1. Prodotto finitoview
The CANDY HOUSE SESAME FACE PRO is an advanced smart lock system offering multiple secure access methods. This device integrates face recognition, palm vein recognition, fingerprint scanning, IC card compatibility, and traditional PIN code entry to provide flexible and reliable security for your home or office.
Le caratteristiche principali includono:
- Metodi di sblocco multipli: Face recognition, palm vein recognition, fingerprint, IC card (FeliCa, MIFARE, NFC compatible), and PIN code.
- Alta precisione: Designed for high precision with a false recognition rate of less than 0.0001%.
- Advanced Face Recognition: Functions effectively in low light conditions and accurately recognizes users with makeup or glasses. Resistant to photo or fake hand attempts.
- Extensive User Capacity: Supports up to 100 registered PIN codes, 100 fingerprints, and 1000 IC cards.
- Gestione semplice: Simple registration and deletion processes for all access methods.

Image 1.1: The SESAME FACE PRO smart lock shown with its accompanying smartphone application interface and a facial recognition mesh diagram.
2. Guida all'installazione
2.1 Contenuto della confezione
Prima dell'installazione, verificare che tutti i componenti siano presenti:
- SESAME FACE PRO Main Unit
- 3M Adhesive Tape (2 sets)
- Battery Cover (1 piece)
- Slide Cover (1 piece)
- CR123A 3.0V 1800mAh Batteries (2 pieces)
- Screws for Main Unit Shell (2 pieces, PM type 1.6x5.0mm)
- Screws for Battery Cover (2 pieces, PM type 2.0x9.0mm)
- Slide Cover Anti-Slip Screw (1 piece, M 1.4x4mm)
- Manuale di istruzioni (1 copia)
- Scheda di garanzia (1 copia)
2.2 Installazione della batteria
The SESAME FACE PRO requires two CR123A lithium metal batteries. Ensure correct polarity when inserting.
- Remove the battery cover from the back of the main unit.
- Insert the two CR123A batteries according to the polarity markings.
- Riposizionare il coperchio della batteria e fissarlo con le viti fornite.

Image 2.1: Proper installation of CR123A batteries within the SESAME FACE PRO unit.
2.3 Montaggio del dispositivo
The SESAME FACE PRO can be mounted using either the included 3M adhesive tape or screws, depending on your door surface and preference.
- Choose a suitable location on your door frame or wall adjacent to the door, ensuring it is within reach and at an appropriate height for face recognition.
- Clean the mounting surface thoroughly to ensure optimal adhesion if using tape.
- Attach the 3M tape to the back of the SESAME FACE PRO unit, or mark screw holes for drilling.
- Secure the unit firmly to the chosen surface.

Immagine 2.2: anteriore view of the SESAME FACE PRO, highlighting its various sensors.

Immagine 2.3: Prospettiva lateralefile of the SESAME FACE PRO, illustrating its compact design.
2.4 Initial Administrator Registration
Upon first use, you must register an administrator. This user will have privileges to add or remove other users and manage settings.
- Follow the on-screen prompts or refer to the quick start guide for administrator setup.
- Register your face, fingerprint, and a PIN code as the administrator.
3. Istruzioni per l'uso
3.1 Apertura della porta
The SESAME FACE PRO offers five methods for unlocking:
- Riconoscimento facciale: Approach the device, and it will scan your face for recognition.
- Riconoscimento delle vene palmari: Present your palm to the sensor for vein pattern verification.
- Riconoscimento delle impronte digitali: Posiziona il dito registrato sul sensore delle impronte digitali.
- Codice PIN: Inserisci il codice PIN registrato sulla tastiera.
- Scheda IC: Tap a registered FeliCa, MIFARE, or NFC-compatible card (e.g., Suica, PASMO, Apple Watch, mobile Suica) to the card reader area.

Image 3.1: Face recognition in action, showing the device scanning a user's face.

Image 3.2: Palm vein recognition, demonstrating how to present your hand for scanning.

