MYTREX offers a range of innovative health, wellness, and personal care devices, including EMS massagers, beauty tools, and medical alert systems.
MYTREX is a specialized brand focused on personal wellness, beauty care, and health technologies. Designed primarily by Sotsu Medical Co., Ltd. in Japan, the MYTREX product lineup features advanced EMS (Electrical Muscle Stimulation) therapy devices, fascia release massage guns, facial beauty tech, and therapeutic neck massagers. These tools integrate technologies like red light therapy, traction, and carefully calibrated heat to bring professional-grade physical therapy and relaxation into the comfort of your home.
Additionally, under the Mytrex Inc. banner, the brand provides reliable Personal Emergency Response Systems (PERS), such as the MXD-LTE, giving seniors and patients instant access to emergency assistance.
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User manuals for MYTREX devices, including the Reset Neck and DR. HEAT NECK EMS, can be downloaded directly from this page in convenient PDF format.
Use the included USB Type-C cable and the dedicated AC adapter. The LED indicator will flash slowly while charging and turn solid white once charging is fully complete. Avoid using rapid chargers as they may damage the device.
EMS stimulation requires moisture to effectively conduct microcurrents. If your skin is dry, slightly moisten the contact pad area on your neck or skin with water or lukewarm water before use.
You can reach MYTREX global support at Support.usa@mytrex.jp or visit their official website at mytrex.global for detailed warranty and return policies.
Yes, Mytrex Inc. offers Personal Emergency Response Systems (PERS) like the MXD-LTE, which quickly contacts a designated response center at the push of a personal help button.