Introduzione
The Cisco Headset 721 is a wireless on-ear Bluetooth headset designed for professional use, offering comfort and advanced features for communication and collaboration. This manual provides comprehensive instructions for its setup, operation, and maintenance.
Cosa c'è nella scatola
Verificare che tutti gli articoli siano presenti nel pacco:
- Cisco Headset 721 (Single On-Ear Headset)
- Adattatore Bluetooth USB-A HD
- Supporto di ricarica
- Cavo di ricarica USB-A
- Soft Protective Case
- Cuscinetti auricolari (preinstallati o di ricambio)
- Fascia (integrata)

Image: The Cisco Headset 721 shown alongside its soft protective case, highlighting its portability.
Impostare
1. Caricare l'auricolare
Before initial use, fully charge the headset. The headset has a battery life of approximately 23 hours of talk time.
- Connect the USB-A charging cable to the charging stand.
- Connect the other end of the USB-A charging cable to a powered USB port (e.g., computer, wall adapter).
- Place the headset onto the charging stand, ensuring proper alignment. The LED indicator on the headset will show charging status.
2. Connessione tramite Bluetooth
The headset can connect wirelessly to two devices simultaneously via Bluetooth.
- Accensione: Press and hold the Power button on the headset until the LED indicator flashes.
- Modalità di accoppiamento: With the headset powered on, press and hold the Bluetooth button until the LED indicator flashes blue and red alternately. This indicates pairing mode.
- Associazione del dispositivo: On your device (e.g., smartphone, laptop), go to Bluetooth settings and select "Cisco Headset 721" from the list of available devices.
- Conferma: The headset LED will turn solid blue when successfully paired.
3. Connecting with USB-A HD Bluetooth Adapter
For optimal performance and integration with Cisco applications, use the provided USB-A HD Bluetooth Adapter.
- Plug the USB-A HD Bluetooth Adapter into an available USB-A port on your computer.
- The adapter will automatically attempt to pair with your Cisco Headset 721. The LED on the adapter will indicate connection status.
- Ensure your headset is in pairing mode if it does not connect automatically.

Image: The Cisco Headset 721, USB-A adapter, and charging stand arranged on a desk, illustrating a typical setup.
4. Adjusting the Microphone Boom Arm
The microphone boom arm rotates 276 degrees for optimal placement and features a flip-to-mute function.
- Position the microphone approximately two finger-widths from the corner of your mouth for clear audio.
- To mute the microphone, flip the boom arm upwards. Flip it down to unmute.
Istruzioni per l'uso
Controlli sopra l'orecchio
The headset features intuitive on-ear controls for managing calls and media.
- Volume su/giù: Utilizzare i pulsanti del volume dedicati per regolare i livelli audio.
- Rispondi/Termina chiamata: Press the Call button once to answer an incoming call or end an active call.
- Disattiva/Attiva audio: In addition to the flip-to-mute boom arm, a dedicated mute button may be present for quick toggling.
- Riproduci/Pausa contenuto multimediale: Press the Call button once to play or pause media playback.
- Traccia successiva / precedente: Use specific media control buttons if available, or double-press/triple-press the Call button (refer to specific model documentation for exact functionality).
Webex Button Integration
Il dedicato Webex button provides seamless integration with Cisco Webex applications.
- Giuntura Webex Riunione: Premere il tasto Webex button to quickly join an active or scheduled Webex incontro.
- Webex Control: The button may also provide quick access to other Webex-specific functions depending on the application version.

Image: A person wearing the Cisco Headset 721 while engaged in a video conference on a large display, demonstrating its use in a professional setting.
AI Voice-Activated Microphones
The headset features AI voice-activated microphones designed to minimize background noise, ensuring clear communication.
- These microphones automatically focus on your voice and suppress ambient sounds.
- No specific user action is required for this feature; it operates automatically.
Accoppiamento multipoint
The headset supports multipoint pairing, allowing it to be connected to two Bluetooth devices simultaneously.
- Once paired with two devices, the headset can seamlessly switch between them for calls or media.
- Per esempioample, you can be connected to your laptop for a video conference and your smartphone for incoming calls.
Manutenzione
Pulizia dell'auricolare
Regular cleaning helps maintain the headset's hygiene and performance.
- Use a soft, dry, lint-free cloth to wipe the surfaces of the headset.
- Per i cuscinetti auricolari, strofinare delicatamente con un panno leggermente damp cloth (water only) and allow to air dry completely before use.
- Evitare l'uso di prodotti chimici aggressivi, solventi o materiali abrasivi.
Magazzinaggio
When not in use, store the headset properly to protect it from damage.
- Use the provided soft protective case for storage and transport.
- Conservare in un luogo fresco e asciutto, lontano dalla luce solare diretta e dalle temperature estreme.
Risoluzione dei problemi
Problemi comuni e soluzioni
| Problema | Soluzione |
|---|---|
| L'auricolare non si accende. | Ensure the headset is fully charged. Connect it to the charging stand and check the LED indicator. |
| Impossibile effettuare l'associazione con un dispositivo. | Ensure the headset is in pairing mode (LED flashing blue/red). Check your device's Bluetooth settings. Try restarting both the headset and the device. |
| Nessun audio o scarsa qualità audio. | Check the volume levels on both the headset and the connected device. Ensure the headset is selected as the audio output device. Move closer to the connected device to avoid interference. |
| Il microfono non funziona. | Ensure the microphone boom arm is flipped down (unmuted). Check microphone settings on your connected device/application (e.g., Webex). |
| Webex button not responding. | Ensure the headset is properly connected to a device running the Webex application. Verify that the Webex application is up to date. |
Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Numero di modello | HS-WL-721-BUNAS-C |
| Tecnologia di connettività | Wireless (Bluetooth) |
| Versione Bluetooth | 4.0 |
| Portata Bluetooth | 10 metri |
| Posizionamento dell'orecchio | Sull'orecchio |
| Fattore di forma | Sull'orecchio |
| Controllo del rumore | Cancellazione passiva del rumore, isolamento acustico |
| Durata della batteria | 23 ore (tempo di conversazione) |
| Tipo di controllo | Call Control, Button, App |
| Caratteristiche speciali | Adjustable Headband, Fast Charging, Lightweight, Multipoint Pairing, Noise Isolation |
| Dispositivi compatibili | Cellulari, computer fissi, computer portatili, tablet |
| Peso dell'articolo | 0.12 chilogrammi (4.2 once) |
| Materiale | Aluminum, Stainless Steel, Leather or Faux Leather, Memory Foam |
| Componenti inclusi | Cable, Charging Station, Ear Cushions, Headband, Protective Case |
Garanzia e supporto
La cuffia Cisco 721 è dotata di un Two-Year Limited Liability Warranty, garantendo tranquillità in merito a difetti di fabbricazione e problemi di prestazioni.
For technical support, warranty claims, or further assistance, please visit the official Cisco support website or contact your Cisco product provider. Ensure you have your product model number (HS-WL-721-BUNAS-C) and proof of purchase available.
Piani di protezione opzionali
Additional protection plans may be available for extended coverage:
- Piano di protezione biennale: Estende la copertura per 24 mesi.
- Piano di protezione biennale: Estende la copertura per 36 mesi.
- Protezione completa: Un piano mensile che copre gli acquisti idonei passati e futuri.
Please refer to the terms and conditions of these plans for full details.





