1. Introduzione
This manual provides essential information for the installation, operation, and maintenance of your ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System. This system is designed to provide efficient heating and cooling for residential and light commercial applications. Please read this manual thoroughly before attempting any installation or operation to ensure proper function and safety.
2. Informazioni sulla sicurezza
Always prioritize safety. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the gas supplier for information or assistance. The information contained in this manual is intended for use by qualified service personnel only.
- Sicurezza elettrica: Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Gestione del refrigerante: This system uses R-454B refrigerant. Only certified technicians should handle refrigerants.
- Installazione: Installation must be performed by a licensed HVAC professional.
- Dispositivi di protezione individuale: Always wear appropriate personal protective equipment (PPE) such as gloves and safety glasses during installation and maintenance.
3. Caratteristiche principali
- Tecnologia Inverter: Provides precise temperature control, reduced energy consumption, and quieter operation.
- Alta efficienza: 18.8 SEER2 and 9.7 HSPF2 ratings for energy savings.
- Ampio intervallo operativo: Reliable performance from -13°F to 122°F.
- Funzionamento silenzioso: Indoor noise levels as low as 44 dBA, outdoor unit at 60 dBA.
- Componenti durevoli: Rotary compressor, aluminum coil, and fiberglass-free insulation.
- Refrigerante ecologico: Utilizes R-454B refrigerant.
- Installazione flessibile: Supports horizontal and vertical air handler installation.
- Controlli intelligenti: Compatible with wired controllers, WiFi, and third-party thermostats.
- Integrated Back-up Heat: Includes a 10kW back-up heat kit for supplemental heating.
4. Componenti finitiview
The ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System includes the following main components:
- Outdoor Condensing Unit (Heat Pump)
- Unità di trattamento dell'aria interna
- 10kW Back-up Heat Kit
- 30' Line Set
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- Termostato WiFi
- Surge Protector
- Adattatore di ricarica CPS
- Manica a muro

Figura 1: Sopraview of the ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System, showing the outdoor unit, indoor air handler, 10kW back-up heat kit, thermostat, line set, and various installation accessories.
5. Configurazione e installazione
Installation of this ACiQ heat pump system requires specialized knowledge and tools. It must be performed by a qualified and licensed HVAC technician to ensure safety, compliance with local codes, and optimal performance. Refer to the detailed installation manual provided with the product for specific instructions.
5.1 Controlli pre-installazione
- Verify that the electrical supply matches the unit's requirements (Indoor: 115/208/230V, 60Hz, 1Ph; Outdoor: 208/230V, 60Hz, 1Ph).
- Garantire uno spazio adeguato per le unità interne ed esterne, consentendo un corretto flusso d'aria e un accesso per la manutenzione.
- Confirm that the maximum piping length (164 ft / 50m) and height difference (82 ft / 25m) are not exceeded.
5.2 Air Handler Installation
The indoor air handler unit is designed for flexible installation, supporting upflow, downflow, and horizontal configurations to suit various space requirements.

Figura 2: Diagram illustrating the multi-positional capabilities of the indoor air handler unit, showing options for upflow, downflow, and horizontal installation.
5.3 Posizionamento dell'unità esterna
Consider the outdoor unit's dimensions and required clearances for optimal performance and maintenance. The unit features a compact design compared to traditional systems.

Figura 3: Graphic comparing the smaller footprint of the ACiQ outdoor unit (20 inches clearance) versus a traditional unit (36 inches clearance), highlighting its high efficiency and self-cleaning features.
6. Istruzioni per l'uso
Your ACiQ heat pump system offers advanced control options for comfortable and efficient operation.
6.1 Modalità operative di base
- Modalità di raffreddamento: Provides cooling with a capacity of 31,000 BTU/hr. Operates efficiently from -13°F to 122°F ambient temperatures.
- Modalità riscaldamento: Provides heating with a capacity of 30,000 BTU/hr at 47°F. Reliable warmth down to -13°F. The 10kW back-up heat kit provides supplemental heat when needed.
- Modalità ventola: Fa circolare l'aria senza riscaldare o raffreddare.
- Modalità automatica: Passa automaticamente dalla modalità riscaldamento a quella raffreddamento per mantenere la temperatura impostata.

