Manuale di istruzioni dell'orologio marcatempo 4 in 1 basato su cloud NGTeco TC1

1. Introduzione

This manual provides detailed instructions for the setup, operation, and maintenance of your NGTeco TC1 Cloud-Based Time Clock. This device offers a comprehensive 4-in-1 solution for employee time tracking, supporting face, fingerprint, RFID, and PIN recognition methods. It integrates with the NGTeco Office software and mobile application for real-time cloud access and automated reporting, designed for small to medium-sized businesses.

Image: NGTeco TC1 Cloud-Based Time Clock, showcasing its multi-recognition capabilities and app integration.

2. Contenuto della confezione

Verifica che tutti gli articoli elencati di seguito siano inclusi nel tuo pacchetto:

• NGTeco TC1 Time Clock Device
• Adattatore di alimentazione (elettrico con cavo)
• Mounting Hardware (for Wall Mount & Tabletop options)
• Guida rapida
• Manuale d'uso
• IC Cards (for RFID recognition)

Image: Included IC Cards for RFID-based employee clock-in/out.

3. Guida all'installazione

3.1. Initial Power On & Mounting

1. Connect the provided power adapter to the device and a power outlet. The device will power on automatically.
2. Choose your preferred mounting method: wall mount or tabletop. Use the provided hardware for wall mounting.

3.2. Network Configuration (2.4GHz WiFi)

The NGTeco TC1 connects via 2.4GHz WiFi to enable cloud-based features. Ensure your network supports 2.4GHz.

1. On the device screen, navigate to the network settings.
2. Seleziona la tua rete WiFi a 2.4 GHz dall'elenco.
3. Enter your WiFi password using the keypad.
4. Conferma la connessione.

3.3. NGTeco Office App Setup

The NGTeco Office app provides remote control and access to attendance data.

1. Download the "NGTeco Office" app from your device's app store (iOS/Android).
2. Crea un nuovo account o accedi se ne hai già uno.
3. Follow the in-app instructions to bind your TC1 device to your account. This typically involves scanning a QR code displayed on the device or entering the device's serial number.

3.4. Registrazione dell'utente

Enroll employees using one or more of the 4-in-1 recognition methods: Face, Fingerprint, RFID, or PIN.

• Tramite dispositivo: Navigate to "User Management" on the device menu. Select "Add User" and follow the prompts to register fingerprints, set PINs, or enroll RFID cards.
• Via NGTeco Office App: Use the app's user management section to add new employees, assign IDs, and remotely enroll recognition data.

4. Istruzioni per l'uso

4.1. Timbratura in entrata/uscita

Employees can clock in or out using their registered recognition method:

• Impronta digitale: Posizionare il dito registrato sul sensore delle impronte digitali.
• Viso: Stand in front of the device for facial recognition.
• RFID: Tap a registered IC card on the designated area.
• PIN: Inserire il PIN assegnato utilizzando la tastiera.

4.2. Gestione dei turni

The NGTeco Office software allows for flexible shift configurations:

• Set up fixed, split, or flexible shifts to accommodate various work schedules (part-time, rotating, 24/7).
• Assign shifts to individual employees or groups.

4.3. Attendance Reporting

Access real-time attendance data and automated reports:

• View live punch data from any device via the NGTeco Office app.
• Generate auto-calculated hours and instant reports.
• Export reports for payroll or record-keeping.

Image: Easy time tracking and reporting available on web e piattaforme mobili.

5. Manutenzione

5.1. Pulizia

Regularly clean the device, especially the screen and fingerprint sensor, with a soft, dry cloth. Avoid abrasive cleaners or liquids that could damage the device.

5.2. Aggiornamenti del firmware

Periodically check the NGTeco Office software or app for available firmware updates to ensure optimal performance and access to new features. Follow the on-screen instructions for any updates.

6. Risoluzione Dei Problemi

• Il dispositivo non si accende: Assicurarsi che l'adattatore di alimentazione sia collegato saldamente sia al dispositivo sia a una presa di corrente funzionante.
• Problemi di connessione WiFi: Verify your WiFi network is 2.4GHz. Check the entered password for accuracy. Restart the device and your router if problems persist.
• Errore nel riconoscimento delle impronte digitali: Ensure the fingerprint sensor is clean. Employees should place their finger firmly and completely on the sensor. Try enrolling the fingerprint again or enrolling an additional finger.
• Problemi di connettività dell'app: Ensure the device is connected to WiFi and your mobile device has an active internet connection. Verify the device is correctly bound to your NGTeco Office account.
• Problemi di sincronizzazione dei dati: Check the device's WiFi connection. If the device was offline, punches will sync to the cloud once the connection is re-established.

7. Specifiche

8. Garanzia e supporto

Your NGTeco TC1 Time Clock comes with a Garanzia di 1 anno. Additionally, NGTeco provides supporto tecnico gratuito a vita, available Monday through Friday, 6 AM to 6 PM EST. For assistance, please refer to the contact information provided in your package or visit the official NGTeco websito.