1. Informazioni importanti sulla sicurezza
Leggere attentamente il presente manuale prima dell'installazione e dell'uso. Conservarlo per riferimento futuro.
- Do not expose the lock to extreme temperatures outside the specified operating range (-22°F to 158°F).
- Use only the specified battery type (Lithium Polymer) and charging methods.
- Ensure proper installation to prevent damage to the lock or door.
- Conservare le chiavi meccaniche in un luogo sicuro, all'esterno della proprietà.
- Evitare di utilizzare detergenti abrasivi o solventi sulla superficie della serratura.
2. Contenuto della confezione
Verificare che tutti i componenti siano presenti prima di iniziare l'installazione:
- Montaggio esterno
- Montaggio interno
- Lithium Polymer Battery (1)
- Tasti meccanici (2)
- Installation Hardware (screws, strike plate, etc.)
- Manuale d'uso
3. Prodotto finitoview e Caratteristiche principali
The Lockin Veno Pro is an advanced smart lock system integrating multiple security and convenience features.
Figure 3.1: Lockin Veno Pro Smart Lock with integrated camera and keypad.
3.1. Integrated 4-in-1 System
The Veno Pro combines a palm vein & fingerprint smart lock, a 2K 180° true panoramic camera, a smart video doorbell with night vision, and a built-in AI hub with 32GB local storage. No additional hub or monthly fees are required.
Figure 3.2: The 4-in-1 integrated system of the Veno Pro.
3.2. Venokey Palm Vein Recognition
Experience touchless unlocking with TÜV Rheinland certified 0.17s recognition speed and 99.9% accuracy. This technology works reliably even with soiled hands, peeling fingers, faint fingerprints, or long nails. The False Acceptance Rate (FAR) is less than 0.00001%, ensuring high security.
Figure 3.3: Palm vein recognition adapts to various hand conditions.
Video 3.1: Un overview of the benefits and technology behind palm vein recognition.
3.3. LockinCam 2K 180° True Panoramic Camera
The revolutionary 180°x180°x180° camera significantly reduces blind spots, providing a head-to-toe, ultra-wide view at your doorstep. Features include local AI motion detection, IR night vision, two-way talk, and 32GB built-in storage, all without monthly fees.
Figure 3.4: Enhanced field of view with the 180° panoramic camera.
3.4. Triple-Layer Security Protection
LockinAI's on-device computation architecture ensures all data processing occurs locally, eliminating cloud dependencies and safeguarding your privacy from unauthorized access and data transmission risks.
Figure 3.5: Triple-layer privacy protection architecture.
Video 3.2: Detailed information about the Veno Pro's features and capabilities.
4. Configurazione e installazione
Installation is designed to be straightforward, requiring only a screwdriver and approximately 15 minutes.
4.1. Elenco di controllo pre-installazione
- Assicurati che la tua porta soddisfi le seguenti specifiche:
- Diametro del foro della porta: 1 pollice / 25.4 mm
- Diametro del foro trasversale: 2⅛ pollici / 54 mm
- Door Thickness: 1⅜ in - 2¹¹⁄₆₄ in (35-55 mm)
- Entrata: 2⅜ in / 60 mm o 2¾ in / 70 mm
- The lock is NON compatible with round faceplate cutouts, Storm Doors, or Mortise Locks.
- Compatible with Single Cylinder and doors with a rectangular latch faceplate cutout.
- Fully charge the included Lithium Polymer battery before installation.
Figure 4.1: Door measurement requirements for installation.
4.2. Fasi di installazione
Refer to the detailed step-by-step instructions provided in the included Quick Start Guide for precise installation. A screwdriver is the only tool typically required.
- Prepare the door by ensuring it meets the specified dimensions.
- Installare il chiavistello e la piastra di battuta.
- Mount the exterior assembly.
- Install the interior assembly and connect the cables.
- Inserire la batteria carica.
- Test the lock's functionality.
5. Istruzioni per l'uso
5.1. Metodi di sblocco
The Lockin Veno Pro offers six convenient ways to unlock your door:
- Palm Vein: Touchless recognition by simply presenting your palm to the sensor.
- Impronta digitale: Fast and secure access using your registered fingerprint.
- Codice PIN: Enter your personalized code on the keypad.
- Controllo app: Unlock remotely via the Lockin App on your smartphone.
- Controllo vocale: Integrate with smart home ecosystems for voice commands (e.g., Alexa, Google Home).
- Chiavi meccaniche: Traditional key access for backup.
5.2. Lockin App Features
The Lockin App provides comprehensive control and monitoring capabilities:
- Accesso remoto: Controlla la tua serratura ovunque tu sia.
- Avvisi immediati: Receive notifications for activity at your door.
- Codici di accesso monouso: Generate temporary access codes for guests.
