D'uso Dell Mitel MiVoice 6920 IP Phone

Introduzione

Welcome to the user manual for your Mitel MiVoice 6920 IP Phone. This guide provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your device. Please read this manual carefully to ensure proper use and to maximize the functionality of your IP phone.

Prodotto finitoview

The Mitel MiVoice 6920 is a powerful and versatile IP phone designed for business communication. It features a large display, programmable keys, and high-definition audio for clear conversations. This model is POE (Power Over Ethernet) compatible, meaning it can receive power directly through the network cable, eliminating the need for a separate power adapter in POE-enabled environments. A power source is sold separately if POE is not available.

Figure 1: Mitel MiVoice 6920 IP Phone. This image displays the Mitel MiVoice 6920 IP Phone. It features a large black display screen, a standard numeric keypad, and function buttons. The handset is cradled on the left side, connected by a coiled cord. The screen shows a menu with contacts and the current time and date.

Caratteristiche principali:

• Large, high-resolution display for easy navigation.
• Programmable keys for quick access to frequently used features.
• Full-duplex speakerphone for hands-free communication.
• Porta per cuffie integrata.
• POE compatibility for simplified deployment.
• Basic conference call capability.
• Support for USB headsets, analog handsets, and wireless LAN adapters.

Impostare

1. Disimballaggio e ispezione:

• Rimuovere con attenzione tutti i componenti dalla confezione.
• Verify that all parts are present: IP phone unit, handset, coiled handset cord, and Ethernet cable. (Note: Power adapter sold separately if not using POE).
• Inspect the phone for any visible damage.

2. Collegamento del telefono:

1. Inserire un'estremità del cavo spiralato del ricevitore nel ricevitore.
2. Plug the other end of the coiled handset cord into the port labeled with a handset icon on the side or back of the phone unit.

3. Network and Power Connection:

The Mitel MiVoice 6920 supports Power Over Ethernet (POE). If your network switch provides POE, a separate power adapter is not required.

1. Connect one end of the Ethernet cable to the LAN port (often labeled with a network icon) on the back of the phone.
2. Connect the other end of the Ethernet cable to a network port on your POE-enabled switch or router.
3. If POE is not available, connect a compatible power adapter (sold separately) to the power port on the phone and then to a power outlet.

4. Initial Boot-Up:

Once connected, the phone will automatically power on and begin its boot-up sequence. This process may take a few minutes as the phone obtains an IP address and downloads necessary configuration files from your network server. The display will show progress and indicate when it is ready for use.

Istruzioni per l'uso

Effettuare una chiamata:

1. Sollevare la cornetta o premere il tasto Oratore button, or press a Linea chiave.
2. Comporre il numero di telefono desiderato utilizzando la tastiera.
3. Premere il tasto Comporre or Inviare softkey (if available on screen) or wait for the call to connect automatically.

Risposta a una chiamata:

• When the phone rings, lift the handset, or press the Oratore button, or press the flashing Linea chiave.

Terminare una chiamata:

• Place the handset back in its cradle, or press the Termina chiamata tasto funzione o premere il tasto Oratore di nuovo il pulsante se si utilizza il vivavoce.

Controllo del volume:

• Utilizzare il Alza il volume E Abbassa il volume buttons (typically located near the navigation cluster) to adjust the handset, headset, or speakerphone volume during a call, or the ringer volume when idle.

Funzione muto:

• Premere il tasto Muto button (often with a microphone icon) to mute your microphone during a call. Press it again to unmute.

Visualizzazione della navigazione:

Use the navigation cluster (directional pad) and the softkeys located directly below the display to navigate menus, select options, and access various phone features. The display shows call information, contacts, and system status.

Teleconferenze:

The MiVoice 6920 supports basic conference call functionality. Consult your system administrator for specific instructions on initiating and managing conference calls within your organization's setup.

Manutenzione

Cleaning the Phone:

• Per pulire il telefono, utilizzare un panno morbido e leggermenteamp, panno privo di pelucchi.
• Avoid using abrasive cleaners, solvents, or strong chemicals, as these can damage the phone's surface and components.
• Non spruzzare detergenti direttamente sul telefono.
• Regularly wipe the display screen and keypad to remove dust and fingerprints.

Cura generale:

• Tenere il telefono lontano da fonti di calore eccessivo, dalla luce solare diretta e dall'umidità.
• Garantire un'adeguata ventilazione intorno al dispositivo.
• Evitare di far cadere il telefono o di sottoporlo a forti urti.

Risoluzione dei problemi

This section addresses common issues you might encounter with your Mitel MiVoice 6920 IP Phone. For more complex problems, please contact your IT department or system administrator.

Nessun segnale di linea / Impossibile effettuare chiamate:

• Controlla la connessione di rete: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/switch.
• Energia: Verify the phone is receiving power (either via POE or a separate power adapter). The display should be active.
• Stato della rete: Check the network status indicators on the phone's display or physical LEDs (if present).
• Riavvia il telefono: Disconnect the power/Ethernet cable for 10 seconds, then reconnect it. Allow the phone to fully reboot.

Lo schermo è vuoto o bloccato:

• Controlla la potenza: Ensure the phone is powered on.
• Riavvia il telefono: Perform a power cycle by disconnecting and reconnecting the power/Ethernet cable.

Scarsa qualità audio:

• Regola volume: Utilizzare i pulsanti del volume per aumentare o diminuire il volume della chiamata.
• Controllare la connessione del ricevitore/auricolare: Ensure the handset cord or headset is securely connected.
• Congestione della rete: Poor network conditions can affect audio quality. Contact your IT department if issues persist across multiple calls.

Phone Not Registering / Incorrect Firmware:

• This issue often requires intervention from your system administrator. Different firmware versions (e.g., SIP vs. MiNet) or specific network configurations can prevent the phone from registering correctly.
• A Ripristino delle impostazioni di fabbrica may resolve configuration issues, but this will erase all local settings and require the phone to re-provision. Consult your IT department before performing a factory reset.

Specifiche

Garanzia e supporto

This Mitel MiVoice 6920 IP Phone is a renewed product. As such, it is typically covered by the Garanzia Amazon Renewed. This guarantee ensures that the product has been professionally inspected and tested to work and look like new. If you are not satisfied with your purchase, renewed products are eligible for replacement or refund under the terms of this guarantee.

For specific warranty details, return policies, or technical support related to your renewed product, please refer to the documentation provided with your purchase or contact the seller directly. For general operational questions not covered in this manual, or for network-specific configurations, please contact your organization's IT support or system administrator.