Introduzione
This user manual provides comprehensive instructions for the Xprinter XP-420B USB+Bluetooth Direct Thermal Label Printer. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. The XP-420B is designed for efficient printing of 4x6 shipping labels, featuring a 203 DPI resolution and a printing speed of up to 152mm/s. It supports both USB and Bluetooth connectivity and is compatible with Windows and Mac operating systems.
Informazioni sulla sicurezza
- Collegare sempre la stampante a una presa di corrente dotata di messa a terra.
- Non esporre la stampante all'acqua o a umidità eccessiva.
- Evitare di posizionare la stampante alla luce diretta del sole o vicino a fonti di calore.
- Use only recommended label types and sizes to prevent damage to the print head.
- Tenere la stampante lontano dalla portata dei bambini e degli animali domestici.
- Unplug the printer from the power source before cleaning or performing maintenance.
Contenuto della confezione
Si prega di verificare che tutti gli articoli siano presenti nel pacco:
- Xprinter XP-420B Thermal Label Printer
- Adattatore di alimentazione e cavo
- Cavo USB
- Manuale dell'utente (questo documento)
- Label Spindle and Guides
- Sample Labels (may vary)
Prodotto finitoview
The Xprinter XP-420B is a compact and efficient direct thermal label printer. Below are key components and features:

Figura 1: Fronte view of the Xprinter XP-420B thermal label printer. This image shows the printer's sleek black design with the Xprinter logo on the front left and the feed button on the top right.

Figura 2: Dall'alto verso il basso view of the Xprinter XP-420B printer, highlighting its USB and Bluetooth connectivity options. The image includes icons for Bluetooth and USB, indicating the printer's versatile connection capabilities.
Caratteristiche principali:
- Stampa ad alta velocità: Up to 152 mm (6 inches) per second.
- Alta risoluzione: 203 dpi per stampe nitide e chiare.
- Memoria: 8MB SDRAM and 8MB Flash for efficient processing.
- Design durevole: High-quality double-walled clamshell design.
- Intelligent Print Head Control: Ensures stable and consistent output.
- Adjustable Label Size: Supports various label sizes, including 4x6 inches.
- Connettività: USB and Bluetooth interfaces.
Impostare
1. Configurazione fisica
- Connetti alimentazione: Plug the power adapter into the printer's power port and then into a grounded electrical outlet.
- Carica etichette:
- Open the printer's top cover by pressing the release latches on both sides.
- Place the label roll onto the label spindle, ensuring the labels feed from the bottom.
- Insert the spindle with the label roll into the printer's label compartment.
- Pull the leading edge of the labels through the label guides until it extends slightly past the print head.
- Adjust the label guides to fit snugly against the edges of the labels, without creasing loro.
- Chiudere saldamente il coperchio superiore finché non scatta in posizione.
- Connessione al computer:
- Connessione USB: Collegare un'estremità del cavo USB alla porta USB della stampante e l'altra estremità a una porta USB disponibile sul computer.
- Connessione Bluetooth: Ensure Bluetooth is enabled on your computer. The printer will be discoverable for pairing after it is powered on.
2. Installazione del driver
For the printer to function correctly, you must install the appropriate drivers on your computer. Drivers are typically available on the manufacturer's website or included on a CD with the printer.
- Finestre: Download the Windows driver from the Xprinter official website. Run the installer and follow the on-screen prompts. Select the XP-420B model during installation.
- Per Mac: Download the Mac driver from the Xprinter official website. Follow the installation instructions provided with the driver package.
After driver installation, it is recommended to perform a printer calibration. Press and hold the feed button on the printer until it prints a self-test page or calibrates the label gap.
Istruzioni per l'uso
1. Stampa di base
- Ensure the printer is powered on and connected to your computer (via USB or Bluetooth).
- Open the document or application from which you wish to print (e.g., a PDF label, shipping software).
- Vai a "File" > "Print" or click the print icon.
- Select "Xprinter XP-420B" from the list of available printers.