Figura 4: The ACiQ outdoor unit installed on a patio, demonstrating its ability to operate effectively in extreme heat conditions, up to 122°F.

Figura 5: The ACiQ outdoor unit partially covered in snow, illustrating its capability to operate in extreme cold temperatures, down to -13°F.
6.2 Controlli intelligenti
The system can be controlled via the included wired thermostat, WiFi-enabled app, or compatible third-party thermostats. The WiFi app allows for remote control and monitoring of your system.

Figura 6: Image showing the ACiQ Smart Home mobile application interface on a smartphone alongside a wired thermostat, demonstrating the system's smart control capabilities for climate management.
7. Manutenzione
Regular maintenance ensures the longevity and efficiency of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
- Sostituzione del filtro dell'aria: Check and replace air filters in the indoor air handler every 1-3 months, or more frequently if needed. Dirty filters restrict airflow and reduce efficiency.
- Pulizia dell'unità esterna: Keep the outdoor unit free from debris, leaves, and dirt. Periodically clean the coils with a soft brush or water hose (ensure power is off).
- Sistema di drenaggio: Ensure the condensate drain line is clear and free of blockages to prevent water overflow.
- Ispezione professionale: Schedule annual inspections and maintenance by a qualified HVAC technician.
8. Risoluzione Dei Problemi
This section provides solutions for common issues. For complex problems, contact a qualified HVAC technician.
- Nessun potere: Check circuit breakers and ensure the disconnect switch is in the ON position.
- Riscaldamento/raffreddamento insufficiente: Verify thermostat settings, check air filters for blockage, and ensure outdoor unit is not obstructed.
- Rumori insoliti: Minor operational noises are normal. Loud or unusual noises may indicate a problem requiring professional inspection.
- Perdite d'acqua: Check condensate drain line for blockages.
9. Specifiche

Figura 7: Image displaying the dimensions of both the indoor air handler unit (49.02" H x 21.02" W x 21.02" D) and the outdoor condensing unit (35.04" H x 37.24" W x 16.14" D).

Figura 8: Chart detailing the cooling capacity of the ACiQ system at various outdoor temperatures: 86°F (118% capacity), 95°F (113% capacity), 110°F (99% capacity), and 122°F (48% capacity).

Figura 9: Chart detailing the heating capacity of the ACiQ system at various outdoor temperatures: -22°F (N/A), -13°F (41% capacity), 0°F (57% capacity), 17°F (70% capacity), and 32°F (73% capacity).
| Caratteristica | Dettaglio |
|---|---|
| Capacità di raffreddamento | 31,000 BTU/ora |
| Capacità di riscaldamento | 30,000 BTU/hr (at 47°F) |
| Valutazione SEER2 | 18.8 |
| Valutazione HSPF2 | 9.7 |
| Tipo di refrigerante | R-454B |
| Alimentazione unità interna | 115/208/230V, 60Hz, 1Ph |
| Alimentazione dell'unità esterna | 208/230 V, 60 Hz, 1 fase |
| Lunghezza massima delle tubazioni | 164 piedi (50 m) |
| Dislivello massimo | 82 piedi (25 m) |
| Indoor Unit Dimensions (W × D × H) | 21.02" × 21.02" × 49.02" |
| Outdoor Unit Dimensions (W × D × H) | 37.24" × 16.14" × 31.89" |
| Peso netto dell'unità interna | 128.97 libbre |
| Peso netto dell'unità esterna | 164.02 libbre |
10. Garanzia e supporto
ACiQ offers a comprehensive warranty for this heat pump system:
- Garanzia sulle parti: 7 anni
- Garanzia del compressore: 12 anni
These warranty terms are valid when the system is installed by a certified technician and registered online with the manufacturer. For technical support, service inquiries, or warranty claims, please refer to the contact information provided in your product packaging or visit the official ACiQ websito.