Image 3.3: Fingerprint recognition, showing a finger placed on the sensor.

Image 3.4: IC card recognition, illustrating a Suica card being used to unlock the device.
3.2 Chiusura della porta
To lock the door, simply press the lock button on the keypad. The device will confirm the lock status.
3.3 Aggiunta ed eliminazione di utenti
Only the administrator can add or delete users. Refer to the detailed instructions in the full manual for specific steps on managing user access for each recognition method.
- Codice PIN: Up to 100 PIN codes can be registered.
- Impronta digitale: È possibile registrare fino a 100 impronte digitali.
- Scheda IC: Up to 1000 IC cards can be registered.
4. Manutenzione
4.1 Sostituzione della batteria
When the battery level is low, the device will provide an alert. Replace the CR123A batteries promptly to ensure continuous operation.
- Aprire il vano batteria come descritto nella Sezione 2.2.
- Rimuovere le vecchie batterie.
- Insert new CR123A batteries, observing correct polarity.
- Chiudere e fissare il coperchio della batteria.
4.2 Pulizia
To maintain optimal performance, especially for the sensors, keep the device clean.
- Pulisci la superficie con un panno morbido e asciutto.
- Avoid using abrasive cleaners or solvents that could damage the sensors or finish.
- Ensure the face recognition camera, palm vein sensor, and fingerprint sensor are free from dust and smudges.

Image 4.1: The SESAME FACE PRO is designed with a degree of water resistance for outdoor use.
5. Risoluzione Dei Problemi
If you encounter issues with your SESAME FACE PRO, try the following common solutions:
- Errore di riconoscimento: Ensure the sensors are clean and free from obstructions. Re-register your face, palm, or fingerprint if recognition consistently fails. Ensure adequate lighting for face recognition, though the device is designed for low light.
- Il dispositivo non risponde: Check battery levels and replace if necessary. If the device remains unresponsive, perform a factory reset (refer to the full manual for instructions).
- Codice PIN non funzionante: Double-check the entered PIN. Ensure the keypad is clean and responsive.
- Scheda IC non rilevata: Ensure the card is compatible (FeliCa, MIFARE, NFC) and placed correctly on the reader. Re-register the card if needed.
Per problemi persistenti, contattare l'assistenza clienti.
6. Specifiche
| Caratteristica | Specificazione |
|---|---|
| Marca | CASA DELLE CARAMELLE |
| Numero di modello | 860013658205 |
| Dimensioni del prodotto (LxWxH) | 2.81 x 4.76 x 9 cm (1.1 x 1.87 x 3.54 pollici) |
| Peso del prodotto | 250 g (0.55 libbre) |
| Colore | Nero |
| Fonte di alimentazione | 2 x CR123A Lithium Metal Batteries |
| Metodi di sblocco | Face Recognition, Palm Vein Recognition, Fingerprint, PIN Code, IC Card (FeliCa, MIFARE, NFC) |
| Capacità del codice PIN | Fino a 100 |
| Capacità dell'impronta digitale | Fino a 100 |
| Capacità della scheda IC | Fino a 1000 |
| Accessori inclusi | 3M Tape (2 sets), Battery Cover, Slide Cover, CR123A Batteries (2), Main Unit Screws, Battery Cover Screws, Slide Cover Anti-Slip Screw, Instruction Manual, Warranty Card |

Image 6.1: Detailed dimensions of the SESAME FACE PRO unit.
7. Garanzia e supporto
7.1 Informazioni sulla garanzia
The CANDY HOUSE SESAME FACE PRO comes with a standard manufacturer's warranty. Please refer to the included warranty card for specific terms, conditions, and duration of coverage. Retain your proof of purchase for warranty claims.
7.2 Assistenza clienti
For technical assistance, troubleshooting, or any questions regarding your SESAME FACE PRO, please contact CANDY HOUSE customer support. Contact details can typically be found on the official CANDY HOUSE websito o sulla scheda di garanzia fornita con il prodotto.




