentazione a una presa elettrica adatta.

5.2 Connecting Data Cable

Scegli uno dei seguenti metodi di connessione:

• Connessione USB: Connect one end of the USB cable to the USB Type-B port on the printer and the other end to an available USB port on your computer.
• Connessione LAN (Ethernet): Connect an Ethernet cable to the LAN port on the printer and the other end to your network router or switch.
• Connessione seriale: Connect a serial cable to the DB9 serial port on the printer and the other end to the serial port on your computer.

5.3 Caricamento della carta termica

1. Press the cover open button (usually located on the side or front of the printer) to open the top cover.
2. Insert the 80mm thermal paper roll into the paper compartment with the printing surface facing upwards.
3. Pull a small amount of paper out past the cutter blade.
4. Chiudere saldamente il coperchio superiore finché non scatta in posizione.

5.4 Installazione del driver

For USB or Serial connections, a printer driver is typically required. For LAN connections, the printer can often be configured via its IP address. Refer to the driver CD (if included) or the manufacturer's website for the latest drivers and installation instructions compatible with your operating system.

6. Istruzioni per l'uso

6.1 Accensione/Spegnimento

• To power on the printer, press the power switch located on the front panel to the 'ON' position. The power indicator light will illuminate.
• To power off the printer, press the power switch to the 'OFF' position.

6.2 Spie luminose

The printer typically features indicator lights (e.g., Power, Error, Paper) to show its status:

• Luce di alimentazione: Indica che la stampante è accesa.
• Error Light: Illuminates or flashes to indicate an error condition (e.g., print head overheat, cutter error).
• Luce di carta: Illuminates when the paper roll is low or out.

6.3 Stampa

Once the printer is connected and drivers are installed (if necessary), you can send print jobs from your POS software or application. The printer will automatically feed the paper and cut the receipt after printing, thanks to its integrated autocutter.

6.4 Stampa di autotest

A self-test print can be used to verify the printer's basic functionality and print quality without needing a computer connection. The exact procedure may vary, but typically involves holding down a feed button while powering on the printer.

7. Manutenzione

7.1 Sostituzione del rotolo di carta

When the paper indicator light illuminates or printing becomes faint, it's time to replace the paper roll. Follow the steps in Section 5.3 to load a new 80mm thermal paper roll.

7.2 Pulizia della testina di stampa

Regular cleaning of the thermal print head helps maintain print quality and extends the printer's lifespan.

1. Spegnere la stampante e scollegare il cavo di alimentazione.
2. Aprire il coperchio superiore.
3. Se la stampante è stata utilizzata di recente, attendere che la testina di stampa si raffreddi.
4. Pulire delicatamente la testina di stampa termica con un batuffolo di cotone leggermenteamparricchito con alcol isopropilico.
5. Lasciare asciugare completamente la testina di stampa prima di chiudere il coperchio e accendere la stampante.

8. Risoluzione Dei Problemi

If you encounter issues with your Xprinter Q200, refer to the following common problems and solutions:

• Nessun potere: Ensure the power cable is securely connected to the printer and the power outlet. Check the power switch position.
• No Print: Verify that the paper roll is loaded correctly and not empty. Check the data cable connection (USB/LAN/Serial). Ensure the printer driver is installed and selected as the default printer on your computer.
• Inceppamento carta: Turn off the printer, open the top cover, and carefully remove any jammed paper. Close the cover and restart.
• Scarsa qualità di stampa: Clean the thermal print head as described in Section 7.2. Ensure you are using high-quality thermal paper. Adjust print density via DIP switch SW-3 if necessary.
• Error Light On/Flashing: Refer to the printer's specific error codes (if available in a separate technical manual) or try powering the printer off and on again. If the issue persists, contact support.

9. Specifiche

10. Garanzia e supporto

For warranty information and technical support, please refer to the documentation provided with your purchase or contact your vendor/reseller. You may also visit the official Xprinter website for further assistance and updated resources.