Ubiquiti Inc. is an American technology company specializing in wireless data communication and wired networking products for enterprises and smart homes.
Ubiquiti Inc. (formerly Ubiquiti Networks) is a global technology company based in New York City, known for manufacturing wireless data communication and wired products for enterprises and homes. Since its founding in 2003, Ubiquiti has focused on democratizing network technology, offering enterprise-grade hardware at disruptive price points.
Their diverse product portfolio includes the popular UniFi line for distributed networking and surveillance, the AmpLiFi line for home Wi-Fi, and the BordoMax E AirMax platforms for ISP and carrier-class connectivity.
The company distinguishes itself with a software-centric approach, providing powerful management interfaces like the UniFi Network Controller that allow users to configure and monitor their network infrastructure intuitively. Beyond networking, Ubiquiti has expanded into security with UniFi Protect cameras, access control with UniFi Access, and VoIP communications with UniFi Talk.
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You can download the latest firmware, software, and documentation directly from the Ubiquiti Downloads page at ui.com/download or through the Ubiquiti Help Center.
Generally, Ubiquiti Networks products purchased directly from their store or authorized resellers come with a 1-year limited warranty. Terms may vary by region.
Most UniFi devices are set up using the UniFi Network mobile app or by connecting them to a UniFi Console (like a Dream Machine) and adopting them via the web controller interface.
Ubiquiti primarily offers support through their online Help Center, community forums, and email. Dedicated professional phone support plans may be available for enterprise customers, but standard support is digital-first.