Manuale utente della serratura intelligente CANDY HOUSE SESAME 5 Pro

Introduzione

The CANDY HOUSE SESAME 5 Pro is an advanced smart lock designed to enhance the security and convenience of your home, office, or store entrance. Featuring multiple unlocking methods including fingerprint authentication, card reader, and smartphone operation, it offers high performance and ease of use without requiring complex construction for installation.

Image: The SESAME 5 Pro smart lock shown alongside a smartphone displaying its control application.

Caratteristiche principali

• Metodi di sblocco multipli: Supports fingerprint authentication, card reader, and smartphone operation for versatile access.
• High Fingerprint Registration Capacity: Store up to 100 fingerprints, suitable for family, relatives, and friends.
• Installazione semplice: Simple installation using 3M tape, requiring no construction. Includes 3 rolls of tape for convenience.
• Wide Key Compatibility: Expanded compatibility with 99% of key types. Custom 3D printed adapters can be requested for unique keys.
• Funzionalità di blocco automatico: Configure auto-lock settings for added security and peace of mind.
• Supporto remoto: Operable via smartphone, Alexa, Google Home, and Apple Watch for remote access and control.

Configurazione e installazione

The SESAME 5 Pro is designed for straightforward installation without the need for professional construction. Follow these steps for a quick setup:

1. Prepara la porta: Ensure the door surface where the lock will be mounted is clean and dry.
2. Attach 3M Tape: Apply the provided 3M adhesive tape to the back of the SESAME 5 Pro unit. The package includes 3 rolls of tape, allowing for adjustments if needed.
3. Posizionare il lucchetto: Carefully align the SESAME 5 Pro with your existing door lock's thumb turn. The device should be positioned so its mechanism can engage with the thumb turn.
4. Mettere in sicurezza l'unità: Press firmly to secure the unit to the door, ensuring good adhesion.
5. Installa le batterie: Insert the two included CR123AH Lithium Metal batteries into the designated battery compartment.
6. Configurazione iniziale tramite app: Download the official CANDY HOUSE app on your smartphone. Follow the in-app instructions to pair the device and complete the initial calibration.

Image: A collage demonstrating various aspects of the SESAME 5 Pro, including its installation on a door, operation via a smartphone app, integration with smart home devices, and unlocking using an IC card or fingerprint keypad.

For keys that may not be directly compatible, CANDY HOUSE offers a service to create custom 3D printed adapters. Please contact customer support with photos of your key for assistance.

Operating the SESAME 5 Pro

The SESAME 5 Pro offers multiple convenient ways to lock and unlock your door:

Sblocco della porta:

• Autenticazione tramite impronta digitale: Place a registered finger on the fingerprint sensor. The lock will disengage upon successful recognition.
• Lettore di schede: Tap a registered IC card against the designated card reader area on the device.
• Applicazione per smartphone: Open the CANDY HOUSE app on your smartphone. Tap the unlock icon within the app.
• Comandi vocali: If integrated with Alexa or Google Home, use voice commands to unlock the door (e.g., "Alexa, unlock the front door").
• Orologio Apple: Control the lock directly from your Apple Watch via the dedicated app.

Chiusura della porta:

• Chiusura automatica: The SESAME 5 Pro can be configured to automatically lock after a set period of time or when the door is closed.
• Unregistered Fingerprint: For quick locking upon exit, you can configure the device to lock when an unregistered fingerprint is presented. This is a convenient feature for ensuring the door is locked as you leave.
• Applicazione per smartphone: Open the CANDY HOUSE app on your smartphone. Tap the lock icon within the app.
• Comandi vocali: Use voice commands via Alexa or Google Home to lock the door.

Image: The SESAME 5 Pro smart lock installed on a door in an office setting, highlighting its suitability for commercial use.

Image: The SESAME 5 Pro smart lock (white variant) installed on a door in a cafe setting, demonstrating its aesthetic integration in various environments.

Manutenzione

Proper maintenance ensures the longevity and optimal performance of your SESAME 5 Pro smart lock.

• Sostituzione della batteria: The device uses 2 CR123AH Lithium Metal batteries. When the battery level is low, the app will provide a notification. Replace both batteries simultaneously for best performance.
• Pulizia: Pulisci l'esterno della serratura con un panno morbido e asciutto. Evita di utilizzare detergenti abrasivi o solventi, poiché potrebbero danneggiarne la finitura.
• Aggiornamenti del firmware: Regularly check the CANDY HOUSE app for available firmware updates. These updates often include performance improvements and security enhancements.

Risoluzione dei problemi

If you encounter issues with your SESAME 5 Pro, consider the following common solutions:

• Il dispositivo non risponde: Check battery levels. If low, replace the batteries. Ensure the device is within Bluetooth range of your smartphone for app control.
• Problemi di riconoscimento delle impronte digitali: Ensure your finger is clean and dry. Re-register your fingerprint if issues persist. Try different registered fingers.
• Problemi di connettività dell'app: Ensure Bluetooth is enabled on your smartphone. Restart the app or your phone. If issues continue, try re-pairing the device through the app settings.
• Lock/Unlock Mechanism Not Engaging: Verify that the SESAME 5 Pro is securely mounted and properly aligned with your door's thumb turn. Check for any obstructions.

For more complex issues or technical support, please refer to the official CANDY HOUSE support channels.

Specifiche

Image: A diagram illustrating the precise dimensions of the SESAME 5 Pro smart lock, including its height, width, and depth, along with its weight with and without batteries.

Image: A visual comparison highlighting the enhanced durability of the SESAME 5 Pro compared to its predecessor, the SESAME 5.

Garanzia e supporto

For warranty information and detailed support, please refer to the official CANDY HOUSE website or contact their customer service. The product is designed for remote support and operation via various smart home platforms.

Risorse online: Visit the CANDY HOUSE official websito per FAQ, guide alla risoluzione dei problemi e download di software.

Assistenza clienti: Contact CANDY HOUSE customer support for personalized assistance with installation, operation, or technical issues.