Bio Bidet is a leader in bathroom technology, offering advanced bidet seats, attachments, and smart toilets designed for luxury hygiene and sustainability.
Bio Bidet by Bemis is a recognized leader in the bathroom technology industry, dedicated to modernizing personal hygiene with innovative products. Their extensive catalog includes everything from economical bidet attachments to premium electric bidet cleaning seats and fully integrated smart toilets.
Bio Bidet products are designed with sustainability and user comfort in mind, featuring technologies such as warm water cleansing, heated seating, and efficient air drying. Headquartered in Crystal Lake, Illinois, Bio Bidet provides comprehensive support and warranty services for its patented and trademarked product lines, ensuring a superior bathroom experience for residential and commercial users alike.
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You can reach Bio Bidet support by phone at 847.458.2334 or by email at support@biobidet.com. Support hours are typically Monday through Friday, 9 AM to 4 PM CST.
Check if the water shut-off valve is fully open and ensure the water supply hose is not kinked. Additionally, inspect and clean the filter screen on the T-valve or bidet inlet, as clogging can reduce pressure.
Use a soft cloth and a neutral detergent (mild soap and water) to clean the seat. Do not use benzene, thinner, or harsh acid chemical toilet bowl cleaners, as they may cause discoloration or damage to the plastic and electronic components.
Most Bio Bidet products come with a 1-year limited warranty against defects in material and workmanship. High-end models may offer extended coverage (e.g., 3 years). Check the specific warranty documentation included with your product or visit the warranty page on their official websito.
To reset the unit, unplug the power cord for approximately 30 seconds and then plug it back in. For some models, you can also press and hold the reset button on the side control panel for a few seconds.