Manuale utente del router VPN firewall Ethernet WAN doppio DrayTek Vigor 2927AX

1. Introduzione

This manual provides comprehensive instructions for the installation, configuration, and operation of your DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router. The Vigor 2927AX is designed to deliver robust and secure network connectivity for small to medium-sized businesses, offering advanced features such as Dual WAN load balancing, Wi-Fi 6 wireless, Gigabit LAN ports, and extensive VPN capabilities.

2. Informazioni sulla sicurezza

• Assicurarsi che il router sia posizionato in un'area ben ventilata, lontano dalla luce solare diretta, da fonti di calore e dall'umidità.
• Utilizzare solo l'alimentatore fornito con il dispositivo. L'utilizzo di un adattatore non corretto potrebbe danneggiare il router e invalidare la garanzia.
• Non aprire il router casing. Affidare tutti gli interventi di manutenzione a personale qualificato.
• Tenere il dispositivo lontano dalla portata dei bambini.
• Scollegare l'alimentazione durante i temporali o quando non si utilizza l'apparecchio per lunghi periodi.

3. Contenuto della confezione

Verifica che il pacco contenga i seguenti articoli:

• Router DrayTek Vigor 2927AX
• Adattatore di alimentazione
• Cavo Ethernet
• Guida rapida

4. Hardware finitoview

4.1 Pannello frontale

The front panel of the Vigor 2927AX features various LED indicators and ports for status monitoring and connectivity.

Immagine: Front panel of the DrayTek Vigor 2927AX router, highlighting its LED status indicators, two USB ports, two WAN ports (WAN1 and WAN2/LAN6), and five Gigabit LAN ports (P1-P5).

1. Indicatori di stato a LED: Provide live feedback on the router's operational status, including power, internet connectivity, Wi-Fi activity, and LAN port status.
2. 2x USB Ports (USB1, USB2): Used for connecting 3G/4G/5G USB modems for failover or load balancing, or for connecting USB storage devices for network-attached storage (NAS) functionality.
3. Dual WAN Ports (WAN1, WAN2/LAN6): WAN1 is a dedicated Gigabit Ethernet port. WAN2/LAN6 is a configurable Gigabit Ethernet port that can function as a second WAN port for multi-WAN connectivity or as an additional LAN port.
4. 5x LAN Ports (P1-P5): Gigabit Ethernet ports for connecting local network devices such as computers, servers, network printers, and network-attached storage (NAS) devices.

4.2 Pannello posteriore

The rear panel typically includes the power input, power switch, and a factory reset button.

• Potenza in ingresso: Si collega all'adattatore di alimentazione fornito.
• Interruttore di alimentazione: Accende o spegne il router.
• Pulsante di ripristino delle impostazioni di fabbrica: Used to restore the router to its default factory settings. Press and hold for approximately 5-10 seconds while the router is powered on.

5. Impostazione

5.1 Connessione iniziale

1. Connetti alimentazione: Connect the power adapter to the router's power input and plug it into an electrical outlet. Turn on the power switch.
2. Connetti WAN:
   • For primary internet access, connect your modem or fiber optic terminal (ONT) to the WAN1 porta tramite cavo Ethernet.
   • If using a second internet connection, connect its modem/ONT to the WAN2/LAN6 porta.
   • For 3G/4G/5G failover, insert a compatible USB modem into one of the USB porti.
3. Connetti LAN: Connect a computer or network switch to any of the Porte LAN (P1-P5) utilizzando un cavo Ethernet.

Immagine: The DrayTek Vigor 2927AX router, illustrating its physical appearance and port layout for initial setup.

5.2 Accesso al Web Interfaccia

1. Assicurati che il tuo computer sia collegato a una porta LAN del router.
2. Aprire un web browser (ad esempio, Chrome, Firefox, Edge).
3. Nella barra degli indirizzi, digita l'indirizzo IP predefinito: 192.168.1.1 e premi Invio.
4. Inserisci il nome utente predefinito (amministratore) e password (amministratore). It is highly recommended to change the default password immediately after the first login for security purposes.

5.3 Configurazione di base

Upon first login, you may be guided through a Quick Start Wizard to configure basic internet settings and Wi-Fi.

• Impostazioni WAN: Configure your internet connection type (e.g., PPPoE, DHCP, Static IP) for WAN1 and WAN2.
• Impostazioni Wi-Fi: Set up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands. The Vigor 2927AX supports Wi-Fi 6 (802.11ax) for enhanced performance.

6. Istruzioni per l'uso

6.1 Dual WAN Load Balancing and Failover

The Vigor 2927AX supports multiple WAN interfaces, allowing for increased bandwidth and connection reliability.

Immagine: Diagram illustrating the router's capability to connect to various internet sources like VDSL, Ethernet, and Wi-Fi WAN for multi-WAN functionality.

• Bilancio del carico: Distributes internet traffic across multiple WAN connections to optimize bandwidth usage. Configure this under WAN > Configurazione generale.
• Fallimento: Automatically switches to a backup WAN connection if the primary connection fails, ensuring continuous internet access. This can be configured for both wired WANs and USB 3G/4G/5G modems.