- Gestione utenti: Easily add or remove user permissions.
- Modalità intelligenti: Choose from Home, Away, Geofencing, and Party modes to tailor alerts and access.
- Conversazione bidirezionale: Comunica con i visitatori tramite l'app.
5.3. Camera and AI Features
The integrated camera and AI enhance your home security:
- Video HD 2K: Clear video feed with a 180° panoramic view.
- Rilevamento del movimento tramite IA: Local AI processing accurately identifies humans, packages, and vehicles.
- Visione notturna IR: Ensures clear monitoring in low-light conditions.
- 32 GB di spazio di archiviazione locale: Securely stores video recordings without cloud fees.
Video 5.1: A short demonstration of the Veno Pro's features.
Video 5.2: Un breve video mostraasing the Veno Pro's capabilities.
6. Manutenzione
6.1. Gestione della batteria
The Veno Pro includes a removable, rechargeable Lithium Polymer battery that lasts up to 3 months per charge. For continuous power, consider adding the optional Lockin Solar Panel (sold separately).
Figure 6.1: Battery charging options and backup methods.
- Monitor battery levels via the Lockin App.
- Recharge the battery using the provided USB-C cable.
- In case of a dead battery, use the external USB-C port for emergency power or the mechanical keys.
6.2. Pulizia e cura
The tempered glass finish is designed to resist scratches, fingerprints, and fading. To maintain its appearance:
- Pulire la superficie con un panno morbido, damp stoffa.
- Evitare prodotti chimici aggressivi o materiali abrasivi.
- Ensure the lock is dry after cleaning, especially around the keypad and sensors.
Figure 6.2: Tempered glass finish and IP65 waterproof rating.
7. Risoluzione Dei Problemi
This section addresses common issues you might encounter with your Lockin Veno Pro Smart Lock.
| Problema | Possibile causa | Soluzione |
|---|---|---|
| "Door Locked" voice prompt is too loud/cannot be disabled. | Firmware setting for auto-lock voice volume/disabling. | Check the Lockin App's audio settings. Ensure all volume controls are set to minimum or muted if possible. Lockin is actively working on firmware updates to provide more control over this feature. |
| Palm Vein recognition requires multiple attempts. | Incorrect hand positioning or environmental factors. | Ensure your palm is approximately 6-8 inches from the camera. Try approaching from about a foot away and slowly moving closer. Re-enroll your palm vein if issues persist. |
| Il riconoscimento delle impronte digitali non riesce. | Dirty sensor, dry/peeling skin, or unregistered fingerprint. | Clean the fingerprint sensor with a soft, dry cloth. Ensure your finger is clean and dry. Re-register your fingerprint if necessary. |
| Lock does not respond (no power). | La batteria è scarica. | Recharge the battery. Use the external USB-C port with a power bank for emergency power, or use the mechanical keys. |
| Problemi di connettività dell'app. | Wi-Fi signal, app version, or lock firmware. | Ensure your Wi-Fi is stable. Update the Lockin App to the latest version. Check for firmware updates for the lock via the app. Restart the lock and your phone. |
| False triggers from camera (rain/sunlight). | Interferenza ambientale. | The lock features advanced anti-false trigger technology. If issues persist, ensure the camera lens is clean and free from obstructions. Adjust motion detection sensitivity in the app if available. |
8. Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Marca | Lockin |
| Nome del modello | Veno |
| Numero modello articolo | Italiano: |
| Tipo di blocco | Biometric, Deadbolt, KeypadBiometric |
| Caratteristiche speciali | Motion Sensor, Night Vision, HD Definition, Palm Vein, Auto-Lock, One-Touch Lock |
| Materiale | Zinco |
| Colore | Nero |
| Dimensioni articolo (L x P x A) | 7.24 x 3.29 x 1.48 pollici |
| Peso dell'articolo | 3.66 libbre |
| Usi consigliati | Porta d'ingresso |
| Componenti inclusi | Interior Assembly, Exterior Assembly |
| Metodo di controllo | Applicazione |
| Protocollo di connettività | Bluetooth, Matter, Wi-Fi |
| Tipo di batteria | Polimero di litio (incluso) |
| Grado di impermeabilità | Grado di protezione IP65 |
| Temperatura di esercizio | -22°F a 158°F |
| Certificazione BHMA | Grade 2 (10-year mechanical durability) |
9. Garanzia e assistenza clienti
Lockin stands behind the quality of its products.
- Garanzia: The Lockin Veno Pro comes with a 1-year warranty.
- Assistenza clienti: Lockin provides round-the-clock customer care. For assistance, please contact:
- E-mail: support@lockin.com
- Phone: Refer to Lockin's official websito per i numeri di assistenza telefonica regionale.
The customer support team is available via phone or email to assist with installation, troubleshooting, and any product-related inquiries.
