Hafele 912.20.481

Manuale utente per la serratura biometrica per porta in metallo Hafele Re-Inforce

Modello: 912.20.481

1. Introduzione

This manual provides essential instructions for the installation, operation, and maintenance of your Hafele Metal Biometric Door Lock Re-Inforce. This advanced digital lock offers multiple secure access options and integrated smart features for enhanced home security.

Davanti view of the Hafele Re-Inforce biometric door lock, showcasing la tastiera e la maniglia.

Figura 1.1: Fronte view of the Hafele Re-Inforce biometric door lock, showcasing la tastiera e la maniglia.

2. Caratteristiche del prodotto

2.1 Modalità di accesso

  • Impronta digitale: Supports up to 100 unique fingerprint accesses.
  • Keypad/Password: Accommodates up to 100 user passwords.
  • Carta RFID: Allows up to 100 unique RFID card accesses.
  • Built-in Wi-Fi Key: Enables mobile application access for remote control.
  • Chiavi meccaniche: Includes 2 user keys for emergency access.

2.2 Smart Technologies

  • Accesso intelligente: Facilitates remote entry by allowing an outsider to request access via the lock, which then sends a notification to the administrator's mobile phone for approval.
  • Password intelligente: Enhances privacy by allowing users to embed their actual password within a sequence of random numbers, preventing onlookers from discerning the correct code.
  • Voce intelligente: Provides clear, step-by-step voice guidance during user setup, password configuration, and function activation. It also delivers voice notifications regarding operational modes or incorrect usage.
  • Congelamento intelligente: Activates after multiple incorrect access attempts, temporarily freezing the lock's function for over 5 minutes to deter unauthorized entry.
A page from the product manual detailing access modes and smart technologies of the Hafele Re-Inforce lock.

Figura 2.1: Oltreview of access modes and smart technologies.

3. Componenti (cosa c'è nella scatola)

The Hafele Metal Biometric Door Lock Re-Inforce package typically includes the following components:

  • Corpo della serratura esterna
  • Corpo della serratura interna
  • Serratura da infilare
  • Piastra sorprendente
  • Mechanical Key Set (2 keys)
  • Carte RFID
  • Hardware di montaggio (viti, bulloni, ecc.)
  • User Manual and Installation Template
Posteriore view of the Hafele Re-Inforce biometric door lock, showing the internal mechanism and battery compartment.

Figure 3.1: Internal lock body with battery compartment.

4. Impostazione

4.1 Installazione

Professional installation is highly recommended to ensure proper functionality and security. Refer to the included installation template and hardware for precise fitting and door preparation. Ensure the door thickness is between 35-60 mm.

4.2 Configurazione iniziale

  1. Alimentazione elettrica: Insert 4 AA batteries into the internal lock body. The lock also supports Micro USB for emergency power.
  2. Download dell'app: Download the 'Hafele Smart Living App' from your device's app store (available on Android and iOS).
  3. Associazione del dispositivo: Follow the in-app instructions to pair the lock with your mobile device via Wi-Fi.
  4. Configurazione amministratore: Configure the initial administrator fingerprint, password, and RFID card as guided by the app or voice prompts.
A person interacting with the Hafele Re-Inforce biometric door lock using a smartphone app, demonstrating smart access.

Figure 4.1: Using the Hafele Smart Living App for lock interaction.

5. Istruzioni per l'uso

5.1 Accessing the Lock

  • Impronta digitale: Place your registered finger flat on the fingerprint sensor until the lock unlocks.
  • Keypad/Password: Enter your registered numeric password followed by the '#' key.
  • Carta RFID: Present your registered RFID card to the designated card reader area on the lock.
  • Applicazione mobile: Open the Hafele Smart Living App and select the unlock function for your device.
  • Chiave meccanica: Insert the mechanical key into the hidden keyhole and turn to unlock in emergency situations.

