1. Prodotto finitoview
The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.
Figura 1: Fronte view of the EloPOS System.
The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.
2. Contenuto della confezione
Verify that all items listed below are included in your EloPOS system package:
- EloPOS System Unit
- NA Power Cord
- Cavo di alimentazione UE
- Adattatore di alimentazione - 180W
- Cable RJ-45 to DB-9
- Cable Cover Locking Screw
- Guida all'installazione rapida (QIG)
3. Caratteristiche principali
The EloPOS System is equipped with several features designed to enhance its functionality and durability:
- Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
- Sistema operativo Windows 10: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
- Durata di livello commerciale: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
- Connettività USB-C: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
- Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.
4. Guida all'installazione
4.1. Disimballaggio e posizionamento
Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.
4.2. Collegamento dell'alimentazione
- Connect the 180W power adapter to the power input port on the back of the EloPOS system.
- Connect the appropriate power cord (NA or EU) to the power adapter.
- Collegare il cavo di alimentazione a una presa elettrica dotata di messa a terra.
4.3. Collegamento di periferiche
The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.
Figura 2: Posteriore view with connection hub.
- Porte USB: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
- Porta Ethernet: Collegare un cavo Ethernet per la connettività di rete.
- Porte seriali: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
- Porta USB-C: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.
5. Funzionamento
5.1. Accensione/Spegnimento
To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.
5.2. Utilizzo del touchscreen
The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.
6. Manutenzione
Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:
- Pulizia dello schermo: Utilizzare leggermente un panno morbido e privo di lanugine dampPulire con un detergente per vetri non abrasivo e senza ammoniaca. Non spruzzare il detergente direttamente sullo schermo.
- Pulizia del Casing: Pulisci l'esterno casing con un morbido, damp panno. Evitare prodotti chimici aggressivi o materiali abrasivi.
- Ventilazione: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
- Aggiornamenti software: Regularly check for and install operating system and driver updates to maintain system security and performance.
7. Risoluzione Dei Problemi
This section provides solutions to common issues you might encounter with your EloPOS system.
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Il sistema non si accende. | Power cord not connected, power adapter faulty, power outlet issue. | Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device. |
| Il touchscreen non risponde. | Screen dirty, drivers not installed/corrupted, system frozen. | Clean the screen. Restart the system. Check device manager for touchscreen driver status. |
| Peripheral (e.g., printer) not detected. | Incorrect port, driver issue, peripheral not powered on. | Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers. |
| Il sistema funziona lentamente. | Troppe applicazioni in esecuzione, RAM insufficiente, surriscaldamento. | Close unnecessary applications. Check system resources. Ensure proper ventilation. |
8. Specifiche tecniche
| Caratteristica | Specificazione |
|---|---|
| Dimensioni dello schermo in piedi | 15 pollici |
| Risoluzione dello schermo | 1024x768 |
| Risoluzione massima dello schermo | 1366x768 |
| Processore | 3.1 GHz core_i3 (Intel 8th Generation) |
| Memoria RAM | 4 GB DDR4 |
| Disco rigido | SSD da 128 GB |
| Coprocessore grafico | Grafica Intel HD 520 |
| Sistema operativo | Finestre 10 |
| Numero di porte USB 2.0 | 2 |
| Numero di porte USB 3.0 | 3 |
| Numero modello articolo | E931896 |
| Peso dell'articolo | 11.6 libbre |
| Dimensioni del prodotto (LxWxH) | 8.71 x 14.16 x 13.37 pollici |
| Colore | Nero |
| Fonte di alimentazione | AC |
| Voltage | 240 Volt |
9. Informazioni sulla garanzia
The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.
10. Supporto e contatto
For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Negozio Elo su Amazon.
