1. Introduzione
Thank you for choosing the MYTREX Dr.Heat Neck Massager. This device is designed to provide effective relief for neck and shoulder discomfort through a combination of Electrical Muscle Stimulation (EMS) and soothing heat therapy. Please read this manual thoroughly before use to ensure safe and optimal operation.

Image 1.1: The MYTREX Dr.Heat Neck Massager and its elegant packaging.
2. Avvertenze importanti per la sicurezza
Per evitare lesioni o danni al dispositivo, attenersi sempre alle seguenti linee guida di sicurezza:
- Do not use the device for excessively long periods. Recommended session duration is 15-30 minutes.
- Keep the device away from direct heat sources and water. This product is not waterproof.
- Consult a healthcare professional before use if you have pre-existing health conditions, including but not limited to heart conditions, epilepsy, skin sensitivities, or if you are pregnant.
- Non usare su pelle lesa, irritata o sensibile.
- Tenere fuori dalla portata dei bambini.
- Non smontare né tentare di riparare da soli il dispositivo. Contatta l'assistenza clienti per assistenza.
- Utilizzare esclusivamente il cavo di ricarica fornito dal produttore.
3. Prodotto finitoview
The MYTREX Dr.Heat Neck Massager combines advanced EMS technology with therapeutic heat to target neck and shoulder muscles.
Caratteristiche principali:
- Deep Muscle Relief: Integrates EMS and heat therapy for comprehensive neck pain relief, improved blood circulation, and deep relaxation.
- Tecnologia EMS avanzata: Offers 6 distinct massage modes and 16 adjustable intensity levels for a personalized massage experience.
- Comforting Heat Therapy: Features 3 temperature levels to provide soothing warmth, aiding in muscle relaxation and enhancing flexibility.
- Ergonomic & Portable Design: Lightweight (160g) and ergonomically shaped for a comfortable and secure fit. Its wireless design allows for use at home, in the office, or while traveling.
- Guida vocale: Includes an optional voice guidance feature for ease of use.

Image 3.1: The massager's design ensures 360-degree comfort with multiple EMS electrodes and thermal pads.

Image 3.2: Thermal imaging illustrates the effective heat distribution provided by the device for instant neck relief.

Image 3.3: The device offers a customizable massage experience with 6 low-frequency EMS modes and 16 intensity levels.

Image 3.4: The MYTREX Dr.Heat Neck Massager is designed to alleviate neck pain, stimulate muscles, reduce fatigue, and increase blood circulation, recognized by the iF Design Award 2022.

Image 3.5: The wireless, compact, and portable design allows for a relaxing neck massage anytime, anywhere.
4. Impostazione
4.1 Ricarica del dispositivo
Before first use, fully charge the MYTREX Dr.Heat Neck Massager.
- Individuare la porta di ricarica sul dispositivo.
- Collegare il cavo di ricarica in dotazione al dispositivo e a un adattatore di alimentazione USB adatto (non incluso).
- La spia luminosa indicherà lo stato di carica (ad esempio, lampeggiante durante la carica, fissa quando la carica è completa).
- Once fully charged, disconnect the cable. A full charge typically takes approximately [X] hours (Note: Charging time not specified in provided data, refer to product packaging or official websito per i dettagli).
4.2 Posizionamento iniziale
Ensure your neck area is clean and dry before placing the massager.
- Gently place the massager around your neck, ensuring the electrodes and thermal pads make good contact with your skin.
- Adjust the fit for comfort. The ergonomic design is intended to sit securely without being too tight.
5. Istruzioni per l'uso
Follow these steps to operate your MYTREX Dr.Heat Neck Massager:
- Accensione: Press and hold the power button (usually indicated by a power symbol) for a few seconds until the device turns on. You may hear a voice prompt if voice guidance is enabled.
- Seleziona la modalità massaggio: Press the 'Mode' button (often indicated by 'M' or a waveform icon) to cycle through the 6 available EMS massage modes. Choose the mode that best suits your preference.
- Adjust EMS Intensity: Use the '+' and '-' buttons to increase or decrease the EMS intensity. There are 16 levels of intensity. Start with a low intensity and gradually increase until you find a comfortable and effective level.
- Attiva la termoterapia: Press the 'Heat' button (often indicated by a flame or temperature icon) to activate the heat function. Cycle through the 3 temperature levels to select your desired warmth.
- Guida vocale: If available, press the dedicated voice guidance button to toggle voice prompts on or off.
- Durata della sessione: Enjoy a relaxing massage for 15 to 30 minutes. The device may have an automatic shut-off feature after a set period.
- Spegni: After your session, press and hold the power button until the device turns off.

Image 5.1: Operating the device using the control buttons for power, mode, intensity, and heat.

Image 5.2: The massager in use, providing relief for neck and shoulder tension.
6. Manutenzione
Una corretta manutenzione garantisce la longevità e le prestazioni ottimali del tuo dispositivo.
- Pulizia: After each use, gently wipe the electrodes and the device surface with a soft, damp stoffa. Non utilizzare detergenti abrasivi né immergere il dispositivo in acqua.
- Magazzinaggio: Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures. Keep it in its original packaging or a protective case when not in use.
- Cura della batteria: To maintain battery health, avoid fully discharging the battery frequently. Charge the device regularly, even if not used for extended periods.
7. Risoluzione Dei Problemi
If you encounter any issues with your MYTREX Dr.Heat Neck Massager, refer to the following common problems and solutions:
| Problema | Possibile causa | Soluzione |
|---|---|---|
| Il dispositivo non si accende. | Batteria scarica o dispositivo non carico. | Caricare completamente il dispositivo. Assicurarsi che il cavo di ricarica sia collegato correttamente. |
| Nessuna sensazione EMS o sensazione di debolezza. | Electrodes not making good skin contact; intensity too low; dry skin. | Adjust the device for better skin contact. Increase EMS intensity. Ensure skin is slightly moist (e.g., with a damp cloth or a small amount of water) for better conductivity. |
| La funzione di riscaldamento non funziona. | Funzione riscaldamento non attivata; malfunzionamento del dispositivo. | Press the 'Heat' button to activate. If still not working, contact customer support. |
| Voice guidance not working. | Voice guidance turned off. | Press the voice guidance button to toggle it on. |
If the problem persists after trying these solutions, please contact MYTREX customer support.
8. Specifiche
| Marca | MYTREX |
| Numero di modello | MTDRHN21B |
| Produttore | Shenzhen Chuangtong Electronic Instruments Co., Ltd. |
| Dimensioni del prodotto (L x P x A) | Dimensioni: 17.5 x 4 x 13.2 cm |
| Peso dell'articolo | 160 grammi |
| Materiale | Plastica |
| Colore | Nero |
| Fonte di alimentazione | Battery Powered (1 Non-standard battery - included) |
| Modalità di massaggio | 6 modalità EMS |
| EMS Intensity Levels | 16 livelli |
| Livelli di calore | 3 livelli |
| Tempo di utilizzo consigliato | 15-30 minuti per sessione |
9. Garanzia e supporto
MYTREX products are manufactured to the highest quality standards. For information regarding warranty coverage, please refer to the warranty card included with your purchase or visit the official MYTREX websito.
For technical support, troubleshooting assistance, or any questions regarding your MYTREX Dr.Heat Neck Massager, please contact our customer support team:
- Websito: www.mytrex.com (Note: Placeholder URL, attuale URL non fornito)
- E-mail: support@mytrex.com (Note: Placeholder email, actual email not provided)
- Telefono: [Customer Support Phone Number] (Note: Phone number not provided)
Please have your model number (MTDRHN21B) and purchase date ready when contacting support.