1. Introduzione
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Hormann SupraMatic E Series 4 Garage Door Opener. Please read these instructions carefully before installation and use to ensure proper function and to prevent injury or damage.
The Hormann SupraMatic E Series 4 is designed for garage doors up to a maximum width of 5500 mm and a door surface area of up to 13.75 m². It is suitable for both up-and-over doors and sectional doors, including wooden doors.
2. Istruzioni di sicurezza
ATTENZIONE: l'installazione o l'uso impropri possono causare gravi lesioni o danni materiali. Seguire sempre le istruzioni di sicurezza.
- Ensure all installation steps are performed by qualified personnel or with strict adherence to this manual.
- Tenere bambini e animali domestici lontani dall'area della porta del garage, soprattutto durante il funzionamento.
- Do not operate the opener if the garage door is damaged or obstructed.
- Ispezionare regolarmente la porta del garage e l'apriporta per verificare la presenza di segni di usura o danni.
- The product is designed for dry indoor environments only.
- Scollegare l'alimentazione prima di eseguire qualsiasi manutenzione o riparazione.
3. Contenuto della confezione
Verificare che tutti i componenti siano presenti prima di iniziare l'installazione:
- 1 x SupraMatic E4 Drive Head
- 1 x HSE 4 BS 4-button Hand Transmitter (868 MHz)
- 1 x Connection Cable with Euro Plug
- Hardware di montaggio (viti, staffe)
- Manuale di istruzioni
4. Configurazione e installazione
Installation should be performed carefully. Refer to the included diagrams for visual guidance.
4.1 Mounting the Drive Head
Securely mount the drive head to the ceiling or appropriate support structure above the garage door. Ensure it is centered with the door's movement path. The universal fitting is compatible with both up-and-over and sectional doors.
4.2 Connecting the Drive Rail
Attach the drive rail (not included, but compatible with Hormann rails) to the drive head and the garage door. Ensure the rail is level and securely fastened at both ends.
4.3 Collegamento elettrico
Connect the drive head to a standard 230 V - 240 V AC power outlet using the provided connection cable. The motor operates on 24 V DC.
4.4 Programmazione iniziale
The unit features a double 7-segment display for operation and programming. Use the control element with start/stop/pulse buttons and a PRG button for initial setup. Follow the on-screen prompts to set the door's open and close limits.
Figure 1: Hormann SupraMatic E Series 4 Garage Door Opener in operation, showing a car approaching a garage door that is opening via remote control signal. The image illustrates the convenience of remote operation.
5. Istruzioni per l'uso
5.1 Hand Transmitter (HSE 4 BS)
The included HSE 4 BS hand transmitter operates on 868 MHz BiSecur technology. Press any of the 4 buttons to open or close the garage door. The transmitter has a structured black surface with chrome caps.
5.2 Connettività Bluetooth
The opener features an integrated Bluetooth receiver (2.4 GHz), allowing control via a smartphone app. Refer to the app's instructions for pairing and operation.
5.3 Adjustable Functions
- Limite di potenza: Adjustable to prevent excessive force.
- Soft Start/Soft Stop: Adjustable for smooth door movement.
- Strap Release: Adjustable for safety.
- Drive Lighting/Partial Opening/Ventilation Position: Adjustable settings for convenience.
- Chiusura automatica: Regolabile da 5 a 300 secondi.
- Automatic Partial Opening: Regolabile da 5 a 240 secondi.
- Drive Lighting Duration: Adjustable from 30 to 600 seconds (pre-set to 60 seconds).
- Quick Function: Enables faster operation.
5.4 Sblocco di emergenza
In case of power failure, use the quick release from the inside to manually open or close the garage door.
6. Manutenzione
Una manutenzione regolare garantisce la longevità e il funzionamento sicuro dell'apriporta del garage.
- Mensile: Check the garage door's balance and ensure it moves freely. Inspect all moving parts for wear and tear.
- Annualmente: Have a qualified technician inspect the entire system, including springs, cables, rollers, and the opener's electrical connections.
- Pulizia: Clean the drive head casing (stainless steel and plastic) with a soft, damp panno. Non usare detergenti abrasivi.
- Consumo energetico: The motor consumes less than 1 W in standby mode, contributing to energy efficiency.
7. Risoluzione Dei Problemi
If your garage door opener is not functioning correctly, consult the following common issues before contacting support.
| Problema | Possibile causa | Soluzione |
|---|---|---|
| La porta non si apre/chiude | No power; remote battery low; obstruction; safety sensor blocked. | Check power supply; replace remote battery; remove obstruction; clear safety sensor path. |
| La porta si inverte inaspettatamente | Obstruction; force settings too high/low. | Remove obstruction; adjust force settings (refer to programming section). |
| Il telecomando non funziona | Battery dead; out of range; not programmed. | Replace battery; move closer to opener; re-program remote (refer to programming section). |
| Rumori insoliti | Worn parts; lack of lubrication. | Inspect and lubricate moving parts; contact service if noise persists. |
8. Specifiche
- Modello: SupraMatic E Serie 4
- Numero parte: 4510307
- Massimo. Larghezza della porta: 5500 millimetri
- Max. Door Surface Area: 13.75 m²
- Tipo di motore: 24 V DC Gear Motor
- Collegamento alla rete: 230 V - 240 V CA
- Consumo energetico: 0.2 kW
- Tractive and Compressive Force: 650 N
- Short-term Peak Force: 800 N
- Velocità di apertura: Max. 25 cm/s
- Potenza in standby: < 1W
- Casing Materiale: Stainless steel and plastic, galvanized steel base plate
- Intervallo di temperatura: da -20 °C a +60 °C
- Classe di protezione: For dry rooms only
- Trasmettitore manuale: HSE 4 BS (868 MHz BiSecur)
- Ricevitore integrato: 5-channel BiSecur receiver (868 MHz)
- Bluetooth: Integrated (2.4 GHz)
- Illuminazione a LED: 20 LED
- Dimensioni (L x P x A): Dimensioni: 33.5 x 18.5 x 12.3 cm
- Peso: 4.5 kg
- Battery (Hand Transmitter): 1 Litio metallico (incluso)
9. Garanzia e supporto
9.1 Informazioni sulla garanzia
Hormann products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact your local Hormann dealer. Keep your proof of purchase for warranty claims.
9.2 Assistenza clienti
If you encounter issues not covered in the troubleshooting section or require professional assistance, please contact your authorized Hormann service partner or the retailer from whom you purchased the product. For further information, you may also visit the official Hormann websito.
Le informazioni sulla disponibilità dei pezzi di ricambio non sono fornite nei dettagli del prodotto.