5.2 Types of Passwords

  • Password permanente: Standard passwords used by regular occupants for continuous access.
  • Period Password: Time-limited passwords generated for guests, valid for a specified duration (e.g., hours or days).
  • Dynamic Password: One-time use passwords valid for a very short period (e.g., 5 minutes), ideal for temporary access by delivery personnel or service providers.

5.3 Locking Modes

  • Auto Locking Mode: The lock automatically engages the deadbolt approximately 2 seconds after the door is closed.
  • Modalità di passaggio: This mode keeps the door unlocked, allowing free entry and exit without requiring credentials. It can be activated or deactivated via the mobile app or specific keypad sequence.
  • Privacy Locking Mode: When activated from the inside, this mode disables all external access methods, ensuring complete privacy. Entry is only possible from the inside by twisting the internal knob.
A page from the product manual illustrating different password types, application scenarios, and detailed specifications of the Hafele Re-Inforce lock.

Figure 5.1: Details on password types and locking modes.

6. Manutenzione

  • Pulizia: Wipe the lock surface with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components.
  • Sostituzione della batteria: Monitor battery levels through the app or lock indicators. Replace all 4 AA batteries simultaneously when low to ensure optimal performance.
  • Cura del sensore: Keep the fingerprint sensor and keypad clean and free from dirt, dust, or moisture to ensure accurate recognition.
  • Chiavi meccaniche: Store mechanical keys in a secure, easily accessible location outside the property for emergency use.

7. Risoluzione Dei Problemi

  • Blocco non risponde: Check if the batteries are depleted. Replace them if necessary. If the issue persists, use the mechanical key for access and contact support.
  • Impronta digitale non riconosciuta: Ensure your finger is clean and dry. Try different angles or re-register your fingerprint if recognition remains inconsistent.
  • Problemi di connettività dell'app: Verify your home Wi-Fi network is active and the lock is within range. Restart the Hafele Smart Living App and, if needed, the lock itself.
  • Smart Freeze Activated: If the lock is unresponsive after multiple incorrect entries, the Smart Freeze feature is active. Wait for approximately 5 minutes before attempting access again.
  • Locking Mechanism Stuck: Do not force the handle or mechanism. This could cause damage. Contact customer support for assistance.

8. Specifiche

CaratteristicaDettaglio
MarcaHafele
Numero di modello912.20.481
MaterialeMetallo
ColoreNero
Tipo di bloccoMortasare
Caratteristiche specialiWi-Fi, Deadbolt, Android App, iOS App
Dimensioni articolo (L x P x A)45 x 22 x 14 centimetri
Peso del prodotto3.7 kg
Fonte di alimentazione4 AA Batteries, Micro USB (emergency)
Temperatura di esercizio-30°C a 60°C
Umidità20-93%
ConnettivitàWifi
Tipo di controlloreKey Control, App
Componenti inclusiExternal Lock Body, Internal Lock Body, Mortise, Striking Plate, Keys, RFID Cards, Mounting Hardware, User Manual

9. Garanzia e supporto

The Hafele Metal Biometric Door Lock Re-Inforce comes with a Garanzia di 1 anno dalla data di acquisto, coprendo i difetti di fabbricazione.

For technical assistance, service requests, or warranty claims, please contact Hafele customer support:

  • Numero verde: 18002666667
  • Produttore / importatore: Hafele India Pvt Ltd
  • Websito: www.hafeleindia.com

10. Informazioni importanti sulla sicurezza

  • Do not expose the lock to extreme temperatures, direct sunlight for prolonged periods, or excessive moisture.
  • Do not attempt to disassemble, modify, or repair the lock yourself. This may void the warranty and could lead to malfunction or security risks.
  • Keep mechanical keys in a secure and easily accessible location, separate from the property where the lock is installed.
  • Regularly update your passwords and review security settings within the Hafele Smart Living App.
  • Ensure children and unauthorized individuals do not have access to administrator credentials or mechanical keys.