6.2 Configurazione VPN

The router supports up to 50 VPN tunnels, enabling secure remote access and site-to-site connections.

Immagine: Visual representation of VPN tunnels securing connections between a headquarters, a branch office, and a remote home user through the Vigor router.

• VPN SSL: Provides clientless remote access via a web browser. Configure under VPN e accesso remoto > SSL VPN.
• VPN IPsec/PPTP/L2TP: For site-to-site connections and client-based remote access. Configure under VPN e accesso remoto > LAN a LAN or Utente con accesso remoto.
• OpenVPN: Supports OpenVPN for flexible and secure VPN connections.

6.3 Wi-Fi 6 (802.11ax) Wireless

The Vigor 2927AX features dual-band Wi-Fi 6 for high-speed and efficient wireless connectivity.

Immagine: Illustration of the router's dual-band Wi-Fi coverage, showing devices connected to both the 2.4GHz (AX600) and 5GHz (AX2400) wireless networks.

• Doppia banda: Operates on both 2.4GHz and 5GHz frequencies. Configure SSIDs, security, and channels under LAN wireless > Configurazione generale.
• Wi-Fi per gli ospiti: Create isolated wireless networks for guests with custom login pages and time/data limits. Access this feature under Wireless LAN > General Setup > Multi-SSID.

6.4 VLANs (Virtual Local Area Networks)

VLANs allow you to segment your network into multiple logical broadcast domains, enhancing security and network management.

Immagine: A diagram illustrating how the Vigor router can be used with a SmartLite switch to create and manage VLANs, separating different groups of network devices.

• Configure VLANs under LAN > VLAN. You can assign VLAN IDs to specific LAN ports or SSIDs.

6.5 Firewall and Content Filtering

The router includes an advanced firewall and content filtering features to protect your network.

• Firewall: Configure rules to control inbound and outbound traffic under Firewall > Impostazione filtro.
• Filtraggio dei contenuti: Blocca l'accesso a specifici websites or categories of content using URL Content Filter or Web Content Filter (requires subscription).

6.6 Qualità del servizio (QoS)

QoS allows you to prioritize network traffic, ensuring critical applications like VoIP and video conferencing receive sufficient bandwidth.

Immagine: A diagram demonstrating Quality of Service (QoS) settings, where different applications and services are assigned varying priority levels to optimize network performance.

• Configure QoS rules under Gestione della larghezza di banda > QoS.

7. Manutenzione

7.1 Aggiornamenti firmware

Aggiorna regolarmente il firmware del router per garantire prestazioni ottimali, sicurezza e accesso a nuove funzionalità.

1. Download the latest firmware from the official DrayTek websito.
2. Accedi al router web interface and navigate to Manutenzione del sistema > Aggiornamento del firmware.
3. Follow the on-screen instructions to upload and install the firmware. Do not power off the router during the upgrade process.

7.2 Configurazione di backup e ripristino

It is recommended to back up your router's configuration settings before making significant changes or performing firmware upgrades.

• To back up, go to Manutenzione del sistema > Backup della configurazione.
• To restore, use the same menu and upload your saved configuration file.

7.3 Ripristino delle impostazioni di fabbrica

A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router from scratch.

• Ripristino hardware: Con il router acceso, utilizzare una graffetta per premere e tenere premuto il pulsante Ripristino delle impostazioni di fabbrica button on the rear panel for 5-10 seconds until the ACT LED flashes rapidly.
• Ripristino software: Vai a Manutenzione del sistema > Impostazioni predefinite di fabbrica nel web interfaccia.

8. Risoluzione Dei Problemi

• Nessun accesso ad internet:
  • Check WAN LED status. If off, verify cable connection to modem/ONT.
  • Ensure WAN settings (PPPoE, DHCP, Static IP) are correctly configured in the web interfaccia.
  • Restart the modem/ONT and then the router.
• Impossibile accedere Web Interfaccia:
  • Ensure your computer's IP address is set to obtain automatically (DHCP).
  • Verify physical connection to a LAN port.
  • Try pinging 192.168.1.1. If unsuccessful, perform a factory reset.
• Velocità Wi-Fi lenta:
  • Verificare la presenza di interferenze da parte di altri dispositivi o reti.
  • Per prestazioni ottimali, assicurati che i tuoi dispositivi supportino il Wi-Fi 6 (802.11ax).
  • Adjust Wi-Fi channels to less congested ones.
  • Assicurarsi che il router sia posizionato centralmente e non ostruito.
• Problemi di connessione VPN:
  • Verify VPN server and client configurations match.
  • Controllare le regole del firewall per assicurarsi che il traffico VPN sia consentito.
  • Ensure correct authentication credentials are used.

9. Specifiche

10. Garanzia e supporto

DrayTek products typically come with a limited hardware warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official DrayTek websito.

For technical support, firmware downloads, and additional documentation, please visit the DrayTek support portal or contact your local DrayTek distributor.

• Ufficiale Websito: www.draytek.com
• Portale di supporto: Fare riferimento al funzionario website for regional support contacts and resources.