Manuale utente dell'orologio biometrico ANVIZ CX5

1. Prodotto finitoview

The ANVIZ CX5 is an advanced biometric time clock designed for efficient employee time management and access control in small businesses. It features multiple authentication methods including facial recognition, RFID card, and PIN, integrated with the CrossChex Cloud software for seamless data management.

Figure 1: ANVIZ CX5 Biometric Time Clock.

Le caratteristiche principali includono:

• Riconoscimento facciale rapido: Prevents "buddy punching" and offers a contactless solution.
• Opzioni di punzonatura versatili: Supports face recognition, RFID cards/fobs, and PINs.
• Powerful Cloud Software: CrossChex Cloud for comprehensive time management, accessible via web browser.
• Accesso remoto: View time clock data and reports from any location.
• Accesso alla porta: Integrated relay output and exit button interface for door access applications.
• Grande capacità di memoria: Stores data for up to 200 users and 50,000 logs.
• Modalità offline: Securely captures punches even when internet is down.
• Orari flessibili: Supports multiple shifts, including overnight, and various pay periods.
• Più lingue: Available in English, Spanish, French, German, Italian, and more.

2. Configurazione e installazione

2.1. Unboxing e componenti

Before installation, verify all components are present in the package:

Figure 2: Packing list for the ANVIZ CX5, including the machine, user guide, power adapter, screws, and access control wiring with RFID cards.

Il pacchetto tipicamente include:

• ANVIZ CX5 Time Clock Unit
• Adattatore di alimentazione
• Viti di montaggio e tasselli
• Access Control Wiring
• RFID Cards (2 backup cards included)
• User Guide (digital via QR code)

2.2. Opzioni di montaggio

The ANVIZ CX5 can be installed using either wall mount or countertop placement. The wall mounting bracket simplifies installation.

Figure 3: ANVIZ CX5 installed using the wall mounting bracket.

2.3. Connessione di rete

The device supports both Wi-Fi (2.4GHz only) and Ethernet connections for cloud synchronization. For 5GHz Wi-Fi routers, an Ethernet cable connection or a 2.4GHz Wi-Fi bridge is required.

To connect the device to the CrossChex Cloud via Ethernet, follow these steps:

Ensure a stable internet connection for optimal performance and data synchronization with the CrossChex Cloud.

3. Istruzioni per l'uso

3.1. Metodi di timbratura dei dipendenti

The ANVIZ CX5 offers multiple convenient ways for employees to clock in and out:

• Riconoscimento facciale: Quick and contactless. The device utilizes advanced facial recognition technology to prevent "buddy punching" and works even with masks.
• Carta RFID: Employees can use assigned RFID cards or fobs to punch in/out.
• PIN: A personal identification number can be used for authentication.

Figure 4: Employee using facial recognition for clock-in.

Figure 5: Demonstrating various punching options: by face, by RFID card, and by password.

3.2. CrossChex Cloud Software

The CrossChex Cloud software is the central hub for managing all time and attendance data. It is accessible via any web browser, allowing for remote management and monitoring.

• Gestione utenti: Easily add, delete, or modify employee information and organizational structures.
• Pianificazione: Create and manage employee schedules, including support for multiple shifts (e.g., overnight shifts) and flexible work times.
• Segnalazione: Generate robust reports to track employee punches, attendance, and hours worked. Supports weekly, bi-weekly, semi-monthly, or monthly pay periods.
• Dati in tempo reale: All data is automatically sent to the cloud, providing real-time analytics and insights.

3.3. Door Access Functionality

The CX5 time clock includes a relay output and exit button interface, enabling it to function as a door access control system. When an employee successfully clocks in, the door can be configured to open automatically.

Figure 6: The ANVIZ CX5 supporting door entry system, where your face acts as your key.

4. Manutenzione

To ensure the longevity and optimal performance of your ANVIZ CX5 time clock, consider the following maintenance guidelines:

• Pulizia regolare: Gently wipe the screen and device surface with a soft, dry cloth. Avoid abrasive cleaners or solvents.
• Aggiornamenti software: Periodically check for and apply software updates through the CrossChex Cloud platform to ensure the device has the latest features and security enhancements.
• Backup dei dati: While the CrossChex Cloud stores your data, it is good practice to regularly export and back up critical attendance reports from the cloud software.
• Condizioni ambientali: Operate the device within recommended temperature and humidity ranges to prevent damage. Avoid direct sunlight or extreme temperatures.

5. Risoluzione Dei Problemi

Questa sezione affronta i problemi più comuni che potresti riscontrare con il tuo orologio marcatempo ANVIZ CX5.

5.1. Problemi di connettività

• Device Not Connecting to Cloud:
  • Verifica che la tua connessione Internet sia attiva e stabile.
  • Ensure the device is connected to a 2.4GHz Wi-Fi network. If using a 5GHz router, connect via Ethernet cable or use a 2.4GHz Wi-Fi bridge.
  • Check the network settings on the device (refer to Section 2.3 Network Connection).
  • Confirm the Company ID and Cloud Password entered on the device match your CrossChex Cloud account information.
• Modalità offline: If the internet connection is temporarily lost, the device will securely capture punches in offline mode and synchronize them once connectivity is restored.

5.2. Facial Recognition Problems

• Errore di riconoscimento:
  • Ensure adequate lighting in the area where the device is installed.
  • Verify the user's face is properly enrolled in the system.
  • Instruct users to stand at the recommended distance and angle from the device.
  • Clean the camera lens if it appears smudged or dirty.

5.3. RFID Card/PIN Issues

• Card Not Read:
  • Ensure the RFID card is correctly presented to the reader.
  • Verify the RFID card is properly registered to the user in the CrossChex Cloud software.
• PIN Not Accepted:
  • Double-check the entered PIN for accuracy.
  • Confirm the PIN is correctly set up for the user in the CrossChex Cloud software.

6. Specifiche

7. Garanzia e supporto

ANVIZ provides comprehensive support for the CX5 time clock:

• Garanzia hardware: The hardware is guaranteed for 3 years.
• Supporto tecnico: Available from Monday to Friday.
• Software cloud: CrossChex Cloud software is free for small businesses (1 admin and 1 device). Enterprise-grade time tracking with premium 1-on-1 support and lifetime hardware warranty is available starting at $99/year.

For further assistance, please refer to the official ANVIZ support channels or the detailed user guide accessible via the QR code provided with the product.