- Adjust print settings as needed, such as paper size (e.g., 4x6 inches), orientation, and print quality. Ensure the paper size matches your labels.
- Fare clic su "Stampa".
2. Adjusting Label Size
The XP-420B supports adjustable label sizes. Ensure the label guides inside the printer are set correctly for your label width. For software settings, always match the label size in your printing application (e.g., Adobe Reader, shipping software) to the physical labels loaded in the printer.
3. Bluetooth Pairing (for Bluetooth models)
- Accendere la stampante.
- On your computer or mobile device, go to Bluetooth settings.
- Cercare available devices. The printer should appear as "XP-420B" or similar.
- Select the printer and initiate pairing. If prompted for a passcode, enter "0000" or "1234".
- Once paired, you can select the printer for wireless printing.
Manutenzione
1. Pulizia della testina di stampa
Regular cleaning of the print head ensures optimal print quality and extends the life of your printer. Clean the print head after every 5-10 rolls of labels or if print quality degrades.
- Spegnere la stampante e scollegare il cavo di alimentazione.
- Aprire il coperchio superiore della stampante.
- Se la stampante è stata utilizzata di recente, attendere qualche minuto affinché la testina di stampa si raffreddi.
- Gently wipe the print head surface with an alcohol swab (70% isopropyl alcohol) or a specialized thermal print head cleaning pen.
- Allow the print head to dry completely (approximately 1-2 minutes) before closing the cover and powering on the printer.
2. Assistenza generale
- Conservare la stampante in un ambiente pulito e privo di polvere.
- Evitare di versare liquidi sulla stampante.
- Do not use abrasive cleaners or solvents on the printer's exterior. Use a soft, damp panno per la pulizia.
- Garantire una ventilazione adeguata attorno alla stampante.
Risoluzione dei problemi
| Problema | Possibile causa | Soluzione |
|---|---|---|
| La stampante non risponde / Nessuna alimentazione | Power cable loose; Power outlet faulty; Printer off. | Check power connections; Try a different outlet; Ensure printer is switched on. |
| Scarsa qualità di stampa / Stampe sbiadite | Dirty print head; Incorrect label type; Low print density setting. | Clean the print head (see Maintenance); Ensure you are using direct thermal labels; Adjust print density in printer settings. |
| Labels not feeding correctly / Paper jam | Labels loaded incorrectly; Label guides not adjusted; Label roll stuck. | Reload labels correctly; Adjust label guides to fit snugly; Remove any jammed labels carefully. |
| Stampante non rilevata dal computer | USB cable loose/faulty; Driver not installed or corrupted; Bluetooth not paired. | Check USB cable connection; Reinstall printer drivers; Re-pair Bluetooth device. |
| Printer prints blank labels | Labels loaded upside down; Print head issue. | Ensure labels are loaded with the printable side facing up (usually the smoother side); Contact support if issue persists after cleaning. |
Specifiche
| Caratteristica | Dettaglio |
|---|---|
| Numero di modello | XP420B |
| Tecnologia di stampa | Termico diretto |
| Risoluzione | 203 dpi |
| Max Velocità di stampa | 152 mm/s (6 inches/s) |
| Dimensione massima del supporto | 4 x 6 pollici |
| Memoria | SDRAM da 8 MB, Flash da 8 MB |
| Connettività | USB, Bluetooth |
| Peso dell'articolo | 3 kg |
| Dimensioni del prodotto (LxWxH) | Dimensioni: 20 x 6 x 10 cm |
| Produttore | Stampante X |
Garanzia e supporto
Informazioni sulla garanzia
The Xprinter XP-420B comes with a Garanzia di 1 anno from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized repairs, or consumables like labels.
Conservare la ricevuta d'acquisto come prova d'acquisto per eventuali reclami in garanzia.
Assistenza clienti
For technical assistance, troubleshooting, or warranty claims, please contact Xtech Solution, the authorized packer and importer:
- Numero di contatto: 022-23885466
- E-mail: xtechsupport1@gmail.com
When contacting support, please have your printer model (XP-420B) and purchase details ready